Hornsby Electric Reviews 

571
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often point out that the qualified electricians arrive promptly, complete technical tasks efficiently, and always leave the workspace completely clean and tidy afterwards. Clients truly appreciate the courteous and helpful attitude of the office and field staff, noting that electrical problems are diagnosed accurately and resolved very quickly. Some reviewers were not happy with extra costs or minor preparation oversights encountered during their service visits. A few individuals felt that certain call out fees were disappointing or that technicians should have arrived much better prepared with the necessary replacement equipment.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that technicians are consistently punctual,... See more

Staff

Clients share positive opinions on staff, frequently describing them as punctual, professional, and reliable.... See more

Customer service

People report positive experiences with customer service, highlighting responsible and helpful staff members... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of the 3 phase main fuse in my meter box melted on the late evening of Monday I contacted Hornsby Electric about my problem and the contact person advise me to report the issue with Ausgrid. Ausgr... See more

Company replied

Rated 5 out of 5 stars

Josh and Jon from Hornsby Electric arrived on time and installed my ceiling fan and new light switch efficiently. Josh made sure that he explained that extra work may be needed to reinforce the ceilin... See more

Rated 5 out of 5 stars

I have been using Hornsby Electric since 2010. Over that time they have seen me through two major power board replacements and continue to be my go-to company for all electrical work.... See more

Company replied

Rated 5 out of 5 stars

These people were skilled in connecting us properly to the electricity system when it needed upgrading and was not operating in some areas of our property. They were at the correct level of electricia... See more

Company replied


Company details

  1. #1 of 2 best companies in Electrician
  2. #1 of 1 best companies in Antenna Service
  3. #1 of 2 best companies in Electric Vehicle Charging Station
  4. #1 of 2 best companies in Electrical Equipment Supplier
  5. #1 of 2 best companies in Electrical Installation Service
  6. #1 of 2 best companies in Phone and Internet Service

Written by the company

We're local electricians in Hornsby that offer quality electrical solutions with exceptional customer service to households and businesses throughout the North Shore, Hills District and surrounds for over 60 years. Our team of licensed and local electricians are hand-picked to uphold the exceptional customer service we are renowned for. Hornsby Electric carries out all types of electrical work for residences, businesses and strata managers. We are also level 2 Electricians. Our residential and strata services include rewiring, phone and data cabling, NBN cabling, fault finding and repairs, power points installations, energy-efficient LED lighting, electrical safety, switchboard upgrades, rewiring, smoke alarms, electrical safety switch protection, sub-mains and circuits, ceiling and exhaust fan installations, electrical hot water repairs, outdoor lighting and FREE home safety checks Our Level 2 electrical services include installing private power poles; connecting power to the premises via either overhead or underground supply, provide power upgrades, disconnects/reconnects, relocating switchboards and/or mains, upgrades including 3-phase and temporary builders supply. At Hornsby Electric we have customer satisfaction as a our top priority. Our team of local Electricians will leave your premises clean and tidy. They wear covers on their boots and use drop sheets and will clean up any mess made. We will leave your home just as clean, if not cleaner than it was before we got there. We offer 100% workmanship guarantee on all our work, for your peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

571 reviews

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4.8

All reviews

(571)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality and honesty

You performed as promised and delivered quality and stress free repairs, as discussed. You are qualified and licensed and your reputation is always on the line. Thank you for your honesty and quality workmanship.

4 September 2026
Rated 5 out of 5 stars

Great job done properly

Great effort with a long wiring run. The team took the time to make sure the work was done properly and left everything in a better condition than they found it.

2 September 2026
Rated 5 out of 5 stars

Light switch repair and new ceiling fan.

Josh and Jon from Hornsby Electric arrived on time and installed my ceiling fan and new light switch efficiently. Josh made sure that he explained that extra work may be needed to reinforce the ceiling and that marks may be left from the old light fitting, before he commenced work. All went well and everything was left clean and tidy.

20 July 2026
Rated 5 out of 5 stars

Quality service

Very happy with the service provided. Arrived on time, explained clearly how our problems needed to be rectified and cleaned up before leaving. Will certainly be using this company again.

22 May 2026
Rated 5 out of 5 stars

Great service from Hornsby electric

Great service from Hornsby electric, Josh was very well mannered, very polite and even asked if he should remove his shoes which my wife was very pleased with. He also did a great job, will be using again for any of our electrical needs, thanks.

15 June 2026
Rated 5 out of 5 stars

These people were the best!

These people were the best! Their quoting was detailed & transparent, and the process for variations was seamless (thanks Sonya). The electrician's were all first rate - friendly, happy to help with extra things we needed checked, & left everything spotless. Wish we had found them sooner. 100% recommend.

14 May 2026
Hornsby Electric logo

Reply from Hornsby Electric

Hi Catherine. Thank you for taking the time to leave us such a shining review. We're delighted to hear you were happy with our service and appreciate your support.
From David, Cassandra, Sonja and the entire Hornsby Electric team.

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