Do NOT try their free trial, if you don’t want to pay 500$ afterwards. I wanted to try this out and unsubscribe before my free trial ends and there were no options to do so. I tried on the app and on... See more
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Like other reviews, there was no way to cancel. I am very experienced with 'free trials' and am used to jumping through hoops to cancel them but I genuinely dont think it is possible to cancel thi... See more
I am very experienced with "free trials" and know how to manage them, but skywork takes deception to a whole new level. I signed up using Google Pay, only to find absolutely NO subscription record i... See more
it used to work well specially around creating presentation but not with their point structure, they dont even create presentation, just a simple task consumes all the point with no slide actually get... See more
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Do NOT try their free trial
Do NOT try their free trial, if you don’t want to pay 500$ afterwards. I wanted to try this out and unsubscribe before my free trial ends and there were no options to do so. I tried on the app and on the website but there just was no way or it was so well hidden intentional that no one can find it. I contacted them and they gave a guide but it was useless and then my bank got charged 500$. Only after it happened it was possible to unsubscribe but it’s too late. I was forced to pay for a year subscription. It’s insane and I am currently requesting a refund. I hope the support will react!
After researching Skywork AI
After researching Skywork AI, it is clear this platform exhibits all the classic warning signs of a predatory subscription trap designed to lock users into recurring payments. While they lure professionals and creators in with the promise of helpful workspace tools like AI slides, document generation, and video creation, the actual issue lies in their deceptive billing practices. Numerous users report that once you sign up for a free trial or a paid tier, the platform makes it nearly impossible to cancel.
The website lacks any functional unsubscribe button, and even when users sign up through Google Pay or mobile devices, the subscription often does not appear in standard app store subscription managers. This leaves users completely locked into a billing cycle they cannot stop on their own. To make matters worse, Skywork AI support channels are highly unresponsive. Emails requesting cancellation or refunds are routinely ignored, and the automated customer service system provides misleading information, claiming you will not be charged while the system simultaneously processes another payment.
If you have signed up for this service, you should stop trying to negotiate with their support immediately. Since the platform deliberately obscures the cancellation process, trying to resolve it through their help desk is a complete waste of time. Your most effective option is to contact your bank or credit card provider directly. Request a chargeback for any unauthorized charges and instruct them to block any future transaction attempts, which often requires canceling the card and issuing a new one to protect your accounts.
Because these deceptive billing tactics violate consumer protection laws, it is crucial to escalate the issue to public regulatory bodies. If you are affected , You can meet companies like ‘ᴢ ʟᴛᴅ, ᴜᴋ. to help you file an official report with the Federal Trade Commission at ReportFraud dot ftc dot gov. For those in the United Kingdom, report the deceptive business practice to Action Fraud or Citizens Advice, who can escalate the matter to Trading Standards. Reporting to official consumer protection watchdogs ensures regulatory agencies have the documentation needed to investigate, take enforcement action, and penalize merchants who use dark patterns to trap user funds and exploit consumers.
Absolute SCAM & Subscription Trap! AVOID AT ALL COSTS!
I am very experienced with "free trials" and know how to manage them, but skywork takes deception to a whole new level. I signed up using Google Pay, only to find absolutely NO subscription record in my Google account to manage or cancel.
They use illegal dark patterns to maliciously hide the cancellation button. I spent at least 30 minutes frantically searching their site for a way to cancel and found nothing. The exact second I received the massive $500+ charge notification, I contacted their customer support. All I received were cold, automated AI-generated template emails refusing to issue a refund. It is absolutely disgusting.
I am filing a strong complaint against this fraudulent company. I have already called my credit card bank to initiate a Chargeback to recover my stolen money, and I hope I get it back soon. I genuinely curse these unethical scammers and their completely predatory business practices. Go to hell!
Like other reviews - impossible to cancel
Like other reviews, there was no way to cancel. I am very experienced with 'free trials' and am used to jumping through hoops to cancel them but I genuinely dont think it is possible to cancel this trial.
My subscription said it was due to end and the only button was to 'upgrade'. I also sent messages and emails confirming that I did not want to continue my subscription. No reply.
Luckily, I'm with Revolut so was able to block the charge.
Overprised and hidden costs
Overprised and hidden costs they took a whole year cost from me and have been struggling to get a refund and now they have ghosted me. dont recommend this platform at all.
It’s trash
It’s trash. It does not work. Charged me after I canceled my account.
Does anybody find a way to get their…
Does anybody find a way to get their money back . These mfs charged me 1000$ without any notifications
I tried to buy credits
I tried to buy credits, I first bought $110.00 and no credits were applied to my account. Then I tried $34.99 and still I couldn’t get my credits after the payment had been processed. I cannot get any response from this company.
SCAM
SCAM! Subscription trap. There is NO cancellation button on the website, which is illegal under EU law. I have already reported this fraud to Revolut for a chargeback and canceled my card. REFUND MY MONEY IMMEDIATELY.
Please be Careful!
Please be Careful!! They won't refund!!
I accidentally fell into skywork when I had to do a last minute slide show
DON'T!!!
I accidentally (or not?) Chose the yearly plan, and was charged 509$ for a plan I tried using for ten minutes, didn't work and I quit. They will not refund or even cut the charges inspite of asking and explaining my situation (I'm a school teacher I can't afford it!)
I think it's a scam.
ai is terrible at making slides ,once…
ai is terrible at making slides ,once the free subscription ends you are not notified by email or given a heads up that your free trial period is ending ,they straight up charge you ,and then ignore your email,i have raised a dispute with my credit card bank if they do not refund me i am going to consumer court
This is a SCAM, they're thiefs
Just as the Rest of customers here. I can Say Skywork AI is a SCAM, don't use it. Don't even bother to try the fake service, they charge you anyways, they don't refund your money, not even if you're unhappy with the poor AI service. I tried to make a 12 Slide Presentation, and apparently each slide costs More than 1k Credits, so imagine how little your credits last, and how much money you have to put into it.
The worst CUSTOMER SERVICE I ever faced. They are Thiefs.
Beware of Unauthorized Charges and Poor…
Beware of Unauthorized Charges and Poor Customer Service
I have repeatedly asked Skywork AI to cancel my subscription and stop auto-renewal, yet they deducted money from my account without my consent. When I checked their subscription section, there was no active plan to cancel, showing their billing system is flawed or misleading.
Despite my multiple emails, they failed to provide a proper resolution or refund. This feels like a fraudulent practice, and their customer support has been unhelpful and dismissive.
I strongly advise potential customers to be cautious before subscribing to their services. I am forced to report this to consumer protection authorities and will continue to share my experience to warn others
In order to cancel a subscription I was…
In order to cancel a subscription I was told to go to a page under settings, once located I looked for the button to cancel and it did not exist. Once they charged me for the full month, and I went back to the page out of desperation to cancel then it appeared. I did however also email them 4 days before and tell them I want to cancel which they obviously ignored my email. They are another dubious company that tricks people into "free" trials and then charges! Dog Sh&% company!!!
This is a scam
Ignoring my emails and refusing to process an urgent refund
I am extremely disappointed with Skywork AI. I was charged a massive subscription fee of $3,671.59 MXN, and despite my immediate efforts to contact their support team, they are completely ignoring my emails.
I only used this platform a couple of times at the very beginning to create a presentation for my classes, and I have absolutely no use for it anymore. The account has been completely inactive.
I demand an immediate response, the cancellation of my subscription, and a full refund of my money. If this is not resolved within 24 hours, I will proceed to file a formal dispute and chargeback with my bank for misleading practices and lack of customer support.
Answer my emails urgently!
Same as others
Same as others. Do not use. I signed up for a free trail and then got charged nearly £400! No response to customer service. No phone number. The product isn’t great either which is why I cancelled. Do not use
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