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banggood Reviews 

63,453
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,684 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers point out that the shipping process is remarkably quick and reliable, particularly when products are dispatched directly from local European warehouses. Purchasers are generally very satisfied with the excellent product quality, extensive selection, and affordable pricing available across various technical categories. Some reviewers were not happy with unexpected delivery delays, tracking status issues, or orders getting stuck in transit before finally reaching them. A few people also mentioned receiving defective items, incorrect product versions, or encountering difficulties when trying to resolve these problems with support.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising high-value items that arrive... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive well-packaged, function flawlessly,... See more

Price

Clients share positive opinions on price, frequently highlighting competitive rates and great value for money... See more

Order

Consumers find order experiences to be mixed, as while some reviewers report receiving their purchases... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like local stock in EU. It has a bit smaller product selection then some other market sites (AliExpress as one of them). Having local stock means that delivery is rather fast

Company replied

Rated 4 out of 5 stars

I have been using Banggood for at least 5 years. Overall very good and I recommend them. Delivery as expected at 2-3weeks normally to the UK and the prices are competitive. The items are as wel... See more

Company replied

Rated 4 out of 5 stars

Bought two products both airplanes, one really good expirience other not os much but that is probably due to supplier

Company replied

Rated 5 out of 5 stars

Very reliable supplier - never had any problem with the speed of delivery or the quality of the goods. Good pricing, but rather confusing allowance strategies. When one enables messaging, the mails ge... See more

Company replied


Company details

  1. Cell Phone Store
  2. also in
  3. Camping Store
  4. Car Accessories Store
  5. Computer and Accessories Store
  6. Electronics Store
  7. Toy Manufacturer

Written by the company

Established in 2006, Banggood is a leading global online shopping platform for direct-to-consumer goods at affordable prices. With over 100,000 reliable suppliers, Banggood provides a diverse selection across more than 30 categories, such as RC toys, consumer electronics, E-bike & E-scooters, tools, diesel heaters, and power stations. Banggood partners with famous brands, offering various ranges of trusted products, including XIAOMI, Baseus, KuKirin, and Eachine. With a global reach, Banggood supports over 20 languages beyond English, including German, French, Portuguese, and Spanish. With 37 global warehouses and partnerships with international shipping carriers, Banggood provides customers with fast and convenient shipping services. Plus, Banggood is also equipped with a professional customer service team that offers 24/7 online support. Visit us at https://www.banggood.com


Contact info

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4.3

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TrustScore 4.5 out of 5

63K reviews

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4.3

All reviews

(63,453)

7,216 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything Fantastic !!

Everything is absolutely perfect! Shopping is quick, easy and straightforward, with no unnecessary formalities. I've never had any problems with Banggood.

Super-fast dispatch and express delivery. They offer the best prices online that I've been able to find.

My most recent purchase was the Huepar W04CG 3D Laser Level. The price on Banggood was just €183, compared to €329.99 on the manufacturer's official website.

I can honestly recommend shopping at Banggood!

3 November 2026
banggood logo

Reply from banggood

Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!

Rated 5 out of 5 stars

prompt service quality products I would recommend this site to anyone and everyone

Ni hao from Wisconsin. I have always loved your products. I am a self taught woodworker who thinks your products have an amazing quality and fit every need that I was expecting. I would love to get more products but I do so when the budget allows. Hope to get more in the future.Zaijin

27 October 2026
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Reply from banggood

Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!

Rated 1 out of 5 stars

Update: They total ignore a return request.

They total ignore a return request.

They responded to this review with standard corporate double talk and a vip email address.

I have sent an email to it, we'll see what, if any, results.

13 October 2026
Unprompted review
banggood logo

Reply from banggood

Dear Customer,

Thanks for your comment.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at vipservice@banggood.com

Best regards,
Banggood Team

Rated 1 out of 5 stars

Bang rubbish nothing more to say

28 November 2025
Unprompted review
banggood logo

Reply from banggood

Dear Customer,

Thanks for your comment.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at vipservice@banggood.com

Best regards,
Banggood Team

Rated 5 out of 5 stars

Quick delivery

Good quality, Thanks

3 November 2026
banggood logo

Reply from banggood

Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!

Rated 2 out of 5 stars

Incomplete package

I battery short when product received. Reported to Banggood but no response. Very poor customer service.

3 November 2026
banggood logo

Reply from banggood

Dear Customer,

Thanks for your comment.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at vipservice@banggood.com

Best regards,
Banggood Team

Rated 5 out of 5 stars

Excellent service

It was delivered quickly, in perfect condition. The price was great value.

3 November 2026
banggood logo

Reply from banggood

Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!

Rated 1 out of 5 stars

Did not receive a transmitter

Did not receive a transmitter

3 November 2026
banggood logo

Reply from banggood

Dear Customer,

Thanks for your comment.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at vipservice@banggood.com

Best regards,
Banggood Team

Rated 4 out of 5 stars

I had a good experience with Banggood

I had a good experience with Banggood. The product was surprisingly good and very well made. I would buy from them again. I gave them 4 stars instead of 5 because communication is so slow because of the time difference. I had an issue that I caused by changing my order after it was accepted and they handled it very well. Refunded my money instantly and efficiently handled the new order. Shipping was so fast- 3 days! I just think that a company that sells in the US should have US Customer Service Hours - so you don't get email responses at 3AM.

3 November 2026
banggood logo

Reply from banggood

Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!

Rated 5 out of 5 stars

Good price

Good price , fast delivery

27 October 2026
banggood logo

Reply from banggood

Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!

Rated 5 out of 5 stars

Fast delivery

3 November 2026
banggood logo

Reply from banggood

Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!

Rated 1 out of 5 stars

The two baofeng radios came in a sealed…

The two baofeng radios came in a sealed package with only one antenna. I tried to file a dispute, filled all the required details, but the app would not let me submit it . No error message, just did not do it.

3 November 2026
banggood logo

Reply from banggood

Dear customer,

Thank you for taking the time to leave your comment.
We will do our best to ensure that the products shipped to our customers are in their best conditions.
We take the security of your personal information very seriously.  If your product turns out to be broken or defective, you could contact us at vipservice@banggood.com

Best regards,
Banggood Team

Rated 2 out of 5 stars

I received the spare part after 2…

I received the spare part after 2 months. This was not a problem since I understand that it was not available from the factory. The problem is that I received the spare part broken.

3 November 2026
banggood logo

Reply from banggood

Dear customer,

Thank you for taking the time to leave your comment.

According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211

We take the security of your personal information very seriously, you could contact us at vipservice@banggood.com

Best regards,

Banggood Team

Rated 5 out of 5 stars

Was really fast.

Was really fast.
I got what was in description and on pictures.
Small cons: the final price was a little bit higher compared the price on first screen...

27 October 2026
banggood logo

Reply from banggood

Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!

Rated 5 out of 5 stars

Always a brilliant company to deal with…

Always a brilliant company to deal with high quality products and fast delivery.. Highly recommended.

27 October 2026
banggood logo

Reply from banggood

Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!

Rated 1 out of 5 stars

Scam site

I have placed an order 3 weeks ago and apparently the items I have ordered are out of stock yer on website shows as available. Tried to get refunded and no chance. They send me an email with 2 options: one to wait until products are back in stock, second to get a refund by pressing an included option available for 72 hours. That option never worked. Tried several times, impossible, forwarded me to chat with a bot. Scam site.

27 October 2026
banggood logo

Reply from banggood

Dear Customer,

Thanks for your comment.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at vipservice@banggood.com

Best regards,
Banggood Team

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