Safe Financial Reviews 

4,845
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally friendly, kind, and always willing to help with any questions. Many people feel welcomed and supported, noting that the team treats everyone with great professionalism and genuine care during every interaction. Consumers are also very impressed by the quick response times and the straightforward application process. Reviewers emphasize that getting financial assistance is simple, transparent, and completed without any unnecessary delays or complications. Individuals looking for reliable service find the overall user experience to be smooth and extremely satisfying from start to finish.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast response times, professional courtesy,... See more

Staff

Customers consistently note positive experiences with staff, describing team members as kind, friendly, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that staff are very friendly,... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, quick, and straightforward application... See more

Response time

Reviewers highlight positive aspects of response time, reporting fast communication and no delays throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service while checking on the status of my application. Safe only approved my loan to what I could afford to repay back which was good. Didnt put me under financial pressure. Fast easy applicat... See more

Company replied

Rated 5 out of 5 stars

The experience was great, just needed money for fuel to travel, apply online and received a call from Ashley,She was awesome and helpful too,she helped me get approved.would recommend safe finance to... See more

Company replied

Rated 5 out of 5 stars

First time using safe and waiting outcomes. Easy apply steps and time save. One thing I'm concern once applied nothing shows on my account so doesn't know application is processing or missing.

Company replied

Rated 5 out of 5 stars

I love the staff, they were/are very helpful. Helping to fill in forms, answering questions relating to your loan. How much you will be paying back. I am happy to nominate others who are genuine wanti... See more

Company replied


Company details

  1. #2 of 11 best companies in Loan Agency
  2. #2 of 18 best companies in Financial Consultant
  3. #2 of 33 best companies in Non-Bank Financial Service

About Safe Financial

Written by the company

Cash loans for the everyday needs of Aussies

Safe Financial is 100% Australian-owned and operated. For more than 20 years, we've helped thousands of Aussies to do more.

We offer a range of short-term loan solutions, including cash loans from $500 to $5,000, car loans up to $7,000, and business loans up to $10,000.

Applying is easy!

Click the Apply Now button below, complete your application (it only takes a few minutes), and hit submit. Then, we'll be back in touch with a decision, quick smart!

Apply Now

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,845)

267 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am really pleased that Safe Financial…

I am really pleased that Safe Financial approved my loan. The process was smooth and easy. The team at Safe Financial took hassle out my loan application process.

2 September 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

We greatly appreciate your feedback. It’s rewarding to hear that you found the entire process easy to navigate and felt well supported by our team along the way. Thank you for choosing Safe Financial. ❤️

Rated 5 out of 5 stars

Loan application outcome

Great services

1 September 2026
Safe Financial logo

Reply from Safe Financial

We’re pleased to know you were happy with the service you received Sally. Thank you for taking the time to recognise our team and share your feedback. ❤️

Rated 5 out of 5 stars

Fast approval

Fast approval , good staffs, ! Very very Good in general!
Thanks for looking after me

1 September 2026
Safe Financial logo

Reply from Safe Financial

A wonderful compliment for our staff Trong — thank you! We’re proud of the care our team puts into supporting our customers, and it’s great to know that stood out during your experience. ❤️

Rated 5 out of 5 stars

Safe are amazing and so helpful and easy to talk to

Safe are amazing! I am a loyal customer because they are great to talk to and tell you what you need to do to make things work and the whole process is quick and comfortable. Everybody I spoke with either be email or phone was so nice and explained everything to me. Now I am able to be with my Son on a last minute trip interstate because they helped me. Thank you Safe.

28 August 2026
Safe Financial logo

Reply from Safe Financial

Thank you for such a thoughtful review, Ronni. Your continued trust in Safe Financial means a great deal to us. We’re especially pleased to hear that our team made you feel comfortable, listened to and well informed throughout the process. Knowing the outcome meant you were able to make that last-minute trip to be with your son makes your feedback even more special. We sincerely appreciate your kind words ❤️

Rated 4 out of 5 stars

Easy and professional

27 August 2026
Safe Financial logo

Reply from Safe Financial

Thank you for the great feedback! We’re so pleased you found the experience easy and professional. We really appreciate your support! ❤️

Rated 5 out of 5 stars

Amazing team

Amazing team, quick turnaround, timely communication. Highly recommended!

27 August 2026
Safe Financial logo

Reply from Safe Financial

Thank you so much for the fantastic review Anastassia! We’re thrilled to hear you enjoyed the quick turnaround and timely communication from our team. We really appreciate the recommendation! ❤️

Rated 5 out of 5 stars

Very helpful

Good conumer service

19 August 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your positive feedback Troy. We’re proud of the care our team puts into each customer interaction, and it’s rewarding to see that reflected in your experience. ❤️

Rated 5 out of 5 stars
Safe Financial logo

Reply from Safe Financial

Thanks Andrew, we really appreciate you taking the time to leave such positive feedback. A smooth customer experience is always our aim, and your 5-star rating is greatly appreciated. ❤️

Rated 5 out of 5 stars

The experience was great

The experience was great, just needed money for fuel to travel, apply online and received a call from Ashley,She was awesome and helpful too,she helped me get approved.would recommend safe finance to my friends and family.And if I ever needed a loan I'll go back to them... Thankyou Ash and the team from Safe finance.

25 August 2026
Safe Financial logo

Reply from Safe Financial

WOW Thank you Cyril for sharing your experience and for the wonderful feedback about Ashley. We’re delighted to hear she was helpful and supportive throughout the process, and we’ll make sure your kind words are passed on to her. Your recommendation to friends and family is a wonderful compliment to Ashley and the entire Safe Financial team ❤️

Rated 5 out of 5 stars

Real good service

Real good service

25 August 2026
Safe Financial logo

Reply from Safe Financial

Thanks for taking the time to leave us a 5 star review Christopher! It’s great to know we delivered the level of service you were looking for ❤️

Rated 5 out of 5 stars

Nice service

Nice service

18 August 2026
Safe Financial logo

Reply from Safe Financial

Thank you Terry for the 5 stars! We’re glad you enjoyed your experience with Safe Financial and appreciate you taking a moment to let us know. ❤️

Rated 5 out of 5 stars

Excellent service with fast response…

Excellent service with fast response and professional courtesy extended throughout the process. Second time I’ve used them and thoroughly recommend.

24 August 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

Thank you for your excellent feedback. It’s particularly rewarding to know that your second experience with Safe Financial has again been a positive one. We sincerely appreciate your continued trust and your recommendation. ❤️

Rated 5 out of 5 stars

The whole process from start to finish…

The whole process from start to finish is very easy and staff are very helpful been getting loans for sometime now

11 August 2026
Safe Financial logo

Reply from Safe Financial

Thank you for taking the time to share your experience. Having long-standing customers who continue to value the service provided by our team is something we never take for granted. We sincerely appreciate your trust and support. ❤️

Rated 5 out of 5 stars

The Safe Financial team are Amazing

The Safe Financial team are consistently kind, friendly and professional.
Always supporting their clients and their financial needs.
Thank you, Team
Best wishes
Fiona

13 August 2026
Unprompted review
Safe Financial logo

Reply from Safe Financial

Wow Fiona, thank you for taking the time to recognise our team. Feedback like this is incredibly valuable to us, and it’s wonderful to know the team gave you such a positive experience. We sincerely appreciate your kind words and the confidence you have placed in Safe Financial. ❤️

Rated 5 out of 5 stars

Excellent

Great customer service the best

4 August 2026
Safe Financial logo

Reply from Safe Financial

Thanks for the amazing feedback! We’ll make sure the team knows they’ve been called the best! ❤️

Rated 5 out of 5 stars

Professional and quick service staff…

Professional and quick service staff were polite.

31 July 2026
Safe Financial logo

Reply from Safe Financial

Thank you for your wonderful feedback. We’re so pleased our team made a positive impression. We really appreciate you taking the time to share your experience. ❤️

Rated 5 out of 5 stars

Great service

Great service

7 August 2026
Safe Financial logo

Reply from Safe Financial

Thank you so much for your kind words! We’re delighted you had a great experience with our team and really appreciate your support. ❤️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look