Euro.com.pl Reviews 

4,010
•
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Order for collection. Easy to order. Email notification when item was ready for collection. Staff where amazing, and well informed. A fantatsic expereience Would order again in a heart beat.

Rated 5 out of 5 stars

Nice personnel, affordable credits and fast services. Puchased a new phone from them in Zielona Góra recently, did not found any issues other customers write there about. Agreed on a credit at much lo... See more

Rated 1 out of 5 stars

I sent my graphics card for warranty in November. After two weeks of no response I received the same faulty graphics card with a note that graphics card is out of warranty(it's not). After sending car... See more

Rated 1 out of 5 stars

I strongly advise against using the Duty Free app. They fail to provide official invoices for purchases; instead, they issue only a basic receipt and insist that if it is lost, no copy can be provided... See more

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3.3

Average

TrustScore 3.5 out of 5

4K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 48 hours

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3.3

All reviews

(4,010)

989 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

RTV Staff

Order for collection.
Easy to order.
Email notification when item was ready for collection.
Staff where amazing, and well informed.
A fantatsic expereience
Would order again in a heart beat.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Very polite staff

Very polite staff, quick delivery the following day, no waste of materials with extra packaging!

27 January 2026
Unprompted review
Euro.com.pl logo

Reply from Euro.com.pl

Dziękujemy za podzielenie się opinią na temat zakupów w naszym sklepie 🙂

Rated 1 out of 5 stars

No duty free shopping

I strongly advise against using the Duty Free app. They fail to provide official invoices for purchases; instead, they issue only a basic receipt and insist that if it is lost, no copy can be provided. This policy is backed by endless excuses and misinformation. Furthermore, their customer service is entirely unhelpful. Despite my repeated inquiries in English, they persist in responding only in Polish. I absolutely do not recommend this service to anyone.

16 January 2026
Unprompted review
Euro.com.pl logo

Reply from Euro.com.pl

Dzień dobry, prosimy o wiadomość pod adres mailowy TrustpilotOpinie@euro.com.pl. Przeanalizujemy otrzymane informacje oraz wyjaśnimy wątpliwości związane z obsługą klienta w naszym sklepie.

Rated 1 out of 5 stars

No refund, only gift card

I had a very bad experience with my return. Apparently they have "a policy" that they don't refund money to you, they only give a gift card to their store so they can keep you in a loop!

15 January 2026
Unprompted review
Euro.com.pl logo

Reply from Euro.com.pl

Dzień dobry, dziękujemy za poświęcony czas i podzielenie się swoją opinią. Rozumiemy rozczarowanie i przykro nam, że nie spełniliśmy Twoich oczekiwań.

Rated 1 out of 5 stars

Avoid

I sent my graphics card for warranty in November. After two weeks of no response I received the same faulty graphics card with a note that graphics card is out of warranty(it's not). After sending card again and waiting nearly 30 days but requesting a refund, they suddenly decided that it is possible to fix it and I'm ineligible for a refund. I also received very unhelpful replies from support(both via email and phone). To sum up, buy on amazon.

30 December 2025
Unprompted review
Rated 2 out of 5 stars

Poor communication l have been sending…

Poor communication l have been sending messages trying to return this parcel but no one is responding, l even go to shop in person but the manager just looked at me and said no

10 December 2025
Unprompted review
Euro.com.pl logo

Reply from Euro.com.pl

Dzień dobry,

dziękujemy za przekazanie oceny. Staramy się, aby nasza obsługa była świadczona na najwyższym poziomie. Przepraszamy za wszelkie niedogodności. Wszystkie uwagi prosimy przekazać drogą mailową pod adres opinieGoogle@euro.com.pl podając nazwę konta Google.

Rated 2 out of 5 stars

Fake Black Friday Action

They should stop faking price action.
Once you are having an account, they start spamming you constantly.
Today Black Friday Action. -> With this code you have big discount ... and then you watch the website, same price as before. Price of last 30 days, the same!
Liars.. Scamming.

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Got scammed it was a gypsy variant and…

Got scammed it was a gypsy variant and there was no charger in the box, even though there is everywhere else and they couldnt even sell me one they only had cheap Chinese replica chargers

13 November 2025
Unprompted review
Euro.com.pl logo

Reply from Euro.com.pl

Dzień dobry, prosimy o wiadomość pod adres mailowy TrustpilotOpinie@euro.com.pl. Przeanalizujemy otrzymane informacje oraz wyjaśnimy wątpliwości.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, perfecto

23 October 2025
Unprompted review
Euro.com.pl logo

Reply from Euro.com.pl

Dziękujemy za podzielenie się opinią na temat zakupów w naszym sklepie 🙂

Rated 5 out of 5 stars

it is realy good and brand new machine…

it is realy good and brand new machine and just the box a little was damaged and i don't care about that,for me important is the machine and fortunatly it's working good and good price.thank you very much.

8 October 2025
Unprompted review
Euro.com.pl logo

Reply from Euro.com.pl

Dziękujemy za opinię!

Rated 1 out of 5 stars

I was scammed using this company.

I was scammed using this company tried to contact them. To stop the payment and get my money back yet i have not been contacted by anyone. It seems like a shell company. As a polish company it seems to not have any english customer service. Really terrible customer service.

12 August 2025
Unprompted review
Euro.com.pl logo

Reply from Euro.com.pl

Dzień dobry,

prosimy o wiadomość pod adres mailowy TrustpilotOpinie@euro.com.pl. Przeanalizujemy otrzymane informacje oraz wyjaśnimy sprawę.

Rated 2 out of 5 stars

Service was fast but after sale service to be reviewed

Service was fast for preparing my order but need to review the after sale service: the mic of the headset was not working so i came back nexte day to store for claim, they said i need to wait 14 days to have an answer and they will decide if they repare it or give a new one. I would have been happier if they changed it for a new one in case to put me on hold especially that i needed it for work.

1 July 2025
Unprompted review
Euro.com.pl logo

Reply from Euro.com.pl

Dzień Dobry, prosimy o wiadomość pod adres mailowy TrustpilotOpinie@euro.com.pl. Przeanalizujemy sprawę oraz wyjaśnimy wątpliwości co do procesu reklamacji w naszym sklepie.

Pozdrawiamy
RTV EURO AGD

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