Delivered the right product in good condition though bit late than promised. Satisfied with the service and the product. Suggested app SHOP for status update does not add any value! It shows 'waiting... See more
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See what reviewers are saying
Delivery tracking was confusing. It showed the package as delivered when it had only reached the warehouse, and the final delivery had to be coordinated manually. Since the package weighed nearly... See more
Both delivering and customer service are great. Only drawback is our local post company in Norway because they take over in Norway and replace the original og original internasjonal package number wi... See more
We got our massage chair and it is great! However the shipping took a little longer than promised om the website, which wasn't a problem, but we would have liked to have been informed from Satana. W... See more
Company details
Written by the company
Satana.dk - Webshoppen for hele familien
Contact info
Tømmergade 15, 6830, Nr.Nebel, Denmark
- 25 94 24 84
- kontakt@satana.dk
- satana.dk
4.3
Excellent
43K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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am happy the things i ordered and fast…
am happy the things i ordered and fast delivery
18 August 2026
rask levering,ok produkt
10 August 2026
The quality was fine but it's takes…
The quality was fine but it's takes long before I received but I received today .
9 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Wery poor sandals.poor quality.
10 August 2026
Reply from Satana
Hej Frank
Tak for din anmeldelse. Vi er selvfølgelig kede af at høre, at du ikke er tilfreds med vores slippers.
Det er en af vores mest populære modeller, og vi oplever generelt rigtig god feedback på både komfort og kvalitet. Vi beklager derfor, at de ikke har levet op til dine forventninger.
Med venlig hilsen
Tina / satana
amazing product as mentioned in website
5 August 2026
Reply from Satana
Hej Kay-Robin
Mange tak for din anmeldelse! Det glæder os, at du oplevede hurtig levering, og at produkterne levede op til dine forventninger 😊
Venlig hilsen
Louise
Min oder virker ikke
27 July 2026
Reply from Satana
Hej Melissa
Tak for din anmeldelse.
Vi er kede af, at du har valgt at give os en dårlig anmeldelse, inden vi har haft muligheden for at nå og hjælpe. Vi kan se, at du kontaktede os via chatten i lørdags, og din henvendelse er blevet besvaret her til morgen.
Vi bestræber os altid på at hjælpe vores kunder så hurtigt som muligt og håber, at vi sammen kan finde en løsning på problemet med din ordre.
Med venlig hilsen
Tina / satana
Ok chair for the bucks
15 July 2026
I did not get my purchase.
22 July 2026
Reply from Satana
Hi Sara
Thank you for your review. We’re sorry to hear that you have not received your order yet.
According to the tracking information, your package is still on its way. Please feel free to contact our customer service team, and we will be happy to look into the shipment and provide you with the latest information about the delivery.
Kind regards,
Tina / satana
Quick service good information about…
Quick service good information about the package movement
8 July 2026
Nice products and fast delivery!
20 July 2026
s is my first experience purchasing…
This is my first experience purchasing from your website.
13 July 2026
Good Experienced
6 July 2026
frequent updates
6 July 2026
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