Manchester Warehouse Reviews 

1,508
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company, often noting how easy the ordering process is. Customers frequently praise the fast delivery times, friendly and helpful staff, and the reliable shipping service that keeps them informed. People also love the wide range of top quality products, beautiful colors, and comfortable materials that match online descriptions perfectly. Some reviewers were not happy with product quality, mentioning that stitching fell apart or that specific pillows arrived unsupportive and empty. However, some people mentioned experiencing frustrating delivery delays, missing items, or extremely long waiting periods for their purchases to arrive.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and match online... See more

Quality

Clients share positive opinions on quality, frequently praising the fantastic range of durable linen, towels,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and reliable... See more

Order

People report positive experiences with order, highlighting the easy website navigation and fast dispatching... See more

Service

Customers had great satisfaction with the prompt and reliable service provided. Reviewers frequently praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am renovating my bedroom and due to a busy new wall paper, I needed a plain, green, fully cotton, super King coverlet. I thought this would be quite simple to find, but it was almost impossible to t... See more

Rated 5 out of 5 stars

I had previously bought 2 coverlets from different companies only to find the colours and sizes did not live up to the ones advertised. These were returned. Then i came across your website and made m... See more

Rated 5 out of 5 stars

My order was sent to Adelaide instead of Brisbane. I got a phone call from the owner apologising I won’t be home to see my order for another 5 weeks but I’m expecting it to be on point. Good old fash... See more

Rated 5 out of 5 stars

The quality of linen from Manchester Warehouse is amazing! I also bought my mattress topper from them and it is seriously like sleeping on a cloud. I highly recommend their extra deep fitted sheets to... See more



Company details

  1. #2 of 12 best companies in Bedding Store
  2. #4 of 15 best companies in Home Goods Store
  3. #2 of 5 best companies in Linens Store

Written by the company

Manchester Warehouse is a specialist manchester and soft furnishings online retail business. With an online eCommerce website as well as a Trade & Decorator Showroom Sydney's south. Our extensive product range covers linen and homewares for the bed, bath, table, living, outdoors and kid's rooms. A true home decorator & trade destination store both online and at our Kogarah location, we pride ourselves on having expert-level knowledge on both comfort and styling, curating home looks and the best in-bed feeling for all Australians.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,508)

111 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A checklist of requirements

I am renovating my bedroom and due to a busy new wall paper, I needed a plain, green, fully cotton, super King coverlet. I thought this would be quite simple to find, but it was almost impossible to tick all my requirements. Manchester Warehouse have such an extensive range, I couldn’t resist shopping through them. Their service and product did not disappoint. I cannot recommend them more highly.

24 April 2026
Rated 1 out of 5 stars

Items not received

I was happy with my linen and towels. Sadly I also spent a lot of money on riducts / purchased a lot of sample packs to use in my accomodation which I have not received .

22 April 2026
Manchester Warehouse logo

Reply from Manchester Warehouse

Hi Susan we can't see any sample packs on your order thanks. Can you please give us more detals by either emailing us at onlineenquiries@manchesterwarehouse.com.au or by calling our 1300 722 941 line. We only have sheets & towels on the order we sent you thanks.

Rated 5 out of 5 stars

Tara

Great online experience
Fast despatching of ordered goods
Excellent experience all riund

20 April 2026
Rated 5 out of 5 stars

Top shelf customer service from Nick

Top shelf customer service from Nick after a price match refund THEN a manufacturing issue, twice! Couldn't ask for more. Nick is an asset to the business and shows what customer service should look like. Cheers 🙂

15 May 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars!

I had an excellent experience with Manchester Warehouse. Delivery was prompt, the ordering process was easy, and the two comforter sets I purchased are beautiful quality. I’m very pleased with both the service and the products. Would definitely shop here again.

2 March 2026
Rated 5 out of 5 stars

Great personal customer service

Ordered a doona online and mistakenly checked for 'click and collect' rather than having it delivered as a wedding gift. Fortunately the staff double checked my intentions and were able to correct my mistake. Great customer service.

2 March 2026
Rated 5 out of 5 stars

Very happy with this company!

Upon ordering I was was kept up to date as to when order was ready to be shipped and when I might expect it. Good to know that they always use Australia Post which is reliable. Nice to know also that they have a 30 day return policy.

23 February 2026
Rated 5 out of 5 stars

quality plus

Great customer service and the coverlet is the best size for our super king size bed. Great quality and price

9 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look