Paymentplus Reviews 

184
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

We have been working with Payment Plus for the last number of years and they have been great. The staff in the Nutgrove Office are all very accommodating and efficient.

Company replied

Rated 5 out of 5 stars

Recently started my small business as a florist payment plus have been so helpful go above and beyond to help in anyway specially Kenny & Anne. Love the card machine hasslefree payments next day a... See more

Rated 5 out of 5 stars

Gerard Jordan's service to us was excellent when he assisted us with the set up of our machine. While we had two or three small teething issues, he went above and beyond to assist us as we were anx... See more

Rated 5 out of 5 stars

Have to admit I was a bit dubious about switching to Payment Plus, the savings we would make monthly were considerable so the cynic in me was sending off alarms. However, after contacting other compan... See more

Company replied

Company details

  1. Card Processing Service
  2. Business to Business Service
  3. Non-Bank Financial Service
  4. Payment Service
  5. Store Equipment Supplier

About Paymentplus

Written by the company

Based in Dublin. We are the only 100% Irish owned provider operating in Ireland.

We provide merchant services, card terminals and eCommerce accounts designed to fit any size of business that accepts card payments.

- In-store, online and over-the-phone payments
- Trusted by over 5000 customers
- Our terminals process over €1.25bn annually
- Support Contactless, ApplePay, Google Pay and Samsung Pay.
- 7 day support team available
- Registered with Visa and MasterCard

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

184 reviews

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4.7

All reviews

(184)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good

Very good - helpful staff

25 May 2026
Paymentplus logo

Reply from Paymentplus

Thanks so much for your 5-star review, we really appreciate it!

Rated 4 out of 5 stars

We have been working with Payment Plus…

We have been working with Payment Plus for the last number of years and they have been great. The staff in the Nutgrove Office are all very accommodating and efficient.

26 May 2026
Unprompted review
Paymentplus logo

Reply from Paymentplus

Thanks very much for your lovely feedback Aideen! Customer satisfaction is our top priority, and we're delighted to know that we hit the mark for you.

Rated 5 out of 5 stars

Event vendor that needed high transaction volume

Very happy with ger the sales rep, he was very communicative, went the extra mile and anything I through at him he had an answer and a resolve. I ended up signing up and can’t fault them. I do events and have high demand with quick transactions needed and it has never failed.

18 July 2025
Unprompted review
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Reply from Paymentplus

Thanks very much for your fantastic review Dan! We are thrilled to hear about your great experience with Ger and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Customer support was excellent

Customer support was excellent, especially from Louise. Much appreciated, thank you

29 May 2025
Unprompted review
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Reply from Paymentplus

Thank you so much for your wonderful review, Positive Nutrition! We're delighted to have met your expectations and will be sure to pass your lovely feedback on to Louise.

Rated 5 out of 5 stars

Top class service every time

I cannot speak highly enough of the customer service from paymentplus. They are always so quick to reply and eager to respond to any query. Anything I need sent in the post is literally dispatched immediately and I have it within a day or two. The staff are very mindful that their customers are relying on their products and services and they are always really efficient in providing them. I know if I ever have a query, it will be sorted without delay. The staff pride themselves on their efficiency and honestly it relieves a lot of stress from my own point of view. My most recent order was dealt with by Louise and she literally could not have done any more for me, or with greater efficiency. I would objectively and sincerely recommend this company to anyone.

24 April 2025
Unprompted review
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Reply from Paymentplus

Thanks so much for taking the time to leave such a fantastic review Michelle! We’re absolutely delighted to hear that you’ve had such consistently positive experiences with us. Providing exceptional customer service is something we take great pride in, so it truly means a lot to hear your wonderful feedback. We'll pass your kind words on to Louise and the client services team.

Rated 5 out of 5 stars

Proffessional service

Dear Saul,

It was a pleasure to deal with you. Your prompt responses and clear instructions were greatly appreciated. Payment Plus is highly recommended.

Kind Regards,

Diana

18 March 2025
Unprompted review
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Reply from Paymentplus

Hi Diana, thanks for your wonderful review! We'll pass your lovely feedback on to Saul.

Rated 5 out of 5 stars

The customer service was very patient

The customer service was very patient, and the issue was resolved quickly.

27 February 2025
Unprompted review
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Reply from Paymentplus

Thanks very much for your great feedback Xiaoxing. We pride ourselves in our excellent customer service and we're delighted we met your expectations!

Rated 5 out of 5 stars

Best in the Market

We have been with multiple Merchant Service providers but since we have switched to PaymentPlus we have not looked any further. They have best service at the best rates in the market with very professional and dedicated customer/client support team.

13 February 2025
Unprompted review
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Reply from Paymentplus

Thanks so much Muhammad for your wonderful review! We're delighted we hit the mark for you!

Rated 5 out of 5 stars

Louise in Client Services is an…

Louise in Client Services is an absolute credit to the business. When setting up the online service, although very secure, was a bit of a nightmare........no matter what we threw at Louise & how many questions we asked, it was never a bother.

17 December 2024
Unprompted review
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Reply from Paymentplus

Thanks so much for your wonderful review Darren! We'll pass your lovely feedback onto Louise!

Rated 5 out of 5 stars

I had to change bank details etc

I had to change bank details etc , Eoin made the experience easy and had all forms to me to be signed in minutes. Also his communication was exceptional.

17 December 2024
Unprompted review
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Reply from Paymentplus

Thanks very much for your wonderful feedback Sheefin Flowers! We're delighted we met your expectations. We'll pass your kind words onto Eoin!

Rated 5 out of 5 stars

Very clear instructions

Very clear instructions on how to go about changing account details etc and straightforward process

5 December 2024
Unprompted review
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Reply from Paymentplus

Thanks for your lovely review Catherine. We really appreciate your feedback!

Rated 5 out of 5 stars

customer service and proble solving…

very polite and patient assistant on the phone, thorough and very helpful, very helpful and persisted until they fully understood the issue and went about sorting it professionally

6 November 2024
Unprompted review
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Reply from Paymentplus

Thanks so much for your lovely review! We're thrilled to hear that you were pleased with our service. We really appreciate your feedback as it helps us continue delivering exceptional experiences to our customers.

Rated 5 out of 5 stars

Couldn't be happier with the help I…

Couldn't be happier with the help I received so fast and efficient service thanks to louise very professional to all my queries

6 November 2024
Unprompted review
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Reply from Paymentplus

Thanks Darren for your fantastic review! Customer satisfaction is our ultimate goal, and we're delighted that we were able to meet your expectations. We'll pass your message onto Louise!

Rated 5 out of 5 stars

Excellent Service

Easy to deal with.
Fast & efficient service.
Customer friendly and proactive.
Highly recommend

17 October 2024
Unprompted review
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Reply from Paymentplus

Hi Paul, thanks so much for your wonderful review and recommendation! We're delighted to hear you had such a positive experience.

Rated 4 out of 5 stars

The team in PaymentPlus are lovely to…

The team in PaymentPlus are lovely to deal with. Very accommodating to the varying machine quantity needs of our business type (events) and were very helpful recently during our much quieter months. It would be nice to see the introduction of more innovative / user friendly card machines in their offering. Happy to recommend PaymentPlus for small business

11 October 2024
Unprompted review
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Reply from Paymentplus

Thanks so much for your lovely review Steven! We really appreciate your feedback as it helps us continue to enhance the experience for our customers.

We’re excited to let you know that the Android device you’re using will soon receive new, advanced features. We also have some other exciting technologies coming on board shortly.

Thanks again for your recommendation!

Rated 5 out of 5 stars

Find Louise very helpful and sorts out…

Find Louise very helpful and sorts out any problems very quickly

24 September 2024
Unprompted review
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Reply from Paymentplus

Thanks Anne for your lovely review. We pride ourselves on delivering excellent customer service and are delighted you had such a positive experience.

Rated 5 out of 5 stars

They are only a phone call or email…

They are only a phone call or email away and always on hand if I need help with my business so very helpful and friendly
I couldn't be happier with there service

18 September 2024
Unprompted review
Paymentplus logo

Reply from Paymentplus

Thanks Geraldine for your wonderful review! Customer satisfaction is our top priority, and we're thrilled to know that we hit the mark for you.

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