Sigma Sports Reviews 

47,516
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,809 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, friendly, and knowledgeable during product consultations. Consumers also appreciate the wide selection of quality items available at very competitive market prices. People frequently note the prompt and efficient shipping process that ensures online orders arrive safely and quickly. However, some reviewers were not happy with postal delivery services, explaining that external carrier delays or local office closures occasionally caused inconveniences. A few consumers also mentioned encountering minor communication challenges or extended waiting periods regarding specific customized orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, competitive pricing, and fast delivery times.... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting how quickly items... See more

Service

Reviewers mention positive feedback about service, highlighting professional and friendly support from... See more

Staff

Customers report overwhelmingly positive experiences with staff, praising their welcoming attitude and... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and great bargains... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly helpful staff, lots of choice for cyclists from bikes, clothing and accessories. Booked a cycle fit following a change of bike, Andrew is always very friendly, helpful and knowledgeable... See more

Rated 5 out of 5 stars

Great service. Good choice of premium apperel that I was looking for. Initial interest ion with in store staff (Oakham) and online chat gave me good guidance on garment sizing. Item I ordered was out... See more

Rated 5 out of 5 stars

Very welcome responses in phone conversations. Appreciated my thank you when I phoned back to say how very satisfied I was when they upgraded my delivery service to Saturday delivery. All sorted... See more

Rated 5 out of 5 stars

This company is baller. I love it. Bought a bike in 2021 and have continued to buy from them since. They've got everything at competitive prices. Aftersales support is magic, before sales support magi... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Running Store

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info


4.8

Excellent

TrustScore 5 out of 5

48K reviews

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4.8

All reviews

(47,516)

3,717 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5star review

5star review, delivery fast and items packaged well, good price and quality items. Highly recommend

2 September 2026
Rated 5 out of 5 stars

Bikefit

A thorough, comprehensive bike fit with Salvatore. Everything was explained well and I found the whole experience very valuable. I wasn't expecting to have to purchase new shoes and inserts so that was a quick adjustment to my spending plans. However given that I have wide, flat feet the new shoes were definitely needed.

20 August 2026
Rated 5 out of 5 stars

Great service from Leon

Great service from Leon when looking to buy a frame and have it built up with my own wheels and groupset. He listened to what I wanted, looked into the options available. He made suggestions to suit my budget and then arranged a bike fit and the build/handover. I would use Sigma sport again.

28 August 2026
Rated 1 out of 5 stars

Dreadful returns process

Dreadful returns process - I understand partially due to 'system changeover' but the inclusion of an invisible check box regarding attaching labels to boxes ( !! ) Chat function - sub optimal ( expect 15 minute process - short-circuit by asking for a 'Human ' but he Human beings involved were charming

31 August 2026

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