Nationale-Nederlanden Polska Reviews 

Every new police I’m opening I do with NN again, its simply arranged, all clearly in one app and when I caled once or twice, service was friendly and helpfull.
Luckily didnt have to use any of my insuraces yet, but I’m sure when I do support will also be fine.
Krgds Gosia

Works as expected, no issues with support - recommend

Professional advice. Offer tailored to my needs. Very friendly and competent staff.

An individual approach and best protection are two main advantages of this company.

Worst Customer Service.
The 088 663 06 63 recording is only in Dutch. Had to wait more than 10 minutes to connect with customer care agent. Once connected, she disconnected the call arrogantly in the middle without supporting for my request. The only bad service experience I faced so far in Netherlands is from them.

A water damage happened in February and they tell me in June that they won't cover it. They don't even facilitate the insurance report, so I could claim it from the insurance that would cover (who needs that report). They can only be reached by telephone to leave a message to the person in charge who will basically never get in touch with you and just send an automatic reply that they won't cover... It's November now and nothing has changed. Keep away from this FRAUD!

Have been having interest all my dream come true to work in this country I’m automobile engineering

For residential property insurance, it is impossible to login to a system to see all the policies I possess. As a result, it's difficult to remember which policies we already have, and which we need to buy. As a result, I bought the same policy a couple of times!

NN Hellas insurance company is the worst in the world, demonstrating a consistent pattern of unacceptable behavior towards its customers.It systematically breaches contract terms,refuses to pay out claims,and exhibits unreasonable delays or complete indifference in customer service.
Specifically,following the acquisition of Metlife,has failed to fulfill its obligations to its policyholders Metlife, violating contract terms and applying unlawful compensation terms. A characteristic example is the refusal to compensate for colonoscopies,gastroscopies etc in cases of polypode ,tissues etc removal, classifying them as diagnostic procedures rather than surgical interventions in order to discount the cost of claims.
Due to the aforementioned violations, the relevant Greek and European authorities will be notified. Additionally, the case will be publicized on social media to inform Greek and Global foreign citizens in a timely manner, enabling them to avoid doing business with NN company, which is undoubtedly the worst insurance option globally.
We urge all potential customers to avoid NN Hellas insurance company at all costs. Their unethical business practices and disregard for customer rights make them a clear danger to anyone seeking insurance coverage.
NN Hellas insurance company is the epitome of poor customer service and unethical business practices. If negative ratings were allowed, they would undoubtedly receive the lowest possible score, with extra emphasis.

Ive cancelled this insurance and I still reciving a bills sice 6 months, ive paied 300 and they said that this is will be my last payment, it was false information they charging every months still. Why?

Impossible to ‘stop’ being their customer. I am still receiving monthly reminders to pay huge sums of money while I have officially left everything with NN (I used to have my mortgage there). It is impossible to get in touch with them, they dont follow up on calls, take weeks to respond to emails and make it very difficult to get out of this scam. Time to notify about this on all social channels - it has been almost 2 years now

We moved to this health insurance provider because they offer higher dental insurance. However, if you have expensive dental treatments and your dentist confirms this, they will not grant you the insurance. Take note! I was shocked. I moved from a nice company with a good tariff, an app, a health insurance card, and good customer service to this ode to capitalism. I cannot even say how done in I feel. And now I am stuck with this company for a whole year. Do your research, and don't let this happen to you.

Don’t work with them. Takes too much time for them to handle and they don’t do anything with it. Also discrimination within the company on handling the things.

The quality of the service was far below my expectations. The field service was very unprofessional and damaged some others part of my house when fixing the issue. I spoke with an agent from the contact center and she refused any responsibility over the people they have sent to my house. My experince as a client was terrible and can’t believe that this company is part of the ING group

My experience with NN insurance has been horrible. I give you 1 out of 10 points. I will also spread the word of mouth in facebook and twitter to people at large to avoid NN insurance. No thank you.

Received an email in my spam saying that unless I called them to tell them that nothing had changed with the insurance I wanted, then my premium would go up by 25%.

This is borderline illegal.