Restocks Reviews 

81,501
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Excellent from start to finish. I got a phone call to say one of the t shirts out of a set was out of stock but they wouldn’t be getting them in for a while if I wanted another colour it could be put... See more

Rated 3 out of 5 stars

I ordered Jordan 4 Photon Dust and everything went according to what you guys said, i just have an issue contacting you guys about the Jordan 4s because i made a mistake putting in my adress and it go... See more

Rated 5 out of 5 stars

Brilliant website to buy trainers that are hard to find elsewhere...They have amazing selection of trainers. I've been buying trainers from Restocks for the last couple of years and can't recommend th... See more

Rated 4 out of 5 stars

It's a pity they have gone bankrupt. It was a nice store where I purchased sneakers. I can't state that they sell bad sneakers or something, I have a pair that is so durable that I've been wearing... See more

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4.1

Great

TrustScore 4 out of 5

82K reviews

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No recent history of asking for reviews

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4.1

All reviews

(81,501)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Restock is the worst place to buy shoes…

Restock is the worst place to buy shoes from. I just had a birthday and thought I should get new shoes. I found a pair on Restock, bought them, and 14 days later, they say they don't have them in stock, so they need to order some from the USA. Another 14 days pass, and they say they can't get them, promising a refund in another 14 days. Now, I've been waiting for about 30 days, and they completely ignore me. It feels like they're not even real people with the way they're handling things. Avoid buying from there; it's probably the worst webshop ever. 👎

23 November 2023
Unprompted review
Rated 1 out of 5 stars

Shoes not authentic, no help from Restocks what so ever

Bought Nike air Jordan 1 Mid Light Smoke Grey for my son. He saved money especially for these shoes. Finally we found them for a reasonable price at restock. Within 2 weeks of wearing them and being very carefully with them, the top coat let loose. It seems to be a plastic top coat. So I asked Restocks how we could solve this problem and their only answer is; bad luck, see it for yourself. We are just an online platform. I even offered to send the shoes back so they can double-check the authenticity, but no.
Very bad customer service, the shoes are looking terrible, for sure they are not authentic and our money is gone.

31 October 2023
Unprompted review
Rated 1 out of 5 stars

Hat am 14.11.23 offiziell Insolvent…

Hat am 14.11.23 offiziell Insolvent angemeldet.

Dear Valued Customer,
Thank you for reaching out to us. We understand that you may have concerns or questions regarding the recent developments at Restocks BV.
Please be assured that we are committed to providing clear and timely information. Currently, we are navigating through a significant transition due to the bankruptcy of Restocks BV, declared on 14-11-2023. Our team is working diligently to address the impact of this situation, including any effects on orders, returns, and other customer-related inquiries.
Due to the complexity of this process, there may be a delay in our usual response times. We appreciate your patience and understanding as we work to provide you with accurate and helpful information.
We are grateful for your continued support and understanding. Rest assured, we are doing everything possible to resolve these matters efficiently and satisfactorily.
Kind regards,
Team Restocks

16 November 2023
Unprompted review
Rated 1 out of 5 stars

Restock has not returned my money for…

Restock has not returned my money for more than a month now, they have never informed me on that they have gone bankruptcy. The worst customer service, and the worst shop for shoes, only cheating customers. I claim my money back asap. The sad part is this was money saved by my son to get a new shoes that is never being sent, and money is not returned yet.

20 November 2023
Unprompted review
Rated 1 out of 5 stars

THEY DON'T PAY YOU OUT

I sold a pair of Jordans on January 21, 2023 and they still haven't been paid for, when they said in April that they were finalizing the December payments.

They haven't replied to my emails since September, and the website for contacting support has stopped working.

21 January 2023
Unprompted review
Rated 1 out of 5 stars

Watch out for restocks

Watch out for restocks, they are bankrupt! They scammed allot of money! Now switching to shoozio with instant payouts. Restocks already did have such a bad customer service, slowest payout speed ever, and now they scammed all of there sellers, over millions, its crazy.

20 November 2023
Unprompted review
Rated 1 out of 5 stars

So disappointed… Placed an order for…

So disappointed… Placed an order for some infant Nike Jordan’s over a month ago for my daughter, being proactive for Christmas gifts! still not received it and cannot get any correspondence!!! I have been on their website for the millionth time and found somewhere on their “none” existent support section that they filed for bankruptcy on the 14/november/2023
Also read that their website has been shut down… ITs NOT so you are at risk if you purchase now

Couldn’t attach a photo so here is a copy and paste of what I read

Faillissement /
Bankruptcy Restocks BV
Written by Restocks
Updated this week
Beste Restocks community,
We informeren u dat op 14-11-2023 het faillissement van Restocks BV is uitgesproken. Onze website is daarom per direct gesloten voor aan- en verkopen.
De curator doet momenteel onderzoek naar de mogelikheden om lopende bestellingen, verkopen en retourzendingen van consignment items af te wikkelen. Meer informatie hierover volgt spoedig.
Wij verzoeken u nader bericht af te wachten.
Mr. L.L.M. Prinsen
Postbus 2269, 4800CG Breda
Dank voor uw begrip.
Met vriendelijke groet,
Restocks

ENGLISH

ENGLISH
Dear Restocks community,
We inform you that on 14-11-2023, the bankruptcy of Restocks BV was declared. Therefore, our website has been immediately closed for purchases and sales. The trustee is currently investigating the possibilities for handling ongoing orders, sales, and returns of consignment items. More information on this will follow soon.
We ask you to await further notice.
Trustee: Mr. L.L.M. Prinsen
PO Box 2269, 4800CG Breda
Thank you for your understanding.
Kind regards,
Restocks

20 November 2023
Unprompted review
Rated 2 out of 5 stars

Hello,

Hello,

I have a problem and need help please. I bought a pair of Jordan Air 1s and I bought the wrong ones, I wanted them in a different color.
It was told I had to log into my account on Restocks, then go to "My sales - history" and finally click on the specific item and the "Resell" button.
But here comes my problem, in my history says that I didn't buy any shoes and that's completely insane, I paid 274 euros for them through restocks.
I want an explanation why the purchase of these shoes is not part of my history, I would like to resell these shoes.

I have the shoes in perfect condition, not worn at all. I just want them gone. Otherwise, I have all the emails from the shoe's history,
from purchase to authentication and finally until it arrived to me.

Delivery address
Karzan Asmat Rasoul
Schlichtweg 34
74523 Schwäbisch Hall
Germany

Air Jordan 1 Low University Blue Grey (W)
Size: EU 43
Style: DC0774-050
Order number: 1500421


Please fix the problem, I really just want to return/sell the shoes back, whatever.
That has to be in my history, it can't be that it isn't there.


Greeting
Karzan Asmat Rasoul

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Perfect condition✅

Perfect condition✅

Super clean never worn sneakers were deliverd fast and packed good!

I have NO bad words to say!🤐

Thanks!❤️

16 October 2023
Unprompted review
Rated 1 out of 5 stars

After 60 days they reply me

After 60 days they reply me, I have orders jordans with ordernummer 1494862
Till today I don’t have my order, after a lie that they contact me in 5 days I want my money back waiting 2 months for some shoes and also no mail contact it’s really sad.. don’t order here

6 October 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of Air Jordans 12th of…

I ordered a pair of Air Jordans 12th of November - haven’t received anything. No they say on their website they went bankrupt? Is this for real or are they stealing my money on purpose? I want my shoes or my money back ASAP!

They write to wait for further info and there is an email that I have written to.

Any one else who knows about this? What to do?

17 November 2023
Unprompted review
Rated 1 out of 5 stars

Fraud company

The CEO of this company is a fraud artist, knowing well what he were doing. Running a company with a business model that's impossible to go bankrupt. They've stolen millions of euros from thousands of affected people. They owe me 3618 euro. The netherland is the country that I officially hate the most. The fact that there isn't any concequences for him, he literally started the same company with a new name just to clear all the debts. Maybe the country that's letting this man do these things is corrupt.

15 November 2023
Unprompted review
Rated 1 out of 5 stars

CEO scammer

15.000.000 euro debt in payouts for the sellers. F+++ing scammers. The CEO made another company after banktruptcy

16 November 2023
Unprompted review
Rated 1 out of 5 stars

This is horrible

This is horrible, my first order the store canceled the order. And instead of the stated two weeks for a refund, the money came much later. My second order has not arrived for two months, and the system shows as delivered! This is not a store, and scammers!

1 October 2023
Unprompted review
Rated 1 out of 5 stars

Bankruptcy

They have declared themselves on bankruptcy so no money gonna be paid to the sellers.

15 November 2023
Unprompted review

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