SIXT Car Rental Australia Reviews 

Firstly I have to say I am very disappointed in this car rental company, they claim to be one of the cheapest on all adds but here is what they dont tell you. Yes to hire a car is cheap but to reduce the excess from $6500 to $2500 costs more than the car hire and even if its not your fault you still have to pay it upfront so beware, for any damage that happens to the car be it no fault of your own you have to pay for it first and claim it back. But thats not why I gave it a one star rating. I got a flat tyre and not only is there no spare tyre they give you a puncture kit. The puncture kit was no good so i rang customer care and after a couple of long waits followed by hangups and starting the process again. I was put through to NRMA who advised me it would be alot cheaper to take the wheel off myself and go to the tyre shop and replace the wheel and uber back out because if he come i was up for $275 call out fee plus i get one free tow but not to tyre shop to their holding yard and then i would still be up for a tow from there, which is silly, why not to tyre shop.
So I took the tyre off, ubered to tyre shop, paid $200 to match the tyre and ubered back taking up the whole day. Now I get a letter of demand for a call out fee for $275 that was only a phonecall and no call out at all. No help from Sixt or NRMA except how to make his day easy. So after a month and a few grand in rentals they are threatening to ruin my credit history all because there are no spare tyres in the trunk. Never will I return to Sixt car rentals

We hired a car from SIXT then our credit card was scammed by a SIXT USA branch.
Bad security for cardholders.

My experience was great because of the helpfulness of the Nepalese worker: Dhan at Adelaide airport! Being an older person I could not understand the technology but Dhan and his fellow staff looked after me well and were very helpful and supportive. They said they wanted me to be very happy with the experience and they were great! Also they are supported by NRMA, who are a trustworthy company and they provide additional benefits for car renters!!

I made a booking from online and they gave a wrong car instead of KIA Pinto.
Today on SIXT car rental Campbelltown 21/08/2026
they said they are not ready for the car that I booked instead offering me a Toyota Yaris instead of KIA Pinto. The manager said I was booked a small car.

That’s why they offering me a Toyota Yaris
Instead of upgrading me a free at no total cost they change me a Toyota Yaris $5 a day

They blame it to me why I booked to Online.
They think they own this business they don’t even knows that are working for the company

And this people’s charging me $5 a day adds on for the car.
Instead giving me a that supposed to be I will pick up. KIA pinto
They suppose to upgraded without a cost. Because they haven’t got a small car I was booked for KIA pinto.

The manager an Indian decent on SIXT car rental Campbelltown the manager step in and he said he offered me 50% off for Toyota Yaris. Instead of KIA pinto is a small car and haven’t got I said is not my problem I said you specifically KIA pinto
but they haven’t got small car .

They offered me a Toyota car
They think Toyota Yaris and Toyota Corolla is Big car is not a small car.

that’s why they can’t give me and charge me $5 a day almost $20 a 4 days.
Is against me because but I have to go work
But I leave them a bad review and bad reputation and to their company I am customer here should be a given me priority I was rent 3 times on their company.

The car hire at Maroochydore Airport was seamless and straightforward. I got a great car at a great price. The pick and drop off was easy. The staff were friendly and helpful. I would highly recommend Sixt car rentals.

Really nice experience all around. They've got great cars and staff, so friendly

I made a booking for an automatic car and then needed to reduce the booking by a day. There was no refund received and as part of this SIXT downgraded the vehicle from a automatic to a manual.

We recently hired a car from the Concord depot which was arranged by our insurance company .The car was clean practically new . The staff on arrival were friendly and helpful and explained the t&c’s in a clear and precise manner the same when car returned I would use Sixt again no problem

I had a very disappointing experience with SIXT. After returning my rental car, I was contacted and told I was responsible for damage to the passenger-side door. Fortunately, I had taken a detailed video of the vehicle when I collected it, and it clearly showed the damage was already there. As soon as I sent them the footage, the claim against me was withdrawn.

While I’m relieved the issue was resolved but without any apology, it raises a serious concern. Had I not taken that video, I could easily have been charged a substantial amount for damage that I did not cause. That is completely unacceptable and has left me with very little confidence in SIXT’s vehicle inspection process.

Based on my experience, I will never rent from SIXT again. However, if you do choose to rent from them, make absolutely sure you take a comprehensive video of every inch of the car before you leave the depot and again when you return it. It could be the only thing that protects you from being held responsible for damage that was already there.

Got over charged from my original online booking price. Then got hit up for not filling my fuel to full. I have a video of it overflowing. This will be good for a class action case. I intend to pass it over to my legal department. If others have experiencing the same overcharging and lack of a response please contract me. I’m happy to be the lead in a class action as we need to stop this fraud however small it is.

Pick up at Dubbo airport took 20 mins and I was the only person picking up a car. The person at the counter didn’t seem to know what he was doing
Then I was given a Subaru Forrester instead of the Camry that I ordered. How is that a similar car

My go to for car rental while travelling in australia.

Super easy to use everything!! Keeps things neat and online. Love it

We had left some expensive items on the back seat of the rental car as we dropped it back to the airport location. when we contacted the comany the following day they were extreamly unhelpful in trying to locate those items before they get lost and informed me that the only thing they could do was sent an email and wait for a reply. promising me that someone would respond within 24 hours. no shock... no response. so i called back again and got told the same thing. i was only told repeatly that there was no management in existance (alana must be running the company herself) and that no one else who existed in the company including the people who work at the branch had access to or ownd a phone or any other method of contact other than an email system which no one seemed to even respond to. it seems unbelievable that in 2026 and company operates with no form of contacting staff members within its business other than an email. its been over a week now since and 3 times i have called them back and i keep getting told the same thing over and over again that they will send another email and wait for a responce. not sure how long they need to keep this up for before they admit that they have lost my items or maybe a staff member decieded to keep them for themselves. must be a treasure hunt when cars get returned for the staff to see what goodies they can keep and never return. i think this explains the level you get when choose the cheapest option.... cheapest for a reason. i advise anyone to avoid using this business as you will get a far better customer service from larger companies who wont have a system in place to steal items you accidently leave in the car and have a internal follow up process designed to avoid you getting in contact with anyone to resolve it.

An easy website to navigate with transparent pricing and plenty of options to choose from. The staff at Sixt Mildura City were friendly, accommodating and professional and easily dealt with my booking that had been changed. Brilliant, clean vehicles with easy to use features are standard across the brand.

Paid extra for refueling, after being told i wouldnt have to pay anything when returning car. Also told by lady when returned car i would not have to pay more as i had paid for refueling. 2 days later i was charged twice the cost of the fuel at the service station at the time. Sent 4 emails of complaint and ignored. Absolutely deceitful company- do not use!

They charge you $66 if you incur a fine when you had the car regardless if you are prompt paying the fine. I got a parking fine and now it’s $66 straight into the pockets of SIXT for doing f*** all.
It’s just an opportunity to take more money from customers. Greedy corporation.

Rented a car on 30th May, car requested was not in stock, car given was dirty, hold on cc for deposit, to be returned in 3 days max, over 3 weeks later, still waiting for hold to be removed and have had money deducted again from my account for hire and tolls, plus a letter to pay tolls directly to linkt, not to mention the non existent customer service, when entering building, women was on her phone and didn't look up, had to wait for gate to be opened by her at Melbourne airport, surprise, on her phone again and had to wait for her to be ready, someone else noticed and had a go at her, so unprofessional, never ever again

I booked an Atto 3 from Sixt to be picked up at Brisbane Airport on 23 May and returned on 30 May. I included questions about charging cables which were not answered. On 21 May I was phoned by Sixt to say they could not provide an Atto 3 or indeed any EV. When I asked why, they said that Sixt was "selling all of the EVs in its fleet". So I cancelled the booking and managed to book an EV at short notice through Turo. At least Sixt gave me 47 hours notice, but an earlier notice would have been appreciated.

Don't use Sixt in Europe. They're a complete rip off.

This refers to Sixt Port Douglas Queensland Australia.
Reasonably priced and nice car, prompt service from a lovely lady working in the office who appeared to be doing literally everything on her own. Car worked well, didn't consume much and drop off was a breeze. Thoroughly recommend this branch, in particular.