Sonic Direct Reviews 35,489

Visited the Sonic store Bradford very extensive range of American fridge freezers. Staff were very relaxed, knowledgable and made the purchasing process very easy. Delivery was on agreed date a... See more

Sales staff are very helpful, they ask if your OK then leave you to browse without hassling you. The staff are very helpful with any questions you may have. Got to mention the delivery, arrived well... See more

Sonic is an excellent company. Their prices are competitive and customer service second to none. Highly recommended. We ordered a integrated washing machine which was needed urgently so as not to hold... See more

Very informative staff member, no sale pitch or pushing us to buy the product, we went home after looking at 4 products after making the decision to purchase the product we required. Staff member... See more

We bought a rangemaster oven 110cm which arrived in perfect condition and swiftly and the product itself is amazing and looks great in our kitchen! However, we also bought an a-joining rangemaster c... See more

The staff in store were friendly and very helpful. My only gripe is that I spent £1374:79 and was charged £20 for delivery. My receipt says "standard delivery charge AND unpack. The delivery guys unp... See more

Great product at a great price In store with a speedy delivery by Sandeep and Zulfi who kept us informed and were very friendly and helpful with removing our old fridge.

Staff friendly and knowledgeable. Prices less or same as others, but offers are better. Follow up phone call and customer service was great. My lg oled tv did not come with screws for my exsisting wal... See more

I recently visited the Sonic Direct store...I Was looking for a range cooker, I knew what I wanted as I'd already looked online, I needed to see it before purchasing and be sure it was right for me. M... See more

Online purchase with delivery via Van as only in next town over from the Store (have often bought in person) Couldn't have been simpler, selected what I wanted online, chose delivery. and it arrive... See more

Whatever we are looking for we always go to Sonic Direct. When we walk through the door someon always wishes us Good Morning how can we help you. The Staff are always very helpful in helping us choos... See more

Ordered a dryer from Sonic Direct and have had a great experience. Ordered on Monday and had an email within minutes from Paul confirming the order, address for delivery and date. Received a text Thur... See more

Would have given 5 stars as everything from order to delivery was excellent. However when I tried to register for the free 5 yr warranty I could only register for 2yrs. Anything extra I had to pay... See more

I was a bit dubious about using Sonic as had never heard of them before. But, reviews looked mostly good and so I gave them a try. They were offering cheapest price for the built in microwave oven we... See more

I’m new to sonic direct I purchased a fridge freezer and washer the staff couldn’t be any more helpful in every way. From now on this will be my first choice for any electrical items couldn’t be happi... See more

We recently moved house and needed a fridge at short notice. Checked a few other suppliers and our preferred model was out of stock - but Sonic Direct had them, was able to deliver rapidly and gave £1... See more

I ordered on line on Wednesday for delivery Friday. I received a text message confirming a time for delivery. The product was delivered a little later ( an hour)but the service from the drivers Abbas... See more

From start to finish the Customer Service was outstanding. I should know - I manage a Customer Service Team. Competitive price, helpful and friendly Sales staff when ordering and delivery last Saturd... See more

The salesman was very good, patient, polite, understanding and knowledgeable. The persons who delivered the goods were exceptional. Did everything in their power to make me feel at easy. Outstandin... See more

Very friendly staff also 2 men who delivered my new washing machine machine both are very cheeky can bit of BSL which we laughed 4 of us

LIKE. Easy to order, quick delivery. I ordered this because I wanted a metal pan not a ceramic one so you can Start your prep off on top of the cooker first then pop it into the slow cooker to finish... See more

No pushy sales people. Everyone helpful from the moment we walked into the shop. Served by David very helpful and knowledgeable. Delivery as promised the next day by Sandeep and Zulfi both vertfriend... See more

Big high 5 for delivery drivers Sandeep and zulfi helped me get my items into my property when it's like a bomb site can't say enough thanks to these 2 awesome guys

Sonic Direct excellent customer service thankyou. Ordered Fridge Freezer on the Saturday evening and it was delivered on the Monday. Good to speak in person on phone. 3hour time slot for delivery an... See more

Very helpful with both product knowledge and customer service. I have used them a few times. They are on price with Currys etc but the staff are far friendlier and more professional then the big store... See more

Easy to order, good price, plenty of detail given. This washer is one of the few that will fit in the available space. Delivery guys friendly, helpful and very effeicient.

I ordered on Friday & received on Saturday. I got a text to tell me what time the delivery would be & I got a phone call 15 mins before delivery to say what time they would be arriving. The delivery... See more

I recently purchased a delonghi gas range cooker from Sonic Direct. The whole experience was 5 star. Great cooker that came with free delivery on a date of my choosing. The delivery had a 3 hou... See more

We’ve been shopping here since it was empire electronics. Never a bad word to say about sonic, amazing staff, amazing drivers and best of all. Each and every staff member are mindful and v... See more

When the product we bought was un packed it was damaged, took it back to the store and it was replaced immediately with an apology. Which was much appreciated.

Great service very helpfull bought 2 tvs in a few weeks went to currys in foster square no intrest in customers at alll but in sonic you get greeted and straiggt away thay will try and help thanks han... See more

It wasn’t the sales staff. But the lad who put the freezer in the car was very helpful good manners and gave us good advice for starting up the appliance

Easy to order website. Kept informed about delivery date and time, driver telephoned 20mins before arrival, delivery drivers Abbas & Anil were polite and helpful, would use Sonic direct again and wou... See more

What a great service from sonic and Sandeep and zulfi did such a immaculate job top guys helpful and very friendly I would love two have these two guys working for me cheers and a big up Sandeep and... See more

Shopping at this store is fantastic. The service is friendly, fast, and very helpful , delivery Minde & Maciej very nice gentlemen

Excellent would certainly recommend kept informed all the time delivered on time. Will certainly be vack again if require anything

Great service very helpful staff. Lots of products to explore and compare. quick easy buying and collecting service

Easy to order, plus you can choose your own delivery date. Plus the product works perfectly I’m very satisfied.

Great job from sonic highly recommend especially sandeep and zulfi helped me so much and very friendly good laugh and smiling while delivering my washer thank you so much guy definitely use again

Good comms Competitive prices Good delivery drivers Fast delivery What more can you ask

Excellent service. Genuine people who delivered and installed my machine and removed the old one. Value for money.

Really helpful sales rep and delivery 👏 They were polite, caring and showed genuine people skills, which is rare nowadays. Thank you so much Andy, Zulfi and Abbas

Very informative & helpful, everything was straight forward couldn’t fault anything 👍🏻the delivery guys Sandeep and Zulti were very friendly and helpful.

The two guys who delivered our new Washing Machine were so pleasant and helpful, Sandeep & Zucfi thank you for making our delivery a pleasant experience.

Riz was very helfull detail knowledge for washing machine delivery by sandeep and zulfi very good polite and fitted machine

Microwave was well priced, and arrived promptly as promised. Company communicated well.

I like the personal touch from the customer care guy that attended to me

Excellent service from ordering right through delivery. Staff handle queries and ensure that all the process are carried out smoothly. They carried out professional follow-up and made personal call t... See more

Though am still trying to study the refrigerator i bought. But its very clean and I love it. I have never bought anything I regretted from Sonic Direct.