AGATHA Paris Reviews 

Plated brass... really cheap base metal ..which will turn green..waste of money... sterling silver is beautiful and will never buy brass no matter how its tarted up

Returned an item and still haven't received refund - 35 days later...beware!!

Un grand à sherazade de la boutique dé Montparnasse qui a été d’excellents conseille et hyper sympas
Je recommande vivement
😉

I must say that I loved the website and the items but I was pretty concerned about the reviews here. But my experience was amazing! In less than a week the package arrived, very well presented, each items in its own box. The jewellery are very dainty - which is my cup of tea. So I’m very happy to be honest! And I will definitely buy again!

Agatha Paris does not answer their requests, very poor!! Only providing unhelpful chatbot!

Hello i ordered at 16/06/2025 with the order no. 2300031180 25 articles. But i just recived 5 hair accessory bags i need 20 more you forget to send them. İ send you many times of mails and contact formula on your website but you never answered me. This is a shame for your brand acctually. İ m waiting immediatly a answer or i will take seriously actions…

I bought like 200 euros worth of jewelry for my gf, and she is loving it, nice quality overall, and the designs are stunning.

Awful. My ring broke pretty fast and I wanted to send it back since they dont have a store in my home country. I sent it back to the address they gave me. It was not complete, so I am trying to get them to send me the full address of their warehouse. In the meantime my ring is lost I don't know where!

i have purchased my first Agatha pieces. A necklace and a bracelet.
The bracelet is mixed metal and after less than 2 months, the silver is turning to yellow.
i reached out to customer service, they provided me with no solution.
i have reached out on instagram, i was left on read.
will definitely not be buying again.
i love jewellery and never leave the house without any. I was looking forward to grow my collection with pieces from Agatha but definitely not with this customer service. You could learn from Agatha on how to NOT keep a customer.
it is a 90 euro bracelet btw. :)

I bought my girlfriend a ring and a charm for Christmas last year. I bought the items two weeks before Christmas and even wrote to them to say that I would be happy to pay for a more expensive service to make sure it arrived in the UK on time. 10 days later it still said my order was in process and that it hadn't despatched. I sent them an email which they didn't reply to asking why the items hadn't been picked yet. 3 weeks later, still no order. By then I had written another 2 emails of which both were ignored. The items were delivered at the end of December, 3.5 weeks after I placed the order. I had written in total 6 emails and was just about the contact the European trading standards. I didn't receive one email back. Disgusting customer service. As much as my French girlfriend loves Agatha, I will never ever buy from this company again. Very unprofessional