The ordering process was fine, the items were well packaged and arrived on schedule. There were serious issues, however, with the delivery via FedEx. They delivered my item to the wrong address and fa... See more
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At HHV we live and love an urban lifestyle. For 17 years, this dedication has been reflected in a unique range in our online shop. The range spans an arc from vinyl records to streetwear right up to sneakers, everything under one roof. Our vinyl shop stocks over 80,000 releases – one of the world’s largest selections of vinyl records online. We also focus on high quality urban fashion brands and a range of stylish sneakers. All selected carefully and with great attention to detail.
Zur Alten Börse 55, 12681, Berlin, Germany
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Like alway super profesional CARE, and super fast delivery
Article conforme à la description
Envoi rapide
Je recommande 💯💯
Merci HHV
HHV asks for relatively high shipping costs and prices for non German customers are on average €1 more expensive.
Reply from HHV
I've been ordering for some time through HHV.
Twice they sent me records which had scratches. They let me keep the records (which I would have preferred to ship back) and offered me credit or a full refund.
It has now happened again with a record which was clearly sourced from their physical store, received with finger prints and a scratch at the start of the track.
They replied offering a 50% discount which is unacceptable, as I can't play this when djing because of the audible surface noise.
What a joke.
I also suspect that they reseal opened vinyl.
I will no longer be purchasing from them again.
Reply from HHV
Brilliant price, quick delivery and very well packaged.
I just ordered form hhv. and when got the confitmation mail. A worng size stood on the mail. So i reached out. And within 2-3 hours i Got a Messenge back from a Charlie. He/she didnt make me feel dumb in any Way, And made sure everything was under Control.
Litterly the best service Ever.
Thank you Charlie.
The ordering process was fine, the items were well packaged and arrived on schedule. There were serious issues, however, with the delivery via FedEx. They delivered my item to the wrong address and faked the recipient name(!). It took several days for me to track the package down (FedEx didn't bother to retrieve/redelivery it). During this time I reached out to HHV (12 August) to ask for help chasing FedEx. I received one initial reply email then zero follow up. Sadly, I do not feel I can place another order with HHV if they leave FedEx to do what they like and do not even bother to support me in tracking down the goods I paid for. Yes, this issue is mainly down to FedEx, but HHV took my money for delivery then failed to ensure my goods were received. Very disappointing.
Reply from HHV
Purchased two LPs which I can only be found online which I returned. Huge corner bend on the package translated inside and severely damaged the items. DHL or Postnord to blame I would expect. But, whilst oversized packaging is good for corner bumps, the package needs more stiffening than just the LPs inside. Unfortunately I will not buy from HHV again.
Reply from HHV
The Fast shipping. Was Unbielvable.Well packaged.very fair price.
Great company. I’ve found multiple items of clothing from brands that ended up being way cheaper than the American sites, even with the shipping costs added up. Definitely recommend HHV!
Great inventory, competitive prices, easy order and fast shipping. What else?
Very extended catalog, fair prices and quick shipping.
Excellent place to buy music; my orders always arrive on time even though I'm in Tijuana, Mexico. They answer your questions quickly if you need anything.
Ordered many records from here to Ireland, always as described and great value for money and a huge selection of artists. Highly recommend and fast shipping
This shop always offers wonderful selections. I have found so many international releases months before they become available in the US. The staff are knowledgeable and helpful and the shipping fees are fair. I highly recommend HHV!
Great website, easy to navigate ans simple purchasing process,
Everything went fine, even when there was a problem a proper professional was assigned and sorted everything within one day and all were delivered very fast :-)
fast delivery, safely packaged and amazing prices and deals.
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