I received the tickets I wanted. There were several, helpful reminders. It would be good if the scanners at the venue could be used on printed paper as well as the digital options. Some of us older... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m 70 and not that savvy on my phone, but Stub Hub was very easy to navigate and purchase. We ended up with a 6 month rescheduling delay and they were on top of the reminders and tickets when new eve... See more
Company replied
Big stub was absolutely amazing! Unfortunately my husband and I were unable to attend the comedy show that we purchased tickets for. But I got the tickets insured and I’m so happy I did. My husba... See more
Company replied
Wonderful evening; we were able to smoothly enter, find a great spot, and it was easy find all the important spots. Nice water station and great food and beverages. Thank Neil Young and Company :)
Company replied
Company details
About BigStub, Inc.
Information provided by various external sources
Lower prices for sports, theatre, and concert tickets!
BigStub is a leading vendor of sports, concerts, and theatre tickets, with over 30 million tickets to 100,000+ events. BigStub cares for their customers and stands behind its ticket orders with a 100% Money Back Guarantee.
BigStub has more tickets, better service, and cheaper tickets! Order online or by phone and take advantage of our everyday-low ticket prices.
Contact info
1336 N Moorpark Rd #336, 91360, Thousand Oaks, United States
- 1-888-292-8495
- customersupport@bigstub.com
- www.bigstub.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy access to the arenaa with the…
Easy access to the arenaa with the parking pass. Easy access to the tickets and the passes. totally seamless experience.
7 July 2026
The overall experience and the…
The overall experience and the execution of getting my tickets was great. There were some that were put in my Ticketmaster account which worked out great but 8 others that I had to go to the e mail / web site for Big Stub to get them which didnt allow me to forward them to my family, that was a pain. Otherwise awesome
14 June 2026
It was easy and they kept you informed…
It was easy and they kept you informed on everything
4 June 2026
Fast security check in and great help…
Fast security check in and great help finding our seats. Clean venue and nice TV screens to see Eckhart Tolle clearly ❤️
27 May 2026
Reply from BigStub, Inc.
Thank you for the 5-star review!
This was my second show at the dallas…
This was my second show at the dallas fair park. Great location, then you get inside, the auditorium is huge. Easy tickets, loved being able to show electronic ticket. My only complaint is wished that there was more restroom facilities. I sat in the orchestra section & had to go up two flight stairs for the restroom.
Production was absolutely beautiful. Wicked was well worth the wait!!
16 May 2026
Reply from BigStub, Inc.
Thank you so much for taking the time to leave us a positive review! We're glad to hear it was a good show and you were easily able to access your tickets.
I really loved it
3 May 2026
Reply from BigStub, Inc.
Thank you for taking the time to leave us a 5-star review!
Great price
Great price, efficient. Just think about clicking on download or print option at the end but other than that, loved it!
19 April 2026
Reply from BigStub, Inc.
That's what we like to hear! We appreciate your kind words and taking the time to leave us a review. We look forward to more shows together in the future.
That's Texas
18 April 2026
Reply from BigStub, Inc.
Thank you for taking the time to leave us a 5-star review!
Reply from BigStub, Inc.
Perfect! Thank you for the review.
I had a great time ticket process was…
I had a great time ticket process was very simple and easy
13 April 2026
Reply from BigStub, Inc.
Thank you for taking the time to leave us a review. We're glad to hear it was an easy process.
No problems!
We had a great time. There was nothing specific that made this experience great. We just didn’t have any problems, and that is ALWAYS a good thing!!!
12 April 2026
Reply from BigStub, Inc.
We love to hear about a smooth experience. Thank you for the great review!
Echo was awesome
Echo was awesome. The chairs are a little cramped, but the show made up for it.
11 April 2026
Reply from BigStub, Inc.
Thank you for leaving us a 5-star review!
Reply from BigStub, Inc.
Awesome! We appreciate you taking the time to leave us a review.
Reply from BigStub, Inc.
Amazing! We're glad you had a smooth experience and enjoyed the show.
Simple transaction
25 March 2026
Reply from BigStub, Inc.
Perfect! We love to hear it. Thank you for the 5-star review.
A little too hot
A little too hot, but we chose the wrong seats for Joe hot it was going to be,
25 March 2026
Reply from BigStub, Inc.
Thank you for leaving us a review!
Reply from BigStub, Inc.
Awesome! We love hearing about positive experiences. Thank you for taking the time to leave us a review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.