Made-in-China.com Reviews 

Pleasantly surprised by the whole experience from dealing with the manufacturer threw to shipping and delivery everything was made simple and clear communications was rather refreshing all in all highly recommended ii

The agent , yangyang, helps you alot through all the process. She is the most kind people. Especially because i am new in this kind of process

Wheels look fantastic. Only dislike was shipping took an extra 60 days from what I was told.

Global Trade Review – Non‑Delivery Case (Complaint CN202601200929508054)
Platform: Made‑in‑China.com
Case type: Payment completed – no delivery
Year: 2025
Product: Enduro 300cc CP300CY‑6 motorcycle

1. Payment completed
Made‑in‑China.com confirmed:
– “buyer has fully paid”
– all three transfers were made to the same account (bank‑verified)
– supplier confirmed receipt of full payment

2. No delivery
Platform statement:
– “no valid shipping voucher”
Case classification:
– “payment received without delivery”

3. Supplier submitted unrelated documents
The submitted document had:
– a different recipient
– a different phone number
– a different address
– a different country
Mismatch confirmed on 29 May 2026.

4. Supplier missed all deadlines
Platform required shipment proof or refund by 29 May 2026.
Supplier did not comply.

5. Final platform determination
Made‑in‑China.com recorded:
– “buyer fully paid”
– “supplier has no valid shipping voucher”
– “determined as receipt of payment without delivery”

6. No resolution after one year
Despite full documentation, bank confirmations, and 40+ official messages, the case remains unresolved.

Purpose:
To raise awareness, support transparency, and encourage consistent enforcement of platform rules.
If the case is resolved, I will update this review.

Good transaction,,, good communication with the personel involved.. and fast delivery... Thank you.

Hi . I've been dealing with Bella. She has made everything so simple and she is so helpfull . The delivery time is great , and the order is sllways correct .

The Rings and medals that were made are exceptional, great craftsmanship. Deliverd quickly. The employee assisting me was always available and answered all my questions, no matter the time.

The customer service I have experienced with customer service rep, Shirley.
She took time and effort to assist me, guide me in the right direction with looking for right material, items, products and purchase orders and also followed up with order, logistics and information for shipment for my order.

Easy to navigate, to explore, to understand, many valuable suppliers and very trustable

Great customer service and good quality of products

Dean Douglas
seeking a one-off Sample 96ounce solid bronze casket SOVEREIGN so far has been assisted to obtain quotes how ever some company's are just replying to my email without any content,,no quote and no information in their sent emails..HIGHLY FRUSTRATING AND DISTURBING .Still working with you Thank you Dean 25June

2026

The 200 "Captain Hats" I ordered arrived today in 2 large boxes. Inside they are individually packaged in plastic bags. They are exactly what I ordered...and got here in about half the time I anticipated.
So...now you get my 5 star rating!
Thanks,
Captain Rob
The William Ramsey Tour Boat
Sudbury, Ontario, Canada

Great quality, pricing and costumer service!

Smooth transaction, arrived timely! Thanks so much.

Easy to use and wide range of products. Customer engagement is great thanks for a great platform.

Hab bei Yongkang Liuyu Industry and Trade Co.,Ltd bestellt. Bezahlte Waren fehlen und falsche wurde geschickt. Keiner reagiert dort darauf!

I find the site very straight forward to deal with accurate ETA's and no hidden costs

I wish there were fewer than 1 star to give this review.
From the start, we had tried to communicate what was required for our new custom body and neck order. It was difficult for the team at Afanti to understand the needs.
On the website the MOQ of 6 varied from the reality. When I asked for prototyping, I was met with minimum of 10 pieces and that the parts would take 2-3 months as they were not standard.

From the start of communication at the beginning of November 2025 the delivery did not occur until June 2026. 6 months later. 2-3 times longer than stated.

The product that arrived was not fit for purpose and it was clear that they paid little attention to the detail provided - 3D CAD and full drawings. Even though I ordered 10 necks to suit, the necks arrived with 57mm heels as per the order, the neck pockets on the bodies all 56mm. The tremolo cavities do not even allow the block to get into the body as they have a strange ledge that blocks the path midway.

The finishes were completely sub-standard with runs in the paint and sanding that is not uniform creating irregular lines and divots - 10 guitar bodies and not one sand and paint finish that could be on sold.

I have asked how we proceed to rectification several times and am yet to get a response on the defective parts, being told initially that they will give me an extra body on the next order for free and will check quality next time before shipment? Totally ignoring the 10 that are unusable and paid for.

I am left in a situation of paying for rectification to the necks to make them usable, in limbo as to if the company will honour its commitment to providing me with the product I have paid for and customer orders that remain unfulfilled due to the poor quality of the workmanship provided by Afanti.

Very disappointing experience.

I would highly discourage any of the manufacturers and builders thinking of using this company.

It’s quite difficult to find the right seller, because many of them don’t reply, or they only answer some of the questions. You always have to tell them to read the message carefully and answer every question. Unfortunately, most sellers don’t write much on their own, but of course there are exceptions — I also managed to find one who communicates well.

For anyone who has never ordered from China to Europe before, the whole process can be challenging. It’s not enough to find the right seller and the right product — after that, you still have to deal with the customs agency, which can be complicated. I ordered a sample piece, and although it was a bit difficult at first because I didn’t know the process, I eventually managed to get it done. Thank you.