I’m really happy with Spriggy. I get instant notifications whenever my daughter spends, which gives me peace of mind. It’s much safer for young people than carrying cash, and I can easily stay on top... See more
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Review summary
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What people talk about most
Reviews shaping this summary
So handy to send my daughter out with her Spriggy card instead of needing to find cash. Helps too with getting her to help out more - being able to add photos to her savings goals is great for little... See more
Company replied
Both of my kids are spriggy motivated! We started off with the 1/2 method (half to savings, half to spendings) now they’re 25% spendings and 75% savings as they love watching their balance grow.... See more
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My kids and I love this card. Importantly, I once had my purse with the cards stolen. The thief tried to use the cards to buy alcohol which was blocked by Spriggy which assisted in police tracking the... See more
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Company details
- #5 of 11 best companies in Payment Service
- #16 of 19 best companies in Financial Consultant
About Spriggy
Written by the company
Spriggy is a prepaid card and mobile app for 6-17 year olds that helps young people learn to manage their money through practical real world experience.
The Spriggy app allows parents to easily transfer money to their children and helps teach them the concepts of earning, saving, and responsible spending. Parents can feel confident with visibility of transactions in the app and the ability to lock the card at any time. Young people can use their prepaid card to make purchases online or in-store – anywhere that Visa is accepted.
Spriggy
Written by the company
- Pocket Money Made SImple
- ☑ No searching for cash ☑ Auto pocket money payments ☑ Track spending ☑ Teach saving not debt ☑ Lock card at any time
Try out Spriggy free for 30 days.
No risk free trial for you and your family.
Our free 30-day trial allows you and your family to experience all the benefits of Spriggy at no cost. At the end of your trial, if you are happy, your membership fees are billed - by the parent, not the child.
Contact info
Australia
- hello@spriggy.com.au
- spriggy.com.au
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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They keeping locking my kids cads…
They keeping locking my kids cads randomly. The last time my son went out with his mates they went to Hungry Jacks to buy dinner, and he had to sit and watch his friends enjoy their food because Spriggy had randomly locked the card despite have over $100 in it. He called me and I tried to unlock it for him and the app just said to contact Spriggy, and being a weekend there was no support. They have done this a number of times to all three of my kids. Denying access to there money. I will not be using them again and advising others to avoid them.
26 June 2026
Unprompted review
Reply from Spriggy
We're really sorry to hear about your experience. We understand how frustrating and disappointing it would be for your children to be unable to access their money when they're out.
We'd like the opportunity to investigate what happened with the cards. Please reach out to our support team via the in-app chat or email us at support@spriggy.com.au so we can look into this further.
Thank you for bringing this to our attention.
Good way to learn how to deal with money.
It's so easy, maybe too easy. A good way for kids to learn how to deal with money. They start to understand how we get money (through work) and how to use it.
21 June 2026
Unprompted review
Reply from Spriggy
Thanks so much for the lovely review! We're so glad to hear Spriggy is helping your kids make those important connections between earning, saving and spending. And if it's too easy, we'll happily take that as a compliment!
Could improve
It keeps asking my me to do the authentication process everytime I need to use it (which is basically everyday). Also bothers me the time it takes to top up if you are not the primary parent. Other than that, all good.
16 June 2026
Unprompted review
Reply from Spriggy
Hi Luna, thank you for your feedback and for sharing your experience. We're sorry to hear about the repeated authentication prompts and delayed top-up.
We're glad to hear everything else has been going well, and we appreciate you taking the time to leave a review.
We'd be happy to take a closer look and provide more information regarding the login process and faster top-up alternatives. Please just reach out via your in-app chat.
Great for kids
Great app, easy to link to bank account and transparency. Highly recommend for kids to set chores for money to teach them the real value of money.
12 June 2026
Unprompted review
Reply from Spriggy
Thank you for your wonderful review! We're delighted to hear you're finding Spriggy easy to use and that the transparency and chore features are helping teach your kids the value of earning and managing money. Building healthy money habits from a young age is exactly what we aim to support. We really appreciate your recommendation and thank you for being part of the Spriggy community!
I am writing to express my deep…
I am writing to express my deep dissatisfaction with the service provided by Spriggy.
Based on my experience, I believe the service has not met the standards that were advertised. I found the service to be misleading and frustrating to use. Funds were deducted from my bank account, yet there were significant delays before the money became available in my son's account.
My son used Spriggy for approximately one year but eventually stopped using the service due to repeated issues with funds taking seven to eight days to clear. This caused considerable inconvenience and resulted in a loss of confidence in the platform.
Throughout our experience, we were frequently encouraged to "top up" the account, yet the delays in accessing those funds made the service ineffective for its intended purpose. In addition, I found customer support difficult to deal with and felt that our concerns were not adequately addressed. Communication was poor, and obtaining clear answers was extremely challenging.
As a consumer, I feel misled by the service that was provided and disappointed by the lack of responsiveness when issues were raised. Based on my experience, I would not recommend Spriggy to others.
I request that this complaint be formally reviewed and that a response be provided addressing the concerns outlined above.
Yours sincerely,
SamMekheal
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Reply from Spriggy
3 days ago
Thank you for taking the time to share your experience. We're sorry to hear that Spriggy did not meet your expectations.
When topping up via bank transfer, funds can take up to 5 business days to clear due to standard banking processing times. For families who need funds available more quickly, we also offer debit card top-ups, which typically settle almost instantly.
We understand how frustrating delays can be when your child is expecting access to their money, and we're sorry for the inconvenience this caused your family. Having reviewed your membership, we can see that our team did reach out to you and is in the process of working through this with you.
We appreciate your feedback, as it helps us continue improving both our product and the support we provide to families.
Trustpilot reviews
12 June 2026
Unprompted review
Reply from Spriggy
Thank you for sharing your feedback. We're sorry to hear about your experience and understand your concerns. Our team is currently reviewing this matter and working with you directly to investigate what occurred. We appreciate your patience while we complete this process and will continue to assist through the appropriate support channels.
Reply from Spriggy
Thank you for your kind words! We are happy to hear that you are satisfied with Spriggy.
Excellent customer service when I…
Excellent customer service when I locked myself out of the account
5 June 2026
Unprompted review
Reply from Spriggy
Hi Ang, thank you so much for the lovely feedback! We love to hear that our support team were able to sort this out for you.
Great start for teenagers
Great start for teenagers to have a way of independence with money but for parents to be able to control and watch how they spend. Highly recommend
9 June 2026
Unprompted review
Reply from Spriggy
Thank you for your wonderful review! We're so pleased to hear that Spriggy is helping your teenager build independence and confidence with money, while giving you visibility and control along the way. Helping families develop healthy money habits is exactly what we aim for. Thanks for your recommendation!
My kids love it
The kids love seeing how their money increases when they do jobs as well as the responsibility of having a credit card, to buy what they want.
8 June 2026
Unprompted review
Reply from Spriggy
Thank you for the wonderful feedback! We're delighted to hear your kids enjoy watching their savings grow through completing jobs and learning the responsibility that comes with managing their own money. It's great to know Spriggy is helping them build confidence and valuable money skills along the way.
Great for kids to earn money and get…
Great for kids to earn money and get paid
1 June 2026
Unprompted review
Reply from Spriggy
Thank you for your review! We're so pleased to hear that Spriggy is helping your kids earn and manage their money. Helping families build positive money habits is exactly what we're all about.
Amazing and fun
1 June 2026
Unprompted review
Reply from Spriggy
Felix, thank you so much for the lovely feedback! We love to hear that the Spriggy app and card is amazing and fund to use.
Reply from Spriggy
Thank you for your lovely feedback, Hayley! We love to hear that you were getting the help you needed to fix your issue and we will pass this on to Simon.
Reply from Spriggy
Thanks so much for your kind review! We’re so glad to hear you’re finding Spriggy easy, convenient and safe to use for your family. We really appreciate your support!
Great app for teaching kids how to save…
Great app for teaching kids how to save their pocket money!
24 May 2026
Unprompted review
Reply from Spriggy
Thank you so much for the lovely feedback, Jana! We love to hear that the Spriggy app is helping you to teach your kids important money management skills.
She loves having the freedom of her own…
She loves having the freedom of her own card and finances and I find it an easy way to give her money to go towards her independence and well being. Having money is new to her but so far so good! Some banks won’t give them a card until they’re 14! We wanted her to be able to use it at high school next year! She’s 12 in 2 months.
21 May 2026
Unprompted review
Reply from Spriggy
Thanks so much for sharing this, Michelle! We love hearing that your daughter is enjoying the independence of having her own card and learning about money along the way. It sounds like she’s getting a great head start before high school, exciting times ahead! Wishing her all the best on her money journey.
The worst service provider I’ve dealt with.
The worst service provider I’ve dealt with.
Definitely don’t use Spriggy Mobile the app doesn’t give you the correct information on your child data and phone usage leading you to think they’re using websites that they shouldn’t when they’re actually not and Spriggy know about this. When contacting Spriggy, they say that they know about the issues but it never gets resolved, also having problems with payments as it doesn’t process on time and then causes problems with the SIM card or messaging and data usage.
20 May 2026
Unprompted review
Reply from Spriggy
We’re sorry to read this and can understand why this experience would leave you feeling so disappointed. Feeling unsure about your child’s usage information, along with issues affecting payments and connectivity, would be incredibly frustrating for any parent.
We never want families feeling unsupported or losing confidence in the service, and we genuinely appreciate you taking the time to share this feedback. It’s important for us to hear where things aren’t meeting expectations so we can continue improving the experience.
If you haven't already, please reach out to us at support@spriggy.com.au so we can pass you onto the right person that can support your future experience with this product.
Great for kids
Great for kids - I have been using this app with cards for my two kids for years and it is a perfect solution for paying pocket money and also so they have money in a pinch (ie catching a taxi home).
19 May 2026
Unprompted review
Reply from Spriggy
Hi Anna, thanks so much for your lovely feedback! 💜 We’re so happy to hear Spriggy has been such a helpful solution for managing pocket money and giving your kids extra independence when they need it. It’s wonderful to know your family has been enjoying Spriggy for years!
Reply from Spriggy
Thanks so much for the lovely feedback, Liz! We’re thrilled to hear the Spriggy app and card is easy to use and that you and your kids are enjoying this experience. 💜
Reply from Spriggy
That's really great to hear Isaac, appreciate you taking the time to let us know!
Great for the kids to learn…
Great for the kids to learn responsibility and the value of earning a wage/ rewards. Great for parents to keep an eye on spending too!
15 May 2026
Unprompted review
Reply from Spriggy
Thanks for the lovely review! We’re so glad Spriggy is helping your kids learn responsibility and the value of earning and managing money, while also giving parents visibility and peace of mind
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