I canceled After ording About 30 minutes by mail, which was not accepted. As an answer came: delivery has already been sent, which i could not really believe. Then a back and forth regarding the retur... See more
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This is to counteract my previous review, so that it doesn't impact the rating so much. My package got lost at DHL but was promptly found after I contacted 2Trendy. The only negative experience I had... See more
I ordered two chinos. They're really good quality and came out exactly after four days. My first order from that brand was a bit hesitant, but I'm going to be a regular customer now.
Perfect performance. Quality of products is okay, delivery is well done and service (e.g. return of goods) is without any problem. Therefor 5 stars
Company details
Written by the company
Our mission at 2trendy is simple. We want to provide men's clothes in great quality at low prices - while providing a smooth and secure experience for our customers. All we do is centered around that simple statement and therefore we also believe that you can safely expect a high level of service.
Contact info
Fåborgvej 7, 9220, Aalborg Øst, Denmark
- 98181839
- support@2trendy.dk
- www.2trendy.dk
4.3
Excellent
13K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
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Returned a package
Returned a package. It takes like 14 days to send it back to Denmark. Should have a return-department in Norway. It will take 3-4 weeks before you get your money back.
Funny: It took 4 days from 2trendy to my post office when I ordered.
5 June 2026
Unprompted review
Reply from 2trendy | Online Fashion Shop
Hi Martin,
Thank you for your review.
We are sorry to hear that your return has taken longer than expected. Returns from Norway can unfortunately take some time due to customs and VAT handling on return parcels, but 3-4 weeks does sound like a long time, and we would very much like to look into the process.
We cannot see your order details here on Trustpilot, but please contact our customer service with your order number, so we can clarify what has happened.
We are glad to hear that your original package arrived quickly.
Best regards
2trendy
it is a quality trouther and I love it
it is a quality trouther and I love it. but it cost almost a week to recived. The rest is nice to have when I need it
28 May 2026
Unprompted review
I'm very happy with the products that I have…
I'm very happy with the products i have bought. From the quality and the delivery of the products 100% satisfied!
12 May 2026
Unprompted review
I don’t usually write reviews
I don’t usually write reviews, but there are one of the best websites ever I ordered from. Everything is perfect the sizes the products the qualities. Maybe the prices could be a little bit cheaper but they are good.
10 April 2026
Unprompted review
good quality and super fast deliver
27 February 2026
Unprompted review
Hello what happened with my refund…
Hello thanks for the fast action of this site, they are professional and easy to communicate, i already recieved my refund, im planning to order again. Thank you
17 January 2026
Unprompted review
Reply from 2trendy | Online Fashion Shop
Hello,
We are unfortunately not able to find your order in our system based on the information available. However, you are very welcome to contact our customer service so we can take a closer look at the matter.
What you describe certainly does not sound like how things should be, and we would very much like to help find a solution if you do have an order with us. Please contact our customer service and provide your order number, so we can investigate the case and help resolve it.
Kind regards,
2trendy
Bad quality and almost impossible to file a complaint
The sweaters were pilling and damaged. Another sweater already had a hole after wearing it just once. Yet another sweater was completely stretched out after washing it just once. Poor quality, and the website is designed in such a way that you can't find how to file a complaint. I won't be ordering from them again.
10 January 2026
Unprompted review
Reply from 2trendy | Online Fashion Shop
Hi Nico,
We are of course very sorry to hear about your experience. What you describe certainly does not sound like the standard we aim for or the experience we want our customers to have.
If there is an issue with a product, it is easy to submit a complaint through the return link on our website. There you can quickly register a claim so we can help you find a solution.
We also have a customer service team that is always ready to help in situations like this. However, we cannot immediately see that you have tried to contact us.
If you would still like help with submitting a complaint about the items, you are very welcome to create a claim through our website. If you need assistance with this, please feel free to contact our customer service and we will be happy to help you.
Kind regards,
2trendy
Courier messed up, customer service will not help
Placed an order for about more then €250,-
The package was just dumped at the door of our house in a verry bad shape, a lot of items missing. I contacted the company. They started a claim at the courier. The result of that claim is hilarious. The courier said that I helped carrying the order… I helped carrying a box of what 200gr?? Because of the courier declared something completely false, the company does nothing. This is called the best customer service ever. We are more then a month after the alleged delivery, still no solition. I did sent the cctv footage from out house the company to prove that the delivery guy just dumped the package at our house and that I did not helped cargying. Waiting to dee what they respond…
13 November 2025
Unprompted review
Reply from 2trendy | Online Fashion Shop
Hello,
Thank you for your review. We are truly sorry for the frustrating experience you have had — this is certainly not the level of service we aim to provide.
Although we unfortunately never received a final response from the courier, we reviewed the CCTV footage you shared and fully understand your situation. Despite the courier maintaining their explanation, we decided to refund the full amount to you, as we believe this was the right thing to do.
We appreciate the time and effort you put into assisting us and thank you for offering your continued help should we need any additional information while following up with the courier.
Kind regards,
2trendy
Fast delivery in NL
Fast delivery in NL, around 4 days. I ordered 3 pair of pants and 3 t-shirts on discount. The material is very nice, stretchy and comfy. I am very pleased with the order.
3 October 2025
Unprompted review
The greatest trousers I have…
The greatest trousers I have experienced, I walk even betterwith them and they look great. The brand is Only & Sons that I like so much, so I decided to buy a blazer as well from them and it is also the best one I have ever tried!
Also the return of not desoired clothes was very easy to do - for me 2Trendy deserves the 5 Stars!
5 October 2025
Unprompted review
Fast delivery
Fast delivery, trousers fitting very well and are very comfortable. Washed them already and they stay in shape. Perfect!
23 September 2025
Unprompted review
There is no free return possible
There is no free return possible. If something does not fit you pay costs for return!
29 September 2025
Unprompted review
I Never receive my order.
I never receive my order.
Édit 22/07/25: packet received today everything is ok
Thanks for the support
19 July 2025
Unprompted review
Reply from 2trendy | Online Fashion Shop
Hi [Customer's Name],
Thanks for your message – and we’re really sorry about the delay.
I’ve looked into your shipment and can see that there have been several scans on the package today, which means it’s still moving through the courier’s system. That said, we’ve opened a case with the delivery company to investigate what’s going on and to ensure it reaches you as soon as possible.
We’ll keep you updated as soon as we hear more – and again, apologies for the inconvenience.
Best regards,
2trendy
I would give 0 stars if I could
Courier lost my package and insists that it has been delivered, 2 trendy's customer services cannot be bothered, neither a refund nor a re-send of the package is on the horizon... They just repeat what the delivery company says... Won't order ever again.
16 June 2025
Unprompted review
Reply from 2trendy | Online Fashion Shop
Hi Laszlo,
Thank you for your patience while we looked into your case.
We’ve now reviewed the delivery investigation with the courier. Although the parcel was marked as delivered and the case was closed by the courier, we want to make sure you get what you ordered – and we don’t want you left empty-handed.
We will therefore send you a new package as a replacement. You’ll receive a confirmation email with tracking details shortly.
We’re very sorry for the trouble this has caused you – and we appreciate you bringing it to our attention.
Best regards,
2trendy
Excellent
Excellent! Really good fit (exactly yo size), lovely material and very comfortable 👍🤞 So far so good 😜🙂no complaints
4 July 2025
Unprompted review
I ordered fiveGreat fit and quality – almost perfect! pairs of pants from…
I ordered five pairs of pants from 2Trendy (NL) and I’m genuinely impressed. The fit is spot on, the materials feel great, and overall, they’re super comfortable. Measurements were accurate, and I really appreciate the styling and consistency.
The only small suggestion I’d offer is about the length options, it would be fantastic if they were available in 1-inch increments. I bought a 34x30, which is good, but a 34x31 would’ve been perfect.
Still, great experience shopping here. I’d definitely recommend 2Trendy to anyone looking for reliable sizing and quality clothing!
7 July 2025
Unprompted review
All went well till delivery came and my…
All went well till delivery came and my trousers were far too small in size. Shall see if retour sending will be well handled!
14 June 2025
Unprompted review
Endless order time for a shipment in…
Endless order time for a shipment in Europe. It's been 15 days since I placed my order and I still haven't received anything.
16 June 2025
Unprompted review
Reply from 2trendy | Online Fashion Shop
Hi,
Thank you for your feedback – and we're truly sorry to hear about the long wait.
We normally deliver quickly within Europe, so something seems to have gone wrong here. Please reach out to our customer support at support@2trendy.com with your order number, and we’ll look into it right away and find a fast solution for you.
Apologies again for the delay – we’re here to help and make it right.
Best regards,
2trendy Customer Service
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