Bohomoon Reviews 

1,409
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 400 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stunning appearance of the jewelry, noting its affordability and resistance to tarnishing, even with daily wear and water exposure. Many appreciate that the pieces do not cause skin reactions and last exceptionally well. The customer service team is frequently highlighted for being helpful and efficient in resolving issues. However, some people mentioned issues with product durability, including stones falling out, items arriving faulty or discolored, and rapid tarnishing. A few also reported poor customer service, citing unhelpful responses or difficulties with refunds.

What people talk about most

Product

Customers generally express high satisfaction with the product quality, often praising the jewelry for being... See more

Quality

People report positive experiences with quality, with many reviewers praising the jewelry as tarnish-free,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as excellent, amazing,... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting its ease and the... See more

Price

Reviewers highlight positive aspects of price, with many finding the jewelry affordable and offering great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Lottie bracelet for my daughter. It arrived super fast!! So pleased with it, its really lovely. I immediatley ordered another one for myself .Again it arrived super fast. We are both ver... See more

Company replied

Rated 5 out of 5 stars

Quality jewellery, so pretty at affordable prices 🥰 If you’re looking for something a bit special or everyday wear then this is the company for you. Very happy customer 🥰 Love from Debbie 🥰🥰

Company replied

Rated 5 out of 5 stars

I have been shopping with Bohomoon for several years now - the affordable nature of their pieces & spectacular customer service means its become something of an obsession! I have had a few issues with... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Bohomoon! Each piece I have received has been high quality and stunning. I’m a regular customer, especially when they have the £10 sale on! All my pieces both silver and gold have l... See more

Company replied


Company details

  1. Costume Jewelry Shop

Written by the company

Your ultimate jewellery fix. We are committed to providing the best quality Stainless Steel products that our customers can count on to last!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,409)

390 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely obsessed and can’t stop my…

Absolutely obsessed and can’t stop my self from buying out the whole store . Such beautiful and elegant pieces . My most favourite part is the fact that it doesn’t rust at all and is for life . The costumer service is also very good and helpful. Any time I have had jewellery that is damaged they immediately respond and provide sufficient support.

3 May 2026
Unprompted review
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Reply from Bohomoon

Thank you for your feedback Alisha, we really appreciate it and we are so glad your love your items and our Customer Service Team!

Thank you again for your support.

Natalie

Rated 5 out of 5 stars

Love this company

Love this company. Their jewellery is beautiful and amazing quality. I always get compliments when I wear it. Orders arrive quickly and beautifully packaged.

22 May 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Thank you for your review Stephanie. We are so glad that you love your jewellery.

We really appreciate your lovely feedback on delivery, items and packaging. We are so grateful for the orders you have placed with us.

Natalie

Rated 5 out of 5 stars

Really good quality jewellery

Really good quality jewellery! Delivered fast and kept up to date with delivery!

11 May 2026
Unprompted review
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Reply from Bohomoon

Thank you for your review Sharon. We are so glad that you love your items.

We appreciate your feedback.
Thank you again for your support, it means a lot to us.

Natalie

Rated 5 out of 5 stars

Great brand, making me a happy customer!

I’ve ordered from Bohomoon multiple times now as I love their range of jewellery, they’ve got a wide range and it’s great quality plus not too yellow gold. Their customer service is great, always very responsive and helpful. When I had a bracelet link snap previously they replaced the bracelet for me. Recently I’d ordered some duplicate earrings for ones I already owned but had lost. Imagine my surprise when I got an email refunding me because I won a ‘Win your order back’ competition. It made my day as I didn’t even realise they were running a competition! I’m one happy customer who will be continuing to purchase from Bohomoon and recommending them wherever I can

11 May 2026
Unprompted review
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Reply from Bohomoon

Hello Laura,

Thank you for your review. We are so glad we were able to make your day a little brighter!

We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Fantastic customer support

Fantastic customer support. Truly. Handled my issue with grace and understanding. Old school customer service. Outstanding.

18 May 2026
Unprompted review
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Reply from Bohomoon

Hello,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Actually so good

I loveee their jewelry! The pieces are always great quality and will last a long while since everything is stainless steel. I’m never disappointed :)

12 May 2026
Unprompted review
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Reply from Bohomoon

Hello Jacey,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Return customer …highly recommend

I’ve ordered many pieces from Bohomoon and never been disappointed! The Kaley necklace and bracelet are a firm favourite

13 May 2026
Unprompted review
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Reply from Bohomoon

Hello Vicki,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on our items, and we are so grateful for the orders you have placed with us.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

I ♡ Bohomoon

I ♡ Bohomoon! They are my go to jewellery site especially when looking for those day-to-day pieces that you're looking for.

Always really quick delivery and well packaged with great communication too.

Would highly recommend and look forward to buying my next piece.

12 May 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Stacey,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on delivery, and we are so grateful for the orders you have placed with us.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Highly recommend Bohomoon

Highly recommend Bohomoon. I have purchased bracelets earrings. Rings. Necklaces and never disappointed. Great value and price. Bohomoon has lot jewellery to chose from too.

12 May 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback, and we are so grateful for the orders you have placed with us.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Beautiful Rings

I ordered 3 rings and all 3 are absolutely beautiful, perfect fit and fast delivery. I’ve ordered 2 more and would happily recommend Bohomoon x

11 May 2026
Unprompted review
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Reply from Bohomoon

Hello Sally,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on the designs, as well as delivery, and we are so grateful for the orders you have placed with us.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Love this jewellery.

Love this jewellery.Never had a piece that has tarnished.Great prices,Great quality and professional customer service.

12 May 2026
Unprompted review
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Reply from Bohomoon

Hello Sandra,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on prices, quality, as well as our customer service, and we are so grateful for the orders you have placed with us.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Absolutely lovely jewelry

Absolutely lovely jewelry. bought so many it really good quality. Quick delivery.

1 May 2026
Unprompted review
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Reply from Bohomoon

Hello Coral,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on delivery, and we are so grateful for the orders you have placed with us.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Love Bohomoon!

Have bought a few items from Bohomoon now and have loved them all, super for matching sets and accessories and fab quick delivery!! 🥰

9 May 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Jenny,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on delivery, and we are so grateful for the orders you have placed with us.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

I love Bohomoon

I love Bohomoon, and the £10 sales are amazing! The quality of the jewellery pieces are really high quality and it’s so beneficial that they’re waterproof too.

12 May 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Ellen,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on the quality of our items, and we are so grateful for the orders you have placed with us.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

10/10 !! Recommend to all my friends!!

Amazing! Have shopped with Bohomoon for over a year now, and every order and item has been amazing! I do not take them off and they have not tarnished in the slightest. Had an issue with a couple of the items, but their customer service team reply within 24hours and are so helpful! Recommend Bohomoon to all of my friends, love all their pieces and so affordable for the quality🤩

11 May 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Lili-Ela

Thank you for your review. We are so glad that you love your items and we were able to resolve the issues faced with your items.

We really appreciate your lovely feedback on our products and customer service, and we are so grateful for the orders you have placed with us.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Beautiful jewellery …

First of all the customer service is 10/10 I contacted them to see when the Laurel earings would be back in stock as I wanted the full set. They let me know when they were available but I also had everything on their birthday sale for £12 each item. The Jewellery is beautiful and very well made. Then i had a lovely surprise I had wone a giveaway so I had my money refunded for everything I bought 😊
Brilliant service, quick delivery and well packaged ..love love love

11 May 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Trina

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback, and we are so grateful for the orders you have placed with us.

Thanks again for your support, it means a lot to us.

Georgia

Rated 3 out of 5 stars

Slow delivery

Slow delivery. Order not yet received despite delivery charge. Unable to comment further.

7 May 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello,

Thank you for taking the time to share your feedback.

We are really sorry to hear that you are unhappy with your delivery experience with us. We really would like to get this resolved for you.

Please get in touch with our Customer Service Team via customerservice@bohomoon.com and our team will resolve this for you as soon as possible.

Georgia

Rated 4 out of 5 stars

The service from the company is fine

The service from the company is fine. However I don't think the quality is great. I bought some earrings that were "reduced" in the birthday sale to 12 pounds. They were originally 30 pounds on the website. I thought they looked nice on the website and that I was getting a bargain. However if I had paid 30 pounds for them I wouldn't have been happy. 12 pounds was the appropriate price based on the quality so not really a bargain. However the jewellery is nice and there is a wide variety

6 May 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Joanna,

Thank you for your review. We are so glad that you love your items.

We really appreciate your feedback on our items as well as the pricing. We are so grateful for the orders you have placed with us.

Thanks again for your support, it means a lot to us.

If there is anything else we can do, we would love to hear from you. If you could email us on customerservice@bohomoon.com we can look into any other feedback you may have for us.

Georgia

Rated 5 out of 5 stars

Bohomoon treasure!!!!

I got my first order from Bohomoon for my birthday, recently, and I am obsessed! My jewelry looks so much nicer in person too. Im from the US, took exactly 10 days to receive my items (which they inform us of on the site). So shipping time was to be expected, and there was a $17 fee for tariffs or something, but even still some of the items I got were on sale up to 70% off! Worth every cent! I am so happy, the quality is amazing. My necklaces have nice thick chains that I know wont break, and the ring I got is great too, they are so pretty, summery, shiny, and piratey (which I love!) I will definitely be ordering more treasure from Bohomoon, very pleased!

27 April 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Sarah,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on delivery, as well as duties, and we are so grateful for the orders you have placed with us.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

I’ve been buying jewellery from here…

I’ve been buying jewellery from here for absolutely years. They always have trendy, thoughtful pieces on their website and feels like theres something for everyone! I have a stack at home and I always take them to my nail appointments to get the best photos!

1 May 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Dionne,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback, and we are so grateful for the orders you have placed with us.

Thanks again for your support, it means a lot to us.

Georgia

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