Salin Appliance Spares Reviews 

Quick and simple

I placed an order for a replacement Miele built in coffee machine glass and paid AU$218.95 through PayPal. To my surprise they cancelled the order, refunded my PayPal account AU$212.05 claiming it was cancelled because of an error and instructed me to re order it on their website. I immediately asked why they only refunded me AU$212.05 and they responded that they 💯 refunded me the full amount minus the PayPal fee that PayPal charges them to offer such payment method. So I went on the website to see what the deal was and why they cancelled the order, they had put the price of the item I had originally purchased up AU$40! They wanted me to reorder the item for AU$40 more plus absorb the PayPal fee even though they were the ones to cancel the order, it was their fault that the price was wrong and that the order was made in error not mine! This is poor business practice and seems very shady for a business to operate in this manner. I would avoid doing business with this company as they do not have a moral compass clearly.

I ordered a ' genuine' Smeg waveguide cover for my microwave. Salin supplied a dodgy piece of the material that needed to be cut to shape. The material was physically too small and could not be used. They refused to supply a new one unless I returned the faulty item and paid a 20% service fee.
Do not shop with these guys, they do not supply genuine product.

Unfortunately i dont have a good review to leave your company. After ordering a water tank for my hisense fridge as directed with item number i found when it arrived it did not come with the dispenser part. There are no photos of the tank on your website that show this part doesnt come with it. Since then and several emails to your customer support i find myself not being able to use water tank and no response to my emails requesting this part for over a week. Purchased on 1/8 and a month later its too late to return. Not all all impressed with your customer service and will not purchase again from you or recommend unfortunately. Should have read reviews before dealing with salin..

Everything about this supplier was dodgy from the start. No formal intro when you ring them. Pretty much "hello". I paid for the Original Bosch part and express post then looked at reviews online. I was apprehensive after reading a lot of poor reviews. But the part arrived in 2 days. The part did NOT fit my Bosch machine. The website clearly shows it is for my specific model but it is NOT. I raised a dispute with photo proof via their online webpage. Four days later still nothing from Salin. I rang again. Ali had no knowledge of my dispute and so I had to explain the problem again. He said that I have to post the item back at my expense and there is a 20% handling charge too. This is stated in their "Returns Policy".
Well that just makes a return uneconomical. Won't deal with Salin again.

Very polite and knowledgeable gentlemen and service with good prices and even open on Saturday!Also threw in a ripe tasty fruit as I was there at the right time. 😄

Excellent customer service! Absolute pleasure to deal with. Part in stock and well priced

Great customer service. I rang and the package was there when I got there so I didn’t have to wait. One of the few places that had the part that I needed. Highly recommend.

The best customer service

Order processed is quick.

Dropped by on Saturday for a lint filter, waited around 10 minutes and paid less than if I’d ordered with shipping. No complaints!

Good stuff and great product and everything good quality parts

Very good staff. Recommend everyone.

Very helpful and has pretty much all spare parts for your home electronics highly recommended.

Very friendly, always helpful, well stocked with parts for all make and models of appliances... I am an appliances technician, I have been using Ali's parts services for many years, he's really good at what he does, highly recommended, very cheap and reliable parts .

It was a great experience and awesome service and diversity with the product as well.

Salin was really supportive in assisting me finding the correct parts to restore my fridges mechanical issue. Overall communication was on point and the staff was very much helpful