Naked Wines Australia Reviews 

5,710
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 233 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the impressive selection of delicious wines offered at wonderful prices, making it exceptionally easy to discover exciting new favorites and stock up their cellars. Buyers also love supporting independent producers while enjoying remarkably quick shipping, great value, and friendly customer service from helpful staff members. However, some people mentioned encountering frustrating delivery problems, noting that couriers frequently failed to attempt home drop-offs or caused significant logistical delays. Reviewers specifically reported instances where delivery drivers neglected to deliver packages as scheduled, leaving them without their orders.

What people talk about most

Product

Clients share deep appreciation for the fantastic product selection, highlighting the opportunity to sample... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates, affordable... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that shipping is fast,... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the excellent selection of... See more

Value for money

Customers consistently note positive experiences with value for money, frequently highlighting great prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love being able to buy great quality wines at terrific prices without having to leave the comfort of my home. The range is great, with good tasting notes and reviews from others who have purchased t... See more

Company replied

Rated 5 out of 5 stars

Apart from having the choice of the very best of Aussie and New Zealand wines. It is absolutely just most convenient way to but wine. No pushing trolleys around supermarkets, then having to lug it out... See more

Company replied

Rated 5 out of 5 stars

What's not to love ... funding winemakers to create deliciousness and being rewarded with an abundance of choice from the results ... some top level wines are the result and if you're not satisfied th... See more

Company replied

Rated 5 out of 5 stars

I have been a Naked Wines member in AU and the UK for many years. I love the great value and quality, and I feel good supporting smaller winemakers. Ordering, delivery and admin is great and if ther... See more

Company replied


Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 99154887233

  1. Wine Store
  2. also in
  3. Food Products Supplier

Information provided by various external sources

Our customers, called Angels, get better wines for their money by supporting some of Australia’s most talented independent winemakers.

100% Money Back Guarantee

These are the best wines you've ever tasted...

We believe that great wines should be a pleasure, not a privilege. Our customers crowd fund winemakers to make wines so delicious that we will give you your money back if you don't absolutely love them too.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.3

All reviews

(5,710)

227 reviews in the last 12 months

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Rated 5 out of 5 stars

A great selection of wines to suit all…

A great selection of wines to suit all tastes and for any occasion.
We personally love the reds that are available, there are cracking good whites as well and love being able to explore the variety of areas and styles from the comfort of home.
Easy to order and always delivered without a hitch!
We've been on board for around two years and haven't had a wine that we didn't enjoy.

5 November 2026
Unprompted review
Rated 3 out of 5 stars

Tried and tested twice...not for me.

I'm on my second box and honestly dont find the wine that nice. Some may say I have basic tastes...I like my Marlborough Sauv Blanc when its fresh and fruity. I have found the whites to be very Chardonnay tasting. The first batch of whites in the mixed dozen had to have soda mixed to drink them. I also enjoy a good warm full-bodied shiraz usually from SA but the reds have been average at best. It would be good if they could match your taste requirements to what they sell as I would envisage this to be a better outcome.

3 November 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Leonie, we appreciate you taking the time to share your feedback regarding your second delivery. We are sorry to hear that the selection did not align with your personal taste.

We do offer a talented team of Wine Advisors who can curate an order just for you. We also have a no-fuss guarantee.

If you can reach out to our friendly team on 1300 898677 at your convenience, we would love to connect you.

Rated 1 out of 5 stars

I received a case of wine I did not…

I received a case of wine I did not order on 30 October 2026. Upon finding the wine on my doorstep upon returning on on 30 October 2026 I messaged Naked Wines & was advised someone would contact me. I received the same response yesterday & again today. Still no response.

30 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Lance, thank you for taking the time to share your feedback. We can certainly look into this to ensure it is being looked after. Please dm your details or contact our friendly team on 1300 898677.

Rated 5 out of 5 stars

A unique service with great customer focus

A unique service with great customer focus which is quick and responsive delivery.

A great selection of wines and other beverages

31 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Austin, we are glad you enjoyed our attentive customer service, prompt delivery, and the wide variety of beverages we offer. Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

Being able to support independent…

Being able to support independent vineyards from around Australia and New Zealand is great. Sampling some beautiful wines that you wouldn't necessarily find elsewhere. Add to that at competitive prices. Do yourselves a favour and give them a crack.

31 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Stephen, we are glad you enjoyed your experience with our platform and appreciate your support for independent winemakers across Australia and New Zealand. It is wonderful to hear that you are enjoying the unique selection of wines and our competitive pricing. Thank you for recommending us to others.

Rated 5 out of 5 stars

Good wines at competitive prices

Very easy company to deal with , they have excellent wines at good prices and they support start-up wines ventures

31 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Suzanne, we are pleased to hear that you found our ordering process straightforward, appreciated our competitive pricing, and value our commitment to supporting emerging winemakers. Thank you for sharing your positive feedback with us.

Rated 2 out of 5 stars

I bought a couple of tickets for the…

I bought a couple of tickets for the ultimate Fleetwood mac experience and it came with a naked wine voucher. And went I put my name forward it didn't go though, so I put my wife's name forward and it said the code and password been use. So what happens now

30 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Luke, we appreciate you taking the time to share your feedback regarding a promotional voucher. We understand how frustrating it is to encounter technical difficulties when attempting to redeem your offer, especially when the system indicates the code has already been used. We do offer the vouchers as a introductory first time use.

You are most welcome to register with your name and email. If we can assist over the phone, please do not hesitate to reach out to our team on 1300 898677.

Rated 5 out of 5 stars

When only the best will do.

Always fabulous service and equally great wines.
Naked knows what wine run to my palate and often gifts me a really good free bottle to try.

29 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Alan, we are glad you enjoy being part of our Angels. We love finding the perfect bottles for your taste and sharing special treats with our valued members. Thanks for your support.

Rated 5 out of 5 stars

Love the variety of wines and knowing…

Love the variety of wines and knowing my purchases help local small winemakers.

29 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Phil, we are glad you enjoy our selection and appreciate our support for our Independent Winemakers. Thank you.

Rated 5 out of 5 stars

the selection of wines are excellent

the selection of wines are excellent. The ability to set price ranges is very handy. Delivery is prompt. Overall, great value for money.

23 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Martin, we are glad you enjoyed your experience with our diverse wine collection, budget filters, and quick shipping. Thank you for your kind feedback and support.

Rated 5 out of 5 stars

Easy to find and choose wines

I find the ability to search and find wines I like easy and efficient. I have enjoyed the wines I have tried. The contact centre staff are courteous and understanding too.

11 June 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Nick, we are glad you enjoyed your experience with our wine selection and found our search tool helpful. We appreciate your kind words about our polite customer service team. Thank you for your lovely review and support.

Rated 5 out of 5 stars

My experience with naked Wines has been…

My experience with naked Wines has been very positive.

I usually place orders via phone calls rather than online which is always a very satisfactory experience.

I am enjoying wines I would not normally be aware of. Jen Pfeiffer wines in particular are becoming my favourite. Her fortified range is a delight.
Thank you Naked Wines for supporting independent producers.
Bruce.

29 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Bruce, we are glad you enjoyed your experience with our telephone ordering service and appreciate your kind words. It is wonderful to hear that our platform has introduced you to new, delightful varieties from independent winemakers, especially the fortified selections that have become your personal favorites. Thank you for your positive feedback and for supporting these talented Winemakers with us.😇🍷

Rated 4 out of 5 stars

The wines are good

The wines are good, but I can only get them every few months, not once a month.

28 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi there, we are glad you enjoyed our selection. You are most welcome to order when you like, no pressure at all. Thanks for your support of our Independent Winemakers. 😇🍷

Rated 4 out of 5 stars

My dealings with Naked have been…

My dealings with Naked have been positive. Delivery times have shortened, selection of wines and quality is good, and follow up on deliveries is a positive.
My gripe is the carton size. I am 83 and lifting cartons of 15 is stretching the friendship. Cartons of 12 are manageable.

28 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Patrick, we are glad you enjoyed your experience with our swift delivery times and the quality of our wine selection. We do offer cases of 6 or 12 and would love to offer this option. Thanks for your ongoing support. 😇🍷

Rated 5 out of 5 stars

Affordable quality - win-win!

Great variety, great quality and great prices. And I love helping out new wine makers

28 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Steve, thank you so much for your review! We really appreciate your feedback and your ongoing support to us here at Naked Wines and also our Winemakers.

Rated 5 out of 5 stars

Great selection of wines delivered to your door....

Naked wines have an easy to access website with descriptions for each wine. Good variety, well priced, quality wines delivered to your door.

29 September 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Suzy, we are glad you enjoyed your experience with our straightforward website, diverse selection, reasonable prices, and convenient home delivery. Thanks for your support.

Rated 5 out of 5 stars

I have never had a bad bottle of wine…

I have never had a bad bottle of wine from Naked Wine makers. They consistently deliver yummy wine, at a great price with a feeling of individuality and love in each bottle.

27 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Michelle, we are glad you enjoyed your experience with our selection. We appreciate your kind words about the consistent quality, great value, and unique care put into every single bottle. Thanks for your support.

Rated 5 out of 5 stars

Best Aussie wines on the market

I have been with Naked Wines since 2012 when they first started.. Supporting Australian wine makers is important to me and the quality and price is exceptional 👌🍷

27 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Daz, we are glad you enjoyed your experience with us since we started!!! . We appreciate your loyal support for local winemakers and our quality. Thank you for this wonderful feedback.😇🍷

Rated 5 out of 5 stars

Great choice of wines at a good range…

Great choice of wines at a good range of prices.
We always find something new and love returning to old favourites. We love that by putting a regular amount monthly into our account we can share the cost of our wines over the months instead of paying it all out in one go. The delivery is terrific with regular notifications of arrival and the customer service is also terrific.

18 August 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Diane, we are glad you enjoyed your experience with our diverse selection and flexible payment plans. It is wonderful to hear that our monthly budget option helps make managing your purchases easier and that our delivery updates and support meet your expectations. We appreciate your loyalty and love helping you discover new bottles alongside your trusted favorites. Thank you for sharing your positive feedback. 😇🍷

Rated 5 out of 5 stars

Great wines at a reasonable price

Naked wines provides a good way to access quality wines at a reasonable price. Some things I like are - Using the monthly contribution to spread the cost over a few months, Having the winemakers respond when I comment on their wines. I like that connection.

27 October 2026
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi John, we are glad you enjoyed your experience with our platform. We appreciate your feedback regarding the convenient monthly payment system and the unique opportunity to interact directly with our talented winemakers. We are happy to hear that these features make your wine journey so rewarding. Thanks for your support 😇🍷

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