Pixarbikes Reviews 

72
•
TrustScore 3.5 out of 5

3.3

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Company details

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PIXAR Bikes is an electric bike brand dedicated to creating practical, reliable, and enjoyable e-bike experiences for everyday riders. We design electric bikes for modern urban mobility, commuting, leisure riding, and everyday transportation, with a focus on combining thoughtful design, comfortable riding, useful features, and dependable performance. Our product range includes different styles of electric bikes designed to meet the needs of different riders, from city commuters and daily riders to customers looking for a more versatile way to explore their surroundings. We pay close attention to key aspects of the riding experience, including frame design, riding comfort, motor performance, battery capacity, braking systems, and overall usability. At PIXAR Bikes, we believe an electric bike should be more than simply a means of transportation. It should be easy to use, enjoyable to ride, and practical enough to become part of everyday life. That is why we continuously listen to feedback from our customers and use their experiences to improve our products, services, and customer support. We serve customers across international markets and are committed to providing clear product information, responsive customer service, and reliable after-sales support. When customers have questions about their bikes, orders, accessories, or technical issues, our support team works to provide practical solutions and assistance throughout their ownership experience. We value honest customer feedback, whether positive or negative. Every review helps us better understand our customers and identify opportunities to improve. Our goal is to build PIXAR Bikes into a trusted e-bike brand by delivering not only quality products, but also a better experience before, during, and after every purchase.


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3.3

Average

TrustScore 3.5 out of 5

72 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(72)

72 reviews in the last 12 months

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Rated 4 out of 5 stars

Products are good only problem would be…

Products are good only problem would be the time for them to deliver, it’s not really transparent and personally I got a lot of delay, I might just be unlucky but it happened. Also kind and good support maybe answering a little too late but still very helpful.

13 October 2026
Rated 2 out of 5 stars

Hotline

I sent several email and asked questions, but nobody replied!

22 September 2026
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Reply from Pixarbikes

Hello, I haven’t received your email in our system. If you have an after-sales issue, please send an email to support@pixarbikes.com, and we will address it for you as a priority!

Rated 5 out of 5 stars

The bike was delivered after exactly 1…

The bike was delivered after exactly 1 week and everything was okay.

12 October 2026
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Reply from Pixarbikes

Dear customer, thank you very much for your trust and support of our products.
Your support is a tremendous source of motivation for us.
If you have any further questions, please feel free to contact us at any time.
We will resolve any issues for you as soon as possible after receiving your message.

Rated 4 out of 5 stars

Helpful CS

Although the order had more twists and turns due to the shipment error, and the customer service seems has a bit slow turnaround time issue, but all in all these factors are beyond the control of the support team. I would still give them a thumbs up for their helpful work attitude.

19 September 2026
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Reply from Pixarbikes

Thank you for your positive feedback on our service.
We will continue to strive to provide an even better service experience.
Please feel free to contact us if you have any further questions about our products.
We will address any issues as soon as we receive your message.

Rated 5 out of 5 stars

very good bike

24 August 2026
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Reply from Pixarbikes

Thank you so much for your kind words! 😊 We're delighted to hear that you're happy with your PIXAR bike. Enjoy every ride! 🚲

Rated 5 out of 5 stars

Everything was TOP

Everything was TOP ! The Bike runs great.
And it looks great as well ! My wife is happy !

23 August 2026
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Reply from Pixarbikes

Thank you so much for your fantastic feedback! 😊 We’re delighted to hear that the bike runs great, looks great, and most importantly, that your wife is happy with it! Wishing you both many enjoyable rides with your PIXAR. 🚲

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