Pestrol Reviews 

73
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptionally high quality and proven effectiveness of the various items, noting that online purchases arrive very quickly and are securely packaged. Consumers truly appreciate the remarkably helpful customer service team and find it extremely easy to browse, choose, and order desired goods. Some reviewers were not happy with unexpected delivery delays or occasional frustrating issues regarding missing shipments. A small group of buyers also mentioned that certain specific products did not meet expectations or completely failed to solve their ongoing pest problems.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting high quality items and effective... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with items that effectively... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting swift shipping times and dependable... See more

Order

Customers had great satisfaction with their order, highlighting that the process was easy and items arrived... See more

Service

People report positive experiences with service, highlighting excellent responses to enquiries and impeccable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Petrol had the product i was looking for. The purchase was straight forward and easy. Shipment was also quick I recommend Pestrol.

Rated 5 out of 5 stars

I've used pestrol on numerous occasions and the service level has been impeccable Even when there has been the odd faulty product attn to replacement was actioned quickly

Rated 5 out of 5 stars

Hi,I’m in an extremely difficult bush environment and have always got absolutely smashed by wallabies and possums.Upon first application of D-Ter which included folar treatment and a light sprinkle st... See more

Rated 5 out of 5 stars

The quality of products is very high. I purchased a 12L battery spray unit and it the best I have ever owned but generally the products I order arrive very quickly, are well packaged and I will contin... See more


Company details

  1. Home Improvement Store
  2. also in
  3. Garden Center
  4. Pest Control Service

Written by the company

Pestrol is Australia’s fastest-growing supplier of DIY pest control and gardening products, trusted by millions of Australians. Proudly Australian-owned with over 20 years in business, we are experts in testing and selecting reliable solutions that deliver results. Alongside our DIY range, we also provide professional-grade products used by pest control experts nationwide.


Contact info

4.1

Great

TrustScore 4 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(73)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What a joke

What a joke! Ordered a week ago, 3 days after ordering I got an email that my order is now “complete”?!? Nothing since, no idea of it’s been shipped or anything more has happened apart from charging me and spamming me with their marketing emails despite me not ticking the “spam me” box when ordering. Read the Australian Privacy Act and finally ship my order!!

10 October 2026
Unprompted review
Rated 1 out of 5 stars

Complete waste of $60 – Does absolutely nothing!

Do not bother wasting your money on this product. I hung the bag exactly as stated in the instructions and it has now been there for 5 days. There has been no change whatsoever in the odor. It is incredibly frustrating to pay $60 for a hanging sac that completely fails to work. I guess the company just doesn't care once they have your money. Save your cash and buy something else that actually works. I wish I had read the negative reviews first.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Product warranty

I recently emailed Pestrol Customer Service (outside of business hours) about a defect with the lance of an electric sprayer I had just purchased. The very next day I received a response advising they had investigated issue and, because there was no spare part available, arranged immediately for a replacement unit to be sent instead. It's refreshing to deal with a company that stands behind its products and resolves issues quickly and without hassle. Excellent customer service and a great example of how warranty claims should be handled. Highly recommended.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy website to use

Package was easy to select online and it had all the dimensions displayed as well. Very easy site to use. They were extremely efficient as package came in like 2 days. Easy to setup, easy to use and package worked second day I used it.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly effective and attractive products

We had two mosquito traps in our old house; left them behind when we moved for the new owners.
We liked them so much we bought two more for the new apartment.
They do a great job; I am amazed by how many they catch, althouth we never see any mosquitos!

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer...

A great customer experience ...communication, shipping etc all excellent. The product is performing well. I'm very happy to have been introduced to this company.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Actually kills nutgrass

Delivery was swift. Product actually works - killed a couple of patches of nutgrass that I have been struggling with for over 10 years and hasn’t killed anything else around it. Instruction booklet is for farmers but after a closer look there is a small quantity amount (10 litres) and a spoon to use for the average backyard gardener. I highly recommend Pestrol if you want to get rid of nutgrass.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

After paying several exterminators to…

After paying several exterminators to solve my ant problem to no avail..I decide to take matters into my own hands ...Petrol was the answer to my ant invasion ..have done a good application of Zues Pesticide ...still have a few ants but nothing like we had before using Pestols product ..
Will be sure to reapply Zues and solve the problem

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Pestrol experience

Hi, I live in Perth W.A and use Cera Trap fruit fly attractant to kill mediteranean fruit fly in our mangoes. It is cheaper to get a 5lt container delivered from Pestrol in Sydney than get it in Perth (if it can be found here)? The local garden supply places either only stock the 600ml traps (expensive) or not at all or other very expensive short life traps? So it is Pestrol for me.
Keith Corker

3 February 2026
Unprompted review
Rated 5 out of 5 stars

The service and product quality was excellent

The service and response to some enquiries were excellent. The 5 litre and 8 litre sprays I ordered were received on time and in perfect condition. The products also worked exactly as prescribed. I can strongly recommend Pestrol for their service and their products

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery and products that actually work

Really impressed with Pestrol. Ordering was easy, delivery was quick, and the products do exactly what they claim. Clear instructions, good quality, and noticeable results straight away. It’s great dealing with a company that delivers on performance and service. Highly recommend.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Does nothing don't waste your money

This product has done nothing to change the rat situation at our house. We also have one in our car as we had rats climbing into the engine bay and that has not changed either. This product was a waste of our money. dont bother.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Long term user

I have been using the Pestrol insect spray in automated sprayers for many years. Depending on the season, I have between 1 and 3 units active at all times in an area that is 20m x 10m x 4m, with the doors often open. The spray is very effective on all sizes of insects, the odour is very mild and not unpleasant. I highly recommend it.

11 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look