I would like to sincerely thank the entire StamPrints team, especially Lucy, for the outstanding support throughout the whole process. To give a little context, we ran into some shipping iss... See more
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I loved my experience with StamPrints! They emailed me right after I bought the stamp to confirm the design I wanted which felt great to have that level of service. The order arrived on time and I was... See more
If there was a 0/5 stars option that’s what I’d rate them. They sell stamp pads from Amazon, put their company’s sticker on them, and mark up the price over 50%!!! Trodat stamp pads are what they are... See more
Company replied
I recently ordered 2 embossers. I reached out after placing the order asking if they would add a gift note. I received an immediate response and they so graciously not only added my personal note bu... See more
Company details
Written by the company
Stamprints is a company specializing in the production of wax seal stamps, rubber stamps, and journals. All the products we sell are co-produced by our own factories and selected high-quality factories. Our products are made from the highest quality, eco-friendly materials, and we are constantly improving the quality of our products based on our customer's feedback and opinions. Hopefully, you can find something that presents your personality on Stamprints.
Contact info
FLAT/RM B 5/F GAYLORD COMMERCIAL BUILDING 114-118 , 999077, Hong Kong, Hong Kong
- +85246647084
- faith@stamprints.com
- stamprints.com
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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I had a great experience with Stamprints!
I had a great experience with Stamprints! I accidentally approved the wrong version of our logo during the proofing process, and when I reached out, Maria was incredibly kind and helpful. Even though the mistake was mine, they offered to remake the embossing clip at no cost, which was above and beyond what I expected.
Their customer service was responsive, understanding, and easy to work with throughout the process. It's rare to find a company that stands behind its customers like this. I really appreciate their willingness to help and would definitely order from Stamprints again. Highly recommend!
The Wonderful Arrival of My Embosser
I would like to sincerely thank the entire StamPrints team, especially Lucy, for the outstanding support throughout the whole process.
To give a little context, we ran into some shipping issues with my order here in Brazil, where I live. At no point did Lucy let me feel worried or unsupported, or make me think that my order wouldn't arrive. Her customer service went far beyond anything I had expected. Every response was quick, clear, thoughtful, and genuinely professional. It's hard to put into words how reassuring and gratifying the entire experience was.
Beyond the excellent service, the product itself is absolutely flawless. We worked together to create the custom design for the embosser, and the final result exceeded my expectations. I bought it as a gift for my wife, who is an avid reader, and she absolutely loved it. Having her own personalized mark for her personal library meant so much to her.
I wholeheartedly recommend StamPrints to anyone considering a custom embosser. I truly hope your experience is just as wonderful as mine was.
Warm regards,
Eduardo Montone
Excellent Quality
Stamprints created beautiful custom labels for our branded lockboxes.
Amazing customer service
Amazing customer service! They were prompt, helpful, and went above and beyond to make sure everything was perfect. Truly appreciate the care and professionalism — highly recommend!”
I loved my experience with StamPrints
I loved my experience with StamPrints! They emailed me right after I bought the stamp to confirm the design I wanted which felt great to have that level of service. The order arrived on time and I wasn’t expecting it to be as good as this seal was! Amazing quality and the packaging so well thought out. If you want your business to stand out, I definitely recommend StamPrints.
Superb customer service
Superb customer service! Flawless in the design of the original embosser that I ordered, and when I reached out to them they immediately modified the design and sent a new embosser right away. Received the new embosser and it works beautifully! Product is just what I wanted and I am 10/10 satisfied with the customer service and responsiveness!
Extremely great response
Extremely great response. They customised, send design for approval and test photos before dispatch. Very happy with the product.
Stamprints provided excellent customer…
Stamprints provided excellent customer service. I am appreciative for the attention to detail and getting things right. Communication is excellent and timely. Thank you for your care and commitment to providing a quality product snd experience.
Stamprints customer service has been is excellent.
Stamprints did an exceptional job from start to finish.
I ordered a custom embossing seal of our company Logo and an embosser, and the quality has exceeded my expectations. The embosser is beautifully made, easy to use, and produces a crisp, professional impression every time.
The only issue I encountered was with the delivery. Everi temporarily lost my parcel, but Lucy at Stamprints responded immediately and arranged to send a replacement without hesitation. Fortunately, the original package miraculously turned up before the replacement was dispatched. It was reassuring to see such proactive and customer-focused service.
We've been using the embosser on gold seal stickers for our company's training certificates, and the embossed seals give the certificates a premium, professional finish and add a level of authenticity that people immediately notice.
Overall, a Good Experience
Overall, a good experience. The embosser we ordered is top notch and works flawlessly. Embossing is extremely crisp and excellent quality. The shipping leaves something to be desired though. My order was originally shipped using GoFo and they are absolutely horrible and demanded my home address to deliver as they claimed they couldn't deliver to my place of business. I worked with Customer Service Rep Maria to have the order re-shipped using FedEx and the item was finally delivered at no additional cost. Maria was extremely attentive and handled everything with the utmost professionalism and speediness. Customer Service is a 10 out of 10!
If there were 0/5 stars…
If there was a 0/5 stars option that’s what I’d rate them. They sell stamp pads from Amazon, put their company’s sticker on them, and mark up the price over 50%!!! Trodat stamp pads are what they are pretending is their original product. Their custom acrylic stamps look like something a kid could have made. They have fuzz and fingerprints permanently etched on the acrylic blocks. I wrote to customer service at least 5 times and they dodged my questions regarding transparency, over pricing and an overall lack of customer service. In addition to overcharging me, they sent me the wrong product and will not rectify the issue. Use Stampin’ Up products or any other option but their website. This company is not a legit business nor do they have any ethical standards whatsoever! Buyer beware!!!
Reply from Stamprints
Thoughtful customer service
I recently ordered 2 embossers. I reached out after placing the order asking if they would add a gift note. I received an immediate response and they so graciously not only added my personal note but gift wrapped the embossers and sent me photos of what was being shipped out! Great customer service, quick ship time! What a pleasant surprise to have such easy communication and great customer service from a business I just stumbled upon online!
Great customer service
Great customer service! Will most definitely order again!
I am a fan of stamprints products
I am a fan of stamprints products. I’ve ordered stamps from them multiple times and have been really satisfied with the results. I also appreciate how if there is ever an issue or question, they work to resolve it asap. Great products and customer service.
Truly incredible customer service
Truly incredible customer service! I actually don’t know if I’ve ever made an online purchase with more attentive contact.
Stamprints did an exceptional job
Stamprints did an exceptional job. I ordered two embossed seals and an embosser, and everything exceeded my expectations. The embosser is beautiful, easy to use, and gives such a clean, professional finish. My order also arrived very quickly, which I appreciated.
I’ve been using the seals on gold seal stickers, letterhead, and as official seals on the title page of my book, The Healing God Designed. It makes everything look polished, elevated, and truly official. I’m very pleased with the quality and would definitely recommend Stamprints.
Amazing golden tags
Amazing products, I love my golden tags a lot, they look perfect, and the client service is really professional, I appreciate their help & consider collaborating on long term now!
Custom embosser
My experience was amazing with this company. I ordered a custom embosser and I have to say the quality of the embosser was amazing! The picture was exactly what I sent in and they sent back proofs to make sure it was what I wanted prior to making it. I truly feel like the customer service was great and nothing like previous reviews left. Support was friendly and helped me with a concern I had about the image I sent in to them. I sent them an image that was a little too busy and they went above and beyond to make sure I was happy with the product even though I was the one who made a mistake. I recommend anyone who wants an embosser to order here!
I am beyond satisfied with these…
I am beyond satisfied with these products. Staff helped me fast, they are very friendly, understood my needs perfectly and delivered an excellent product. They really exceeded my expectations!! Thank you once more.
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