We found it a bit challenging and thought we'd get texting as well as internet. Unfortunately after spending a tremendous amount of time and finally deleting and repurchase, found that everything was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
For the most part Nomad e-SIMS are great. I had purchased two e-SIMS, one for UK and one for Spain. Had issues connecting to the second e-SIM, tried chatting with ChatBot to resolve issue, unsuccess... See more
Purchasing and downloading was a breeze. I downloaded the eSim days beforey flight. When I arrived at my destination I was worried because it didn't connect right away. It wasn't until I restarted my... See more
Once I got connected it was great, but at first I had no idea who Travel Bic's was as the previous year when I travelled it just showed as a number.
Company details
Written by the company
Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.
Contact info
2880 Lakeside Drive, Suite 331, 95054, Santa Clara, United States
- hello@getnomad.app
- www.nomadesim.com
4.3
Excellent
43K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service delivered expectations
The service worked really well in the three countries in Europe I visited (The Netherlands, Belgium and England) with only a minor hiccup in Belgium which quickly corrected. I was the user of a similar but different service and the same issues could not be resolved. I am a convert to Nomad.
1 September 2026
Started working after uninstall and…
Started working after uninstall and reinstall. This is my second eSIM.
4 September 2026
And versatile
And versatile - works on both my Samsung and my wife's iphone. my eSIM worked as soon as I landed in Europe and it provided great connectivity for the whole month.
4 September 2026
Good value but some issues
Good value. Nomad are generally good. We have had issues this time. My eSim keeps freezing and I need to toggle aeroplane mode to restart. My wife’s 20G disappeared in 9 days which is abnormally fast for her.
6 September 2026
Have been using this app esims for the…
Have been using this app esims for the last few years without having any issues. easy to use even for me.
2 September 2026
Haven't used the esim yet
Haven't used the esim yet. We have used this app in Morocco, Hong Kong, Malaysia, UAE, Japan, South Korea, Singapore, Thailand.
4 September 2026
I heard about this app from a friend
I heard about this app from a friend. Great, reliable data option when traveling.
2 September 2026
Worked for first 24 hours then stopped…
Worked for first 24 hours then stopped without explanation and I had not used all data allowance. Disappointed and shall try alternate eSIM provider in future
1 September 2026
easy of use anywhere in USA
easy of use anywhere in USA. Easy, quick and simple with plenty of advice and support.
4 September 2026
This was not the case with this app
This was not the case with this app. Very good services and network coverage.
2 September 2026
worked great
worked great, just like usual. I tried USA Plus in US and it was able to connect to the 5G on AT&T, but the APN server is in UK, so the bandwidth is great but the ping latecy of 300ms is quite bad.
2 September 2026
easy peasy lemon squeezy
easy peasy lemon squeezy. Have used it twice in China and worked without any issues.
31 August 2026
I've had problems with the internet
I've had problems with the internet. I needed it on the street, and it didn't work.
5 September 2026
Asia Pacific eSIM
Having got the eSIM for Japan,Australia and Thailand, the coverage was just what I needed. It worked really well in Tokyo and Bangkok ( couldn’t tell you about other areas in the country, like rural) and worked well around Australia. Would happily use again.
6 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.