The booking process is straight forward. However, adding another passenger on the inbound leg of the journey was a little complicated. Most importantly, I have noticed a massive price hike over the pa... See more
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See what reviewers are saying
I always love the boat so relaxing with a charming Italian crew. If I had to suggest an improvement it would be about disembarking which could do with more supervision. Many passengers don’t seem to u... See more
Booking our ferry from Kefalonia to Zakynthos was a very smooth experience. The process on the website was clear and easy to follow, even for us as Dutch travelers. Everything was arranged in no time,... See more
Having spent a frustrating two hours trying to book a Balaeria ferry on their useless web site, then driving to the ferry port to try to book direct. Not possible use the internet! I used Netferries e... See more
Company details
Written by the company
NetFerry è un’agenzia di viaggi online (OTA) e un centro prenotazioni specializzato nella comparazione e vendita di biglietti per traghetti. Operativa dal 2005 e con sede a Brindisi, la società svolge il ruolo di intermediario indipendente tra passeggeri, agenzie di viaggio, aziende e un ampio network di compagnie di navigazione nazionali e internazionali, fornendo un servizio strutturato per la mobilità via mare. Attraverso il portale netferry.com, gli utenti possono ricercare, confrontare e prenotare collegamenti marittimi in numerosi contesti geografici. Il sistema integra circa 3.000 rotte, oltre 400 porti e più di 100 compagnie di navigazione in 42 Paesi, con una copertura che comprende, tra gli altri, Italia, Grecia, Croazia, Albania, Spagna, Francia, Malta, Tunisia, Marocco, Algeria, Regno Unito e Irlanda, oltre a destinazioni insulari quali Sardegna, Sicilia, Baleari e altri arcipelaghi. NetFerry non è una compagnia di navigazione e non gestisce direttamente le navi: la sua attività consiste nel mettere a disposizione una piattaforma tecnologica che consente di confrontare orari, tariffe, operatori e soluzioni di sistemazione a bordo, facilitando la scelta della soluzione più idonea alle esigenze di viaggio del cliente. L’azienda pone particolare attenzione alla trasparenza delle informazioni, alla sicurezza dei pagamenti online e alla qualità dell’assistenza clienti, erogata prima e dopo la prenotazione. La missione di NetFerry è contribuire allo sviluppo di una biglietteria marittima online accessibile, affidabile e orientata a un pubblico internazionale, con l’obiettivo di consolidarsi come punto di riferimento globale per la prenotazione di traghetti su internet.
Il tuo viaggio via mare, senza pensieri
Written by the company
- Ci prendiamo cura di ogni passeggero come se fosse un nostro ospite
- In NetFerry ci impegniamo a trattare ogni cliente come noi vorremmo essere trattati: con rispetto, cura e gentilezza. Ascoltiamo le esigenze di chi viaggia, offriamo informazioni chiare e trasparenti e facciamo del nostro meglio per trovare la soluzione più adatta a ogni situazione. Dal primo contatto all’imbarco, il nostro obiettivo è far sentire ogni persona seguita, accolta e mai lasciata sola.
- Da anni aiutiamo i viaggiatori a scegliere il traghetto giusto
- NetFerry nasce per rendere la prenotazione dei traghetti più semplice, chiara e sicura. Mettiamo a disposizione l’esperienza maturata in anni di lavoro nel settore marittimo, unita a una tecnologia affidabile e a un servizio clienti attento. Ci impegniamo a offrire informazioni trasparenti, soluzioni di viaggio aggiornate e supporto concreto quando serve, così che ogni passeggero possa contare su un punto di riferimento unico prima e dopo la prenotazione.
- Siamo al tuo fianco, online e con persone vere pronte ad aiutarti
- Con NetFerry puoi prenotare traghetti in decine di Paesi, ma il nostro modo di lavorare resta sempre lo stesso: metterti al centro. Dietro al sito ci sono persone che ascoltano, rispondono e cercano soluzioni, con cortesia e attenzione. Ci impegniamo a seguirti passo dopo passo, a spiegare con chiarezza condizioni e opzioni disponibili e a trattare ogni richiesta con la stessa serietà con cui vorremmo fosse gestito il nostro viaggio.
La tua prenotazione in buone mani
Trasparenza, pagamenti sicuri e assistenza reale prima e dopo la partenza.
Con NetFerry ti garantiamo che ogni prenotazione viene gestita con la massima attenzione e professionalità. Mostriamo in modo chiaro tariffe, costi e condizioni di viaggio, senza costi nascosti, utilizzando esclusivamente compagnie di navigazione ufficiali e partner selezionati. I pagamenti vengono processati tramite canali sicuri e ci impegniamo a tutelare i tuoi dati personali nel rispetto della normativa vigente.
Se qualcosa cambia – orari modificati, necessità di variazioni o dubbi sull’imbarco – il nostro Servizio Clienti è a disposizione per aiutarti a trovare la soluzione più adeguata nel rispetto delle regole delle compagnie. La nostra garanzia è semplice: trattare il tuo viaggio come se fosse il nostro, con correttezza, chiarezza e impegno concreto a starti accanto dall’acquisto del biglietto fino al momento in cui sali a bordo.
Contact info
Corso Garibaldi 112, 72100, Brindisi, Italy
- 00390831564257
- info@netferry.com
- netferry.com
Scopri le migliori offerte traghetti
4.5
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 week
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replying to my questions in time
22 July 2026
Very easy to Booking the trip
22 July 2026
Confused receipt booked igoumenitsa to…
Confused receipt booked igoumenitsa to Bari bank ahead brindisi on payment.
21 July 2026
Reply from NetFerry.com
Thank you for your booking from Igoumenitsa to Bari. Our system provides a comprehensive overview of all available departures as well as alternative routes to ensure you have the best travel options. Should you require any further assistance or additional information, please do not hesitate to contact us.
Very easy and fast reservation sistem
13 July 2026
Easy booking.
1 July 2026
Always been easy for me
Always been easy for me. The crew and base personal are helpful and friendly.
12 July 2026
Pay pal log in not available
Could not pay with pay pal, log in wasn't available at that moment
11 July 2026
Whorth expirience I could imagene
Dear Sir/Madam,
Regarding the "poor rating" I gave your service on July 11, 2026, you have contacted me via the same email address I had been using for all previous communication. Your claim that you are only an intermediary for a service provided by another company (Anek Lines) does not hold water. I also work in the tourism industry; I stand by my employees and partners and take responsibility for their mistakes whenever a transaction is processed through my company. You notified me of the cancellation of the Venice–Igoumenitsa ferry at 23:45 on June 30—while I was already sleeping—so I only saw the message the next morning, just as I was supposed to be setting off on my journey. I was given a contact number to call after 9:00 AM, but the line was constantly busy, and I was unable to reach anyone. Finally, I managed to speak with an operator named Milena—who was very kind and helpful—and she offered me a transfer from Ancona to Igoumenitsa the following day as a substitute for the trip I had paid for from Venice. I declined this offer because the price for a departure from Ancona is nearly €100 lower than from Venice, not to mention the additional costs incurred for the extra 300 km of travel and the loss of a day of my vacation. Consequently, my planned 10-day holiday was cut short to 8 days. Since I opted for a refund and a new booking from Ancona rather than a ticket exchange, I received a partial refund (not the full amount paid); you retained €20 for administrative costs and €20 for cancellation insurance, even though the cancellation was not my fault. What did I expect? Right from the start, I expected an apology, clear information on what I could do, and a refund for the unprovided transport. I also felt it would have been appropriate for the carrier to offer a discounted or even free ride from the new destination—where my journey and expenses had been extended—to my final stop. Well, now let's see what really matters to you: satisfied customers or just positive online reviews.
Bet regards,
Robert Krkoč
1 July 2026
Reply from NetFerry.com
Dear Customer,
Thank you for your feedback, and we are sorry your holiday started this way. Having to travel to Ancona meant extra kilometres, additional costs and lost time, and we fully understand your frustration.
However, we would like to clarify how the situation was handled. NetFerry is a booking intermediary: the cancellation of the Venice–Igoumenitsa crossing was decided solely by the operating carrier, Anek Lines, for reasons entirely outside our control. It was not the carrier but our own customer service team that immediately contacted you, searched for available options and secured the alternative departure from Ancona, allowing your trip to go ahead. In other words, the part of the process under our responsibility — assisting you and finding a workable solution — was carried out promptly and in full.
As for the additional expenses you incurred, any claim must be addressed to Anek Lines as the operating carrier. That said, we remain at your disposal to help you prepare and submit it. Please write to us at info@netferry.com quoting your booking number.
Kind regards,
The NetFerry Team
Easy booking, but massive price hike
The booking process is straight forward. However, adding another passenger on the inbound leg of the journey was a little complicated. Most importantly, I have noticed a massive price hike over the past 3 years. It’s ok for this year, but I‘will be looking for alternative travel arrangements as of next year.
4 July 2026
The negativo
The negativo: I have a lot of problems to complete the payment of my tickets.
The positive: the excellent and quickly answer to answer and to help me with the procedure to pay.
8 July 2026
Reply from NetFerry.com
Dear Customer,
Thank you for your feedback. We're sorry to hear you experienced difficulties completing your ticket payment, and we appreciate you letting us know. At the same time, we're glad our support team was able to assist you quickly and help you finalize the procedure.
We'll take your comments into account to keep improving the payment process.
Warm regards,
The NetFerry Team
Easy and fast!
7 July 2026
Tried booking online
Tried booking online, but received error message. No indication of where the error was. Checked all inputs to no avail. Spoke with representative, who after asking me for some information, sent me an email, telling me to click on the continue quote button. After doing this and entering our ages. I received four messages saying our ages did not match the previously entered data ( by the Rep. I presume). I then rang again, this guy was not at all helpful, said he could not stay online while I went through my inputs with him. And I could not book another way. I think the software problem is around including a car. Excluding the car work well.
2 July 2026
easy and quick
18 June 2026
Being able to book our trip easily…
Being able to book our trip easily online was great as we want to visit different islands to experience the culture and beauty.
18 June 2026
I found the booking process complicated…
I found the booking process complicated and frustrating.After selecting route and dates it took lots if attempts to find the sailing details,The payment process also force me to change booking from phone to laptop which then without clear explanation involved use of phone to authenticate payment.Also entering phone no the box would not offer France as option.
17 June 2026
Already have a good experience
Already have a good experience. This is my nine time using NetFerry services.
12 June 2026
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