A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service. Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed... See more
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Delivered quickly, and all items were packaged securely. I compared prices across the three Makita power tools I needed and found this company to be the most competitive. Excellent service from start... See more
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Other major suppliers of Milwaukee, Bothe had none in stock, and wanted to charge extra for a cutting fence, and dust bags were a contingency, soothed said. You had it in stock and your initial sales... See more
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I placed an order with many items, several that I knew were out of stock and awaiting delivery. I received the in-stock items the next day and was kept informed of delivery of the outstanding items. L... See more
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Company details
- Tool Store
- Construction Machine Dealer
- Do-it-Yourself Shop
- Hobby Store
- Tool and Die Shop
- Woodworking Supply Store
Written by the company
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Written by the company
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Contact info
D C One Edinburgh Way, CM20 2BN, Harlow, United Kingdom
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Excellent
59K reviews
Asks customers to review
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The items that I ordered were delivered…
The items that I ordered were delivered in the specified time frame and on the day of arrival I was given an accurate time slot. Items were well packed and undamaged.
2 September 2026
Great service from ITS Dewalt Tools
Great service. Fantastic selection. Ordered and received next day. Only downside was a didn’t get a little gift for the large amount of money that I spent.
2 September 2026
The only place to go for tools
2 September 2026
Fast and timely delivery and a great deal also!
Having purchased many tools over a good number of years from the former name of Toolstop, I have always received the goods in a quick turnaround on delivery, as well as taking advantage of some of the best deals on tools out there. As a regular tradesman and in my approaching older years I know I can drop on a wide selection of toolage when I need to.
2 September 2026
Very pleased with the items I ordered
Very pleased with the items I ordered, the price and the delivery experience. Thanks
1 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ITS
Hi
Thank you for your fantastic feedback and for sharing your order reference number.
We're delighted to hear that your experience was quick and hassle-free, and that your products were exactly as described.
If you need anything else in the future, just let us know.
Extremely good dispatch time and good…
Extremely good dispatch time and good stock levels
19 August 2026
Reply from ITS
Hi Richard,
Thank you for your five-star review.
We're pleased to hear you were happy with our dispatch time and stock levels.
Great price and a speedy delivery 👍
2 September 2026
Reply from ITS
Hi Michael,
Thank you for your 5⭐️ review. I’m glad you were happy with our great price and speedy delivery.
Please let us know if there is anything else we can help with.
Reply from ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear you are happy with the service received
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Chloe
You used the best delivery courier…
You used the best delivery courier which I am grateful for.
Items very good. The mini vacuum is excellent.
Thanks
1 September 2026
Reply from ITS
Hi S Robertson,
Thank you for taking the time to share your feedback.
I'm pleased to hear that you were happy with the delivery service and that the mini vacuum is working well for you.
Great service
I ordered a metabo saw from ITS. It was at a great price. Next day delivery as promised. Great service. Would definitely recommend and use again.
2 September 2026
Reply from ITS
Hi Tim,
Thank you for your fantastic feedback.
We're pleased to hear you're happy with the price, next-day delivery and service you received when ordering your Metabo saw.
We really appreciate your recommendation and look forward to serving you again.
great offers
1 September 2026
Reply from ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear you are happy with our offers
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Chloe
Used their tool bundle creator and am…
Used their tool bundle creator and am pleased with the experience, service and products!
2 May 2026
Reply from ITS
Hi Alex,
Thanks for taking the time to share your feedback.
It’s great to hear you were pleased with the tool bundle creator, service and products.
Reply from ITS
Hi Mrs Biden,
Thank you for your lovely feedback. We're pleased to hear you received very good service.
Website easy to use
Website easy to use, delivery was quick and efficient, all round great experience and ive now ordered a couple of times.
1 September 2026
Reply from ITS
Hi Chris,
Thank you for your fantastic feedback.
We're delighted to hear you found our website easy to use and that your deliveries were quick and efficient.
It's great to know you've ordered from us a couple of times and had such a positive experience.
Good price and big variety of products…
Good price and big variety of products and quality.
22 June 2026
Reply from ITS
Hi there,
Thank you for your 5⭐️ review.
I am glad to hear you were pleased with our product variety, competitive prices and quality.
We look forward to seeing you shopping with us again soon.
Quick delivery 👍👍
1 September 2026
Reply from ITS
Good Morning,
Thank you for the 5⭐️ review. I am glad to hear your order came quickly
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Chloe
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