Such a pleasant, pleasant, pleasant experience on the call! The best customer experience with the highest level of warmth and professionalism possible! Thank you for such an experience; it shares an... See more
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Mehak explained everything very thoroughly and I had many questions which she answered and explained me several times. There was no hidden catch that will be an issue later for someone willing to have... See more
Received a lot of help from Frederik who was always willing to answer my questions and provide further context when needed. He has a empathetic way and shows a good quality service!
Speaking with Frederik was super helpful. It was a pleasant conversation with all the facts laid out, and he helped clarify different aspects of the policy that were a bit unclear. Thank you!
Company details
- Insurance Company
- Health Insurance Agency
- Home Insurance Agency
- Liability Insurance Company
- Pet Insurance Company
- Retirement Scheme Provider
About Getsafe
Written by the company
Insurance redefined: empowering people to protect what matters
Getsafe empowers people to take control of their futures by making informed life decisions and protecting what matters most to them.
Getsafe challenges the traditional insurance industry with its unique technological platform, driven by the vision of delivering fair, accessible and tailor-made insurance solutions – all in one app. Expanding beyond conventional insurance models, Getsafe’s portfolio includes property and casualty insurance, as well as life and health coverage. All on one connected platform. With the introduction of features like family accounts, instant claims, AI-based advisory tools, and experts on demand, Getsafe reduces complexity and paperwork with smart assistants. This enables customers to proactively manage their risks and protect their assets and health.
In 2021, Getsafe received its insurance license from Germany’s financial regulator, BaFin. Now, the company is a leading insurance brand among Gen Z and Millennials, insuring more than half a million customers. With €120 million in venture capital funding and the support of leading investors, Getsafe is on track to become Europe’s next-generation insurer.
Getsafe empowers people to take control of their futures by making informed life decisions and protecting what matters most to them.
Getsafe challenges the traditional insurance industry with its unique technological platform, driven by the vision of delivering fair, accessible and tailor-made insurance solutions – all in one app. Expanding beyond conventional insurance models, Getsafe’s portfolio includes property and casualty insurance, as well as life and health coverage. All on one connected platform. With the introduction of features like family accounts, instant claims, AI-based advisory tools, and experts on demand, Getsafe reduces complexity and paperwork with smart assistants. This enables customers to proactively manage their risks and protect their assets and health.
In 2021, Getsafe received its insurance license from Germany’s financial regulator, BaFin. Now, the company is a leading insurance brand among Gen Z and Millennials, insuring more than half a million customers. With €120 million in venture capital funding and the support of leading investors, Getsafe is on track to become Europe’s next-generation insurer.
Getsafe
Written by the company
- Insurance made simple
Contact info
Heidelberg, Germany
- trust@hellogetsafe.com
- www.hellogetsafe.com
4.7
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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I had a legal insurance consultation
I had a legal insurance consultation, really great communication, transparency about the prices and support on the overall setup for insurances. I prefer Getsafe mostly because it is really expat friendly and the communication with their customer support is really good!
4 September 2026
Great support
Great support, my request was followed up upon very efficiently by Julie, thanks again!
3 September 2026
Calvin was great and extremely helpful…
Calvin was great and extremely helpful and figured out my issue quickly and respectfully!!
3 September 2026
amazing customer support
2 September 2026
Friendly and fast help
Mehak was super friendly and quick to help, easy insurance to interact with!
2 September 2026
Julie was very polite and helpful
Julie was very polite and helpful. She solved the issue promptly and has assisted me with great patience.
1 September 2026
Communication was easy and simple.
1 September 2026
nice communication and easy flowing…
nice communication and easy flowing conversation, listened to the conversation and calmly and then answered
31 August 2026
Fast, accurate and reliable
Very knowledgeable and to the point discussion. Short and fast resolution.
31 August 2026
She was amazing she helped me so well…
She was amazing she helped me so well abd made me familiar wonderful experience amazing service by mehak
28 August 2026
Great service
Great service; the operator Julie was really supportive. Much appreciated!
28 August 2026
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