SIXT Car Rental Australia Reviews 

They are cheaper than the others. They have a phone line manned by real people. And they are happy to be flexible when the airline stuffs up your flights.

Worst hire experience ever. They charged me twice taking my account into overdraft and the way they dealt with it was terrible. That's the way the system work, Nathan tells me if I would only listen I would understand. I understand it's just wrong. Terrible experience

Truck hire cost went from $77 in Feb 2025 to $193 in 2026. Service was slow on pickup plus my booking was not on their system. Overall, the trucks are very good, but the huge price increase no longer makes SixT the goto rental company.

We hired a car from SIXT for 15 days trip to Melbourne, the car we hired was poorly maintained and caused a lot of problems during the trip.
On the fourth day of our trip, a warning sign said that the vehicle needed to refill the Ad-blue, the engine won’t start within 70km, we didn’t know what to do, so we called roadside assistance to advise us about this problem, we had to find a service station nearby to purchase the Ad-blue more than three times, we had to wait for help and lost one day planned trip because of this problem.
On the day of returning this vehicle, SIXT staff working in the car park gave no assistance but abused us and became very violent trying to beat us.
We had reported this incident to SIxt reception staff and all problems we had during the trip.
Such an aggressive behaviour and violent conduct by SIXT STAFF is totally unacceptable and intolerable.
SIXT hasn’t apologized for its wrongdoing, no response to our complaints, no actions taken to resolve our concerns, SHAME ON YOU SIXT!
This unpleasant and unforgettable experience is purely caused by SIXT poorly maintained of its vehicle. Don’t hire a vehicle from SIXT, NEVER EVER!

Had to quickly rent a car after a car accident. Went to SIXT Geelong to enquire and was offered a great deal on an upgraded vehicle - too good not to accept. The various insurance options were clearly explained without any pushy upselling. Within minutes I was on my way in a very clean car. I needed to extend my rental twice, and trying to call was the only downside of the experience: call centre person was clearly in a different continent and kept getting the dates wrong. He also quoted an outrageous price, and I decided to go directly to the store. I waited a long time (it would be helpful if an attendant was available for quick queries, rather than having to wait for people to go through the entire rental process), but once it was my turn, the extension was straightforward and at the same low rate. When I returned the car, the inspection was swift and professional, and in a short time I was on my way. At all times SMS and emails kept me informed of the status of my rental.

I have no complaints about the service I received at the Geelong branch. Everyone I dealt with was friendly and helpful, and I had no issues whatsoever. I will use them again.

The whole experience from start to finish was excellent with SIXT Richmond. The car was spotless and the contract was clearly explained. The drop off was seamless and quick.

Last minute before closing time, we got a great offer and great service in the Melbourne airport office, compared to the other rental companies, who gave us little to no service at all.

Easy to book and adjust booking

Great friendly and professional service. The car was clean and well maintained. The car rental was easy fast and prompt. Will definately be back snd highly recommend it. Both Gokul at check in and Dhan at check out were very efficient friendly and knowlegeble .

Brilliant company to rent through

Professional. Genuine and amazing staff. The whole transaction start to finish met high expectations.

Jose at the desk made the experience pleasant and cheerful - what a wonderful representation for your company!

The only issue is the speed of repaying the $300 bond.

Why can't the bond money be repaid once the car is returned and checked off ?

We ran into flat tire and the initial assist was sending RACV road side help wasn’t working. So we went to Sixt Pakenham Upper branch to change into another vehicle.

Super fast service with no time wasted. Easy to communicate and very friendly.

Very friendly and efficient service. The team at West Gosford got me on the road really quick. Drop off was a smooth process as well, thanks guys.

Everytime is a good experience

Daniel always gives top class service