Fair Go Finance Reviews 

4,715
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 860 reviews, reviewers overwhelmingly had a great experience with this company. Many people consistently mention that the online application process is extremely smooth, straightforward, and remarkably fast, allowing customers to easily secure financial assistance without facing unnecessary stress or long waiting periods. Consumers also deeply appreciate the exceptionally helpful and professional team, frequently describing the customer service as empathetic, polite, and reliable when answering questions and guiding them through different options. Some reviewers were not happy with unexpected financial charges, occasional technical issues encountered during the digital application steps, or slower response times and delays than what was originally anticipated.

What people talk about most

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the fast, professional,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a fast, simple, and... See more

Response time

Clients share positive opinions on response time, highlighting prompt communication and quick turnarounds on... See more

Customer service

Consumers find customer service to be positive and consistent. Reviewers report that communication is prompt... See more

Staff

Customers report deeply positive experiences with staff, highlighting efficient and informative team members.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fastest loan approval in the land, even with average credit score. Always easy to deal with and super quick at the niggly expenditure review follow ups so your not left hanging too long. Once approv... See more

Company replied

Rated 5 out of 5 stars

With so many different loans I applied for during my times of struggle financially, Fair Go Finance were the only ones that gave me a chance despite my bad credits. I really do appreciate it because... See more

Company replied

Rated 5 out of 5 stars

I have taken the opportunity with fairgo finance to assist me with a small loan previously a few years back, they were not judgemental and very helpful. I did not get pushed into anything I could n... See more

Company replied

Rated 5 out of 5 stars

Well I have been with fair go finance for a very long time and I had no problems with them I am very overwhelmed how they treat customers with total respect and help me in every way I’m so pleased... See more

Company replied


Company details

  1. #3 of 34 best companies in Non-Bank Financial Service
  2. #3 of 19 best companies in Financial Consultant

About Fair Go Finance

Written by the company

Fair Go Finance

Flexible Personal Finance

At Fair Go Finance we provide personal loans from $500 to $10,000, Australia-wide. With personalised loan rates, flexible terms and loyalty rewards, our loans are designed to help our customers move forward with a brighter financial future.


Our loans are:
QUICK - Apply entirely online.
PERSONALISED - Custom rates. Lower costs.
RESPONSIBLE - We’ve got your best interests at heart.


All personal loan applications are subject to approval and will be assessed separately by reference to the applicant’s individual circumstances.


© Fair Go Finance Pty Ltd
ACN 134 369 574 | ACL 387995

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(4,715)

808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GREAT experience

GREAT experience, easy to top up loans. Very happy with the team Debbie from the Brisbane team is fabulous

3 September 2026
Rated 5 out of 5 stars

Honest company

They were really good they gave me a really chance to apply and I'm gratefull would highly recommend them if your in need

4 September 2026
Fair Go Finance logo

Reply from Fair Go Finance

Hi Tracey, Thank you for your kind words! We’re so happy we could give you a fair chance and help when you needed it. Your recommendation means a lot to the Fair Go Finance team

Rated 5 out of 5 stars

Fast on the outcome

Fast on the outcome

3 September 2026
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Reply from Fair Go Finance

Hi Colin, So glad we could provide you with a quick outcome! Thanks for choosing Fair Go Finance

Rated 5 out of 5 stars

True Fair go

Ease of application, give a person a "fair" chance. Communication is clear and percise, which is excellent. Assessment is handled quickly and effectively.

4 September 2026
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Reply from Fair Go Finance

Hi Marco, Thank you for such lovely feedback! We’re so pleased you felt you were given a fair chance and found our communication clear and the assessment process quick and efficient. It means a lot to know you had such a positive experience with Fair Go Finance!

Rated 5 out of 5 stars

I give five star because easy to chat…

I give five star because easy to chat with and ask for loan through and helpful

2 September 2026
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Reply from Fair Go Finance

Hi Shane, It’s wonderful to hear you found our team easy to chat with, helpful and supportive throughout your loan application.

Rated 5 out of 5 stars

It’s very easy to apply good…

It’s very easy to apply good communication thanks

1 September 2026
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Reply from Fair Go Finance

Hi Sundaram, Thanks for your feedback! We’re pleased you found the application easy and our communication helpful. We appreciate you choosing Fair Go Finance!

Rated 5 out of 5 stars

This is a fast and friendly service…

This is a fast and friendly service that is easy to do online

31 August 2026
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Reply from Fair Go Finance

Hi Cameron, It’s great to hear you found our online process quick and easy, with friendly service along the way. Thanks for choosing Fair Go Finance!

Rated 5 out of 5 stars

Best experience

31 August 2026
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Reply from Fair Go Finance

Hi Lois, We’re delighted you had such a great experience with Fair Go Finance. Thanks for the fantastic feedback!

Rated 5 out of 5 stars

1000percent fg help me a lot about…

1000percent fg help me a lot about financial

31 August 2026
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Reply from Fair Go Finance

Hi Michael, We’re so glad to hear Fair Go Finance has been able to help you when you needed it. Thanks so much for the 1000% support!

Rated 5 out of 5 stars

The application process is easy to use…

The application process is easy to use and keeps you up to date on the progress of your application

28 August 2026
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Reply from Fair Go Finance

Hi Jo, It’s great to hear you found the application process easy to use and appreciated being kept informed along the way. Thanks for choosing Fair Go Finance!

Rated 5 out of 5 stars

Great & Efficient Service

Very fast decisions as a previous customer

28 August 2026
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Reply from Fair Go Finance

Hi Phillip, We’re pleased we could make the process quick and easy for you as a returning customer. Thanks for choosing Fair go Finance again!

Rated 5 out of 5 stars

Their communication was consistently…

Their communication was consistently prompt, respectful, and supportive, making the entire process smooth and stress‑free. It’s clear they value long‑term relationships over quick transactions, and that integrity shows in how they treat their clients.

27 August 2026
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Reply from Fair Go Finance

Hi Rosanna, Thank you for such thoughtful feedback. We’re delighted that our team’s prompt communication and supportive approach helped make your experience smooth and stress free. Building lasting relationships and treating our customers with respect is incredibly important to us, so it’s wonderful to know this came through in your experience with Fair Go Finance.

Rated 5 out of 5 stars

Your company gives me a chance to pay…

Your company gives me a chance to pay off my debts & earn a credit rating! Thank you for helping me time & time again

26 August 2026
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Reply from Fair Go Finance

Hi Renee, We’re so glad Fair Go Finance has been able to support you when you’ve needed it. Thank you for continuing to place your trust in us and for sharing such meaningful feedback!

Rated 5 out of 5 stars

Fast response once you have apply.

Fast response once you have apply.
No waiting line
No hassles
Easy to fill the form and response back

27 August 2026
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Reply from Fair Go Finance

Hi Julius, We’re pleased everything felt hassle free, from completing the application through to receiving a fast response. Thanks for sharing your experience with Fair Go Finance!

Rated 5 out of 5 stars

Easy process

Easy process, I had the money within 2 hours.

27 August 2026
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Reply from Fair Go Finance

Hi Margaret, Great to hear you found the process easy and everything was sorted so quickly. Thanks for choosing Fair Go Finance!

Rated 5 out of 5 stars

Application and Service

Application and Service

27 August 2026
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Reply from Fair Go Finance

Hi Veena, Thanks for your feedback! We’re glad you had a positive experience with both the application and our service.

Rated 5 out of 5 stars

They were quick to respond and they…

They were quick to respond and they gave me a chance even though my credit score is not the best

27 August 2026
Fair Go Finance logo

Reply from Fair Go Finance

Hi Michael, Thanks for sharing your experience! We’re pleased you received a quick response and felt you were given a fair opportunity. We appreciate you choosing Fair Go Finance.

Rated 5 out of 5 stars

Quick and easy

Quick and easy, no messing around.
No hoops to jump through.
Thankyou

25 August 2026
Fair Go Finance logo

Reply from Fair Go Finance

Hi Sylvia, Glad to hear everything was quick, easy and straightforward from start to finish. Thanks for the great feedback!

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