Price was very good on new groupset, but complete lack of any communication. Ordered groupset, got notification that it was waiting pick up by DHL. Never progressed past this bit. Sent 5 emails, 2 con... See more
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See what reviewers are saying
I've recieved bike with visible mechanical damage on the frame. The paint was schratched to the metal. When you see it it is clear that this couldn't be done during transport. I reported this t... See more
Company replied
Great choices and good prices. Only had issues returning clothing (twice) but in the end it worked out. Be careful when you order things that everything is in stock otherwise you might have to wait... See more
Very fast delivery. I made an error making an order with a wrong address and their sales person helped me to cancel the order still on time. Some small issues. All their emails end up in my spam fo... See more
Company details
Written by the company
HIBIKE - Fahrräder & E-Bikes. Du suchst Fahrräder der Marken Specialized, Trek, Orbea, Bergamont, Ghost, Kona, Haibike oder Wilier? Oder hochwertige Teile, Fahrradzubehör oder Bike-Bekleidung von Marken wie Shimano, GORE Bike Wear, Five Ten, SRAM, RockShox, FOX, Mavic, Schwalbe oder Endura? Wir haben für alle Fahrradfahrer*innen genau das Richtige! In unserem Onlineshop mit über 100.000 Artikel oder im 1.000 m² großen Ladengeschäft mit Meisterwerkstatt in der Nähe von Frankfurt a.M. stehen Dir unsere Fahrrad-Experten gerne mit Ihrer Erfahrung beiseite.
Contact info
Westerbachstr. 9, 61476, Kronberg, Germany
- 0049-6173-92390
- info@hibike.de
- www.hibike.de
3.7
Average
10K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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They canceled my order for the good in…
They canceled my order for the good in sale. It was on stock.
13 December 2023
Reply from HIBIKE
Hello, as the item you ordered was unfortunately ordered by someone else a few seconds before you, it was unfortunately no longer in stock and we had to cancel it. We are sorry that this has happened. Best regards, Your HIBIKE Team
Good service
Good service, just after DHL charged me as additional Switzerland's taxes
21 December 2023
Good choice and price
Good choice and price. Fast delivery.
Little higher post charges to Slovakia.
17 December 2023
:)) Always perfect and fast
2 December 2023
All is good!
29 November 2023
Very good quality
Very good quality, comfortable, perfect fit. Very soft and comfortable. Nice design and colour. I am 178cm 80kg size L
28 November 2023
I took almost a week just to send the…
I took almost a week just to send the items which are already on stock and ready to ship.
27 November 2023
Hello
Hello ,
On 07.11 I have payed around 50 € euro for your product and it is still NOT delivered... p
Pleace give me back my Money since you cant deliver what I have payed for !!!
Best regards.
8 November 2023
Some of the items I ordered were out of…
Some of the items I ordered were out of stock, and would be available in 7-14 days. Even so, in less than a week the order was already shipped. Respect.
25 November 2023
Best for the Korean with low price
1. Possible shipping to my country South Korea
2. Cheap prices than other similar site.
25 November 2023
My bike shop!
Great quality, great service, great personnel, great products, quick delivery!
25 November 2023
Everything went wrong!
24 November 2023
Paye already, recieved nothing
I have already payed voor my items, but didn't get anything. I hope i reciev soon my items.
22 November 2023
All perfect!!!
20 November 2023
Great Seller
Good service.Order arrived well packaged.Great Seller, highly recommended.Thank you.
10 November 2023
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