West Midlands Police Reviews 

138
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

WMP are the worst police force in England. their phone staff are so egotistical they care more about themselves than the victim calling reporting a crime. Trying to report a crime that I am witnessing... See more

Rated 1 out of 5 stars

Very racist police force they leave ethnic minorities and only bother white british people. The whole west midlands police force wants looking into please if youre white do not trust these racist

Rated 1 out of 5 stars

De centralising the Police and making it local to the towns, would be better. Retrain police pursue criminals. More police on the beat less time in the office. Respond quicker and more efficientl... See more

Rated 1 out of 5 stars

Update on my last review. Even though her ex came to her house and shouted threats and left messages because she actually answered the phone to him 5 months ago it’s a two way thing so police don’t ha... See more

1.4

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TrustScore 1.5 out of 5

138 reviews

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1.4

All reviews

(138)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

The public need to feel safe

I was in west Bromwich town when a youth on a push bike went speeding pass me. He just missed me I am an elderly disabled woman. A policeman saw it and did nothing. I was throughly disgusted as West Bromwich town is a pedestrian area

5 January 2026
Unprompted review
Rated 1 out of 5 stars

I was wrongly arrested, when I had only attempted suicide in a non public space, never ever called 999 once...& more

I was wrongly arrested, when I had attempted suicide in a non public space, never called 999 once...

No one from West Midlands police contacted me for a while when I reported I was going via exploitation until...

No police EVER asked me if I was ok? When I was found after being reported missing multiple times..

My experience in 30 sentences below.

I was wrongfully arrested in October

In 2024 I called my mental health team 4 help, told them I was feeling suicidal, in need 4 support.

My mental health team called the ambulance, police on 999.

I was alone, with no people in my presence, in a secluded area.
I attempted suicide. A male police officer arrives, approached me in a secluded area.

I begged 4 his help. The ambulance turned up, walked 2 the same secluded area.

He arrests me 4 public nuisance!

I asked the officer why had I been arrested & he said it's because I call 999 too much and for my safety?

The ambulance said to the officer who had arrested me, she didn't call 999!

I was compliant.

The police officer left me in the ambulance van in handcuffs, didn't come back.

The police charge for public nuisance was dropped/discontinued, immediately within 2 hrs!

I complained 2 the police about this.

I provided 2 year phone records, 2 the complaints team showing evidently I had NEVER called 999 ambulance or police, multiple charities text messages printsreens showing they called 999 in concern for my welfare.

The ambulance staff made medical documents/accounts to what happened that day, documenting in their own words "I had attempted suicide and was immediately arrested for public nuisance and for my safety.

No communications from the police, to create resolutions about the false 999 allegation made towards me.

Asked police for inspector's email, that email didn't work.

IOPC gave me right to review.

Another instance I was let down. I went through exploitation in 2024 after ending up in a controlling relationship.

The charities were concerned for me, therefore they had contacted WMP.

I was vulnerable and a suicide risk at the time. It got significantly worse. At the time still no contact from police.

Police came round, welfare check, and I ended up telling this officer about my concerns. Officer had copRadio on & his radio updated his fellow officers. On cop radio I hear someone say "do you think this is legit" he confirms it is.

I showed the police officer the messages. Destroyed, upset 2 hear police talk about victims like this so openly.

I later contacted police, on web chat, since things were getting worse with the relationship. The web chat officer gives me an email address for a detective in exploitation/abusive relationships.

Had 2 make contact with the detective myself. Thankfully the Detective did a special referral for me 4 me as a emergency, when they saw the messages via email.

Safeguarding team said over the phone, that they were going 2 send me the support links, didn't happen.

Police said it's not my fault with what I went through, gave police info.

I felt the police's personalities were a bit cold. 2 Traumatised 2 ever call 999 because of WMP.

However I want to say thank you to those 2 police officers E & G for being there for me, the many hugs given, supporting me and my family, came round to 2 help me apply for college. To those officers who found me, rescued me from an awful situation, you are my hero's.

2 January 2026
Unprompted review
Rated 1 out of 5 stars

Cap coppers

Evey time I use live chat about people doing drugs and drinking playing loud music in car in the street the local police do nothing my vehicle was broken into and it took 2weeks to actually come out to ask about it this is why walsall and the country is going down the loo

14 December 2025
Unprompted review
Rated 1 out of 5 stars

Two tier policing

Two tier policing, always protecting a certain demographic. Anti Semitic, corrupt organisation. If you want to see where our country is heading, go to Birmingham

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Complete waste of time dropped the case…

Complete waste of time dropped the case every time 23 individual cases in total give you wrong advice waited over 28 days to go to get cctv with voice recording it had been over recorded by then was told about cctv with in two days totally incompetent

12 April 2025
Unprompted review
Rated 1 out of 5 stars

⭐ corrupt you can tell by the reviews on here

⭐ Title: West Midlands Police – Bureaucratic, dismissive, and self-protective culture
Review:
My experience with West Midlands Police has been extremely disappointing. When I reported a clear case of ongoing harassment and bureaucratic abuse by a housing association, I brought a shoebox of evidence and even a threatening legal letter. The attending officer (badge no. 25902) read one or two pages and instantly dismissed it as a “civil matter.” It was obvious the decision was made before any real review took place.
The deeper problem is the culture. The force operates through bureaucratic deflection, not genuine investigation. Victims — especially those with disabilities — are made to feel disbelieved, ignored, or processed out of the system. Professional Standards, from what I’ve seen and researched, appears more interested in protecting officers and preserving image than ensuring accountability or fairness.
There is no genuine oversight, no transparency, and no duty of care for people reporting serious and targeted misconduct. This kind of bureaucratic culture empowers abusers and silences victims, leaving the public with no real recourse when police fail to act.

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Called this morning the 101 operator…

Called this morning the 101 operator was rude when calling about being racially abused and I am white. She was not understanding at all had a rude attitude when she answered the phone. Then started shouting and saying I was talking over her when she was the one not listening. Good luck with 101 I don't know why we even pay for the police in lawless Britain. Employ people with manners and understanding to people's needs.

5 October 2025
Unprompted review
Rated 1 out of 5 stars

waste of space

currupt and all about making money

how about you catch the kids running around and firing guns in tipton

instead of prosecuting minor offences that dont hurt anyone with big fines

waste of space

9 September 2025
Unprompted review
Rated 1 out of 5 stars

A Tragic Failure – No Response from West Midlands Police

I am deeply shocked and heartbroken by the failure of West Midlands Police. My aunt called 999 twice in September 2008, urgently asking for help, she was entitled to a police response within 30 minutes based on the information she provided and it failed to happen. No officers were sent to her. Despite her clear need for protection, the calls were ignored, and she was later found murdered.

This is not just a mistake – it is a devastating failure of duty. Emergency services are meant to protect and respond, yet in this case, the system completely failed. Families deserve justice and accountability when lives are lost due to such negligence. I hope this review raises awareness of the urgent need for reform and responsibility within West Midlands Police.

30 March 2025
Unprompted review
Rated 1 out of 5 stars

I had to give 1 star to write a review…

I had to give 1 star to write a review about the front office staff at Coventry central police station. I went into the police station on 08/07/2025 at 12.15pm I asked to speak to the duty inspector over 7 hours later by way of telephone call Ispoketo the duty inspector & when he was speaking to me he was speaking to me about the wrong thing because of the incompetent staff at the front desk. After I put the telephone down I informed the incompetent staff at the front office they had got wrong but they wasn’t interested. I found 1 of them to be rude and the tried to dictate to me how to resolve the problem. I got the feeling she was trying to make herself out to be a police officer that had no idea what she was on about. It’s about time West Midlands police stopped employing wanna be police officers.

8 July 2025
Unprompted review
Rated 1 out of 5 stars

No trust in this corrupt police

Firstly to call a police station it costs money wtf ? Secondly taking property off people is breach of privacy act 2010 as it contains personal pictures and messages which are encrypted for that purpose . Secondly when us the public raise complaints for assault from a police officer as no charges where brought against me but I was treated like a criminal twice and held for 14hrs at a time and neglected while is police care . Not feed or allowed to use toilet but wanted me to take medication which states on the box to he taken with or part of food ? . Not understanding people medical needs . And 101 service do not give out police stations contact numbers ?.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Today I rang the police as a 15 years…

Today I rang the police as a 15 year old lad got knocked off his bike on the crossing by a car and they were great, thier within 10 mins, had to leave a review of something good about then as all you ever hear is the bad stuff,

Thank you to both police officers who came to the lads rescue 👏 keep up the good work and thank you again xxxxx

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Assault by a officer

So the police was called to help with a situation with my son and while officers was dealing with my son when I heard them arrest him for suspected criminal damage ( he didn’t break/smash anything ) I went to walk into the room to ask why as he didn’t do what they said a officer who was standing next to me at the time grabbed me by the arm with force, enough force to leave a mark! I wasn’t a threat or being out of line I simply went to walk into my son and boom . This officer had a grin on he’s face and didn’t care I fact he come across as he enjoyed the power ! So if you ask me do I trust or would trust the police with anything then I would answer no!
I am classed as disabled and a victim of domestic violence and to have a officer who suppose to protect us commit this crime as that is what it is because let’s be clear if we did that as a member of the public we would be arrested for assault!

8 June 2025
Unprompted review
Rated 1 out of 5 stars

go to iopc if you can, not here

iopc state criminal and illegal activity from them multiple times.they had to pass it onto psd.in 2025 i have told psd on email,i think its started again. october 16th 2023.0 star review

16 October 2024
Unprompted review
Rated 1 out of 5 stars

Incompetent

Incompetent
Over 4 months ago i reported a crime,
The perpetrator is still committing the same crime to date and the police have done nothing. Well the blood will be on there hands when the criminal kills someone.

23 May 2025
Unprompted review
Rated 1 out of 5 stars

What is the point of reporting a crime…

What is the point of reporting a crime when those that reported the crime in this instance and rta are treated like and spoken to with total distain and looked at as criminals! Ps responding to an rta after 30--40 minutes at 1am is seriously bad!!!! Especially when in on a corner!!!!

2 May 2025
Unprompted review
Rated 1 out of 5 stars

Called 101 for advice as I am a retail…

Called 101 for advice as I am a retail security officer, I told the dispatcher that the individuals causing crime have left site, 10 mins later police show up telling us that we have wasted there time😂. useless force and the dispatcher can’t even get the situation correct -Warwickshire police train your staff and dispatchers

18 April 2025
Unprompted review
Rated 1 out of 5 stars

had a speeding fine through yesterday…

had a speeding fine through yesterday for doing 60 on the m/way in 50 zone on the M6 where recollecting where the location of the incident after driving through there again this morning , the signs are so small , it's a crime in itself setting it up as a restricted speed zone. , but it certainly made a couple of things clear to me 1) why the M6 is by far the worst road constantly congested & possibly the worst in uk, possibly in europe, yeah , you take in consideration the HS2work being carried out. but this is an unaffected part & I thought they were meant to be smart motorways but they obviously arent because like everything else in this country the people that are the decision makers & law enforcers are the most Incompetent & useless twxts breathing, they're patting themselves on the back because of this big contract theyve just won with universal studios & just like I've just said with the morons who are meant to lead & enforce , let's see how long it is before Universal pull the plug because it will soon dawn on them that building a massive fun amusement Park in the UK, is about as relevant as putting a fair ground on a cemetery, the UK is 1 big dud dead fish that is run by like minded ",people "take your 10 mph over the speed limit , and shove it up your butt holes

1 April 2025
Unprompted review

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