The pick up and drop off went smoothly. Friendly staff at the pick up office. We experienced minor issue (mechanical related) and road side assistance was available in half hour. It was assuring that... See more
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Company details
- Car Rental Agency
- Car Leasing Service
- Car Sharing Location
- Limousine Service
- Truck Rental Agency
- Van Rental Agency
Written by the company
👉 Visit our Help Center at sixt.com/help-center or get in touch with us. ✅ Welcome to SIXT car rental. We offer premium car rental at affordable rates, worldwide. Drive first class. Pay Economy. Premium vehicles without premium prices. We have over 222,000 rental vehicles in our fleet, which hosts models from some of the best car manufacturers in the world, including German favorites such as BMW, Mercedes, Audi and more. We also offer car subscription service with SIXT plus and chauffeur service / airport transfer with SIXT ride.
Contact info
1501 NW 49th St, 33309, Fort Lauderdale, United States
- +1 888-749-8227
- service@sixt.com
- www.sixt.com
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Replied to 33% of negative reviews
Typically replies within 2 weeks
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Rented ACADIA like
Rented ACADIA like, arrived on time and there was only available a Traverse (which I chose as the nearest choice to Acadia) or Santa Fe. At the parking found there was an Acadia parked side to side to the Traverse, so that disappointed me a little. anyway, service was great at counter, SUV was great, no issues during rental. Returning was easy and fast. Charged only what agreed, so that was great. I recommend it and will use it again.
Renting the car through SIXT was a…
Renting the car through SIXT was a great experience. The procedure was simply and smooth. The counter staff was very patient on finding the right car for me (the first assigned car was ok, but i thought it's trunk is not big enough to put our luggage, so I asked for another car). The cleaning stuff is very helpful, taught me how to get exit to the garage. Also helped me to get the ticket from the exit gate machine. The car was very tidy and clean.
Check in and vehicle pickup was simple
Check in and vehicle pickup was simple, fast and very easy.
The representative Brianna made the process very pleasant and simply.
Return was also quick and simply and an adjustment was immediately made to my final rental fee due to a minor issue I experienced with the vehicle.
I was charged twice
We had a great time with our car. In store everyone was kind. However when we got home from our vacation I see that you double charged me. Now I can not reach anyone that can actually help me. Only short email replies without any help. Just unacceptable and extremely frustrating and stressful right after a holiday. I believe you have over charged me close to $400 too much and my 10 day rental was close to $1000 that I paid a month before pick up in full! PLEASE someone call me or reach out to me.
SIXT CAR RENTAL
WONDERFUL EVERYTHING WENT AS IT WAS SUPPOSED TO THANKS 😊
Picked Up and drop Off was Easly.
Picked Up and drop Off was Easly.
Staff at SixT friendly. I will come again
Great
Great, so this is when we arrived at London Gatwick a very pleasant young man dealt with us in a very professional and courteous way. We returned it to London Heathrow three days later everything was seamless.
I left my rain jacket in the car and a couple of days later I had an email to tell me that I had and the procedure for returning it.
Really great service.
Rent a Car in Norway
Reliable and new car, smooth and easy pick up and return of rented car. The car was clean, ready and fully charged. Staff were efficient and knowledgeable. Booking process was strait forward, no complications.
Love the ability to book and pick up…
Love the ability to book and pick up the cars thru the app, speeds up the process and cuts out time at the counter.
Very convenient and smooth
Very convenient and smooth. Everything was arranged swiftly. The staff are very friendly and helpful
Sixt delivered a seamless rental…
Sixt delivered a seamless rental experience with rapid check-in and check-out services. Fantastic staff,
welcoming and professional. The vehicle seamed as if had be cleaned professionally and performed flawlessly during my trip. I appreciate the reasonable rates for such an upscale service.
Had my car stolen (twice in 1 moth) and…
Had my car stolen (twice in 1 moth) and it had been taken t the repairs for repairs. Still needed to get around as live in country NSW. The staff at Orange base were fantastic as I wasn't sure how long I would need the car for. They were great in helping me as first it was under my sons name the several weeks later was changed into my name. The staff were extremely helpful with everything. And then helpful again when I returned the car. SixT should be very pleased with their Orange NSW AU staff.
San Deigo Airport SIXT
Reservation was easy online. Text message arrived for contact less check in. Choice was given between two fantastic options that were both what I expected. Scanned a QR code, got the keys, & drove off. The car was in great shape & super clean (thank you). Return was even easier - just a drop off & receipt via email. All this at San Diego airport!
check in easy- car ready to go
check in easy- car ready to go. Very nice staff. Clean facility and car. Easy return.
Amazing from pick up to drop off
Amazing from pick up to drop off. Friendly and prompt service from Ciro at MXP . Drop off was a breeze. The car was brand new and well equipped. Great value
The staff on location was extremely…
The staff on location was extremely kind and welcoming. Michelle specifically went out of her way to make sure everything was good on my part
Super easy experience
Super easy experience, great car, not hidden fees as the end. Really great communication from the workers that helped me check out
Excellent customer service
Excellent customer service, great value, well presented vehicle.
Mechanical Issues
The staff was very friendly. I was convinced to upgrade my vehicle, and unfortunately, the vehicle I received had mechanical issues.
I called customer service to get the issue resolved, but the only solution offered was to bring the vehicle back to the rental location to have it inspected. I was on vacation and did not have time to spend driving back and forth to the rental location, so I decided to return the car early.
Despite returning the vehicle early due to the mechanical issues, I was still charged for the entire rental period. I had to call customer service again to request some sort of discount. I was given a discount, which I appreciate, but I still had to pay for the unused days instead of being refunded for the days I did not use the vehicle.
If I had not upgraded the vehicle and had not experienced any mechanical problems, I would have kept the car for the full rental period. However, given the circumstances, I don't understand why I should have been charged for the entire rental when I had to return the vehicle early because of a problem with the car. I believe I should have been refunded for the unused days rather than simply receiving a partial discount.
Rented car from BWI Airport
Rented car from BWI Airport. I will say that all associates that I had interactions with were wonderful. Ms. Niya (at pickup) and Mr. Emmanuel (at drop off ) were both exceptional in their customer service skills. Kudos to them both regarding professionalism and dedication to their jobs. Thanks!
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