Nortic AB Reviews 

This is such a mess. Why can't medeltidsveckan use a serious provider? First it is buggy and you may not get the ticket. Second they are absolute assholes when it comes to pushing extra fees on you. Even going as far as adding a warning popup if you do not want to pay extra for their insurance scam. Every time i use nortic i feel irritaded and wish they would just go bankrupt and dissapear. I absolutely hate this greedy enshittification.

653 / 5.000
I am going to Medieval Week in Visby for the third year in a row and know that I have to buy tickets for the various events on time, otherwise I might miss out. For instance, on June 21st, I booked tickets for the premiere of the documentary about Beowulf; the payment went through fine, and I received an email allowing me to download the tickets. However, the download link resulted in a blue screen with: "Ordern finns inte i systemet" (Order not in the system). So I contacted customer service, to which the response was: you have ordered a lot; are you mixing up orders? Is it in the spam folder? So they didn't check the order number, and I lost 38 euros for nothing....

Respons to Nortic reaction below: I've tried 4 times now, I give up, your helpdesk doesn't know what ordernumbers are, they want me to look in the spam folder for the email that I had attached to the email I've send to them in the first place. They are hopeless. Their hopelessness is rising around them, rising around them. They like that; it gives them something to do. (Blue light, Frank Zappa).
They might also be flakes (Song: Flakes, Album: Sheik Yerbouti, Frank Zappa).
Read my review at www medievalweek se
Specific details: ordernumber: 51013796902

My events overlapped in time, so I asked support to reschedule my tickets — and it was done in less than a minute! I’ve never seen such speed. AmazingФ

Poor purchasing experience. The Klarna integration leaves much to be desired — it often ends up in strange states, with money being withdrawn without Nortic registering anything. On top of that, completing a purchase requires far too many clicks

In buying a concert ticket, I paid extra for a "cancellation insurance".

Later I realized that I couldn't go, and tried to utilize my cancellation insurance.

I went to the email in which I got the ticket.
There was a link that was about cancellation, I clicked that.

I was sent to a page where I had my ticket.
There was no button where I could click refund, or anywhere that I could find how to refund.

I read that I should contact the owner of the event.
I do that. She replies after the event that it's seppoused to be handled through Nortic.

I find, through their website nortic.se that they have a "refund" part of their menue (which they didn't have in the link from the email).
In that they say that you need a medical document to say that you can't come, or some kind of police document. AND YOU MUST PROVIDE THIS BEFORE THE EVENT. NEVER NORTIC AGAIN.

Premium tickets
I paid the extra service 40kr Premium tickets.In the booking website said it will delivery the ticket to the door or mailbox.Three weeks pass.Nothing received.When i ask about the reason ,they isn’t give me any reason .Just sent me the same email as the date i booked with PDF ticket.I paid the extra services for paper ticket .But didn’t got what i paid.They should return my extra services fee.

Site crashed multiple times, lost and added items randomly, no way to opt of marketting and spam and generally bad, very bad, design of the event we were looking at. It is like they want to frustrate you into buying nothing.
Any event that uses this company is begging for a kick in the teeth and a bad rep.