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LIZY Reviews 

518
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I’m very happy with the service and quick response times from my salesperson, Thomas, at LIZY. Their new flexible lease term option really made the difference for me and was ultimately the reason I ch... See more

Rated 5 out of 5 stars

Excellent experience with Lizy. The whole process was fast, efficient and tailored to my needs. Everything was handled professionally and made very simple from start to finish. A special thanks to Loï... See more

Rated 5 out of 5 stars

This company differs from regular lease company's I know. They are fully focused on customer experience. For example, they want to understand what you value and do whatever is in their power to de... See more

Rated 5 out of 5 stars

Searching for a car could take a long time, but once ordered, it can’t go quick enough to get on the road with the car. And that’s exactly where Lizy went for the extra mile! Even despite some challen... See more

Company details

  1. Leasing Service
  2. Car Finance and Loan Company
  3. Car Leasing Service
  4. Car Rental Agency

Written by the company

LIZY makes second hand leasing the first choice Why lease new when second-hand is just as good, but cheaper and faster? At LIZY, we offer only top-quality used cars that are reconditioned to feel like new. This makes your car 20% cheaper and it will be in your doorstep in only 3 weeks. Our fully digital platform makes leasing simple and stress-free, whether you're managing a few cars or a growing fleet. And because we focus on reusing instead of producing new cars for every lease, you’re not just saving money. You’re making a sustainable choice too. EVs in particular are built to last a long time, so why not put them to full use?

LIZY, leasing reinvented.

Written by the company

Save up to 40% on your next leasing.
Get more for less - enjoy up to 40% off on your next all-in leasing contract. Find the perfect car for your needs in our large selection of premium used cars. Sign your contract and upload your documents online and we deliver the car at your doorstep within 2 weeks. Join the revolution!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

518 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(518)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thomas at LIZY provided outstanding…

Thomas at LIZY provided outstanding support throughout my entire lease car process, making everything smooth and stress-free. He was incredibly knowledgeable, patient, and always ready to answer my questions with clear explanations. His professionalism and attention to detail made me feel confident and well taken care of. I highly recommend Thomas to anyone looking for a hassle-free and excellent leasing experience.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I recently leased my first car through Lizy, on the recommendation of a friend who manages a large corporate fleet and works with them regularly. And I can see why.

From the first contact to the delivery — and even after — the entire experience was outstanding. I received tailored advice to help choose the right car, regular updates on availability, support with everything from ordering the fuel card to coordinating delivery. On top of that, the handover came with a thorough walkthrough and thoughtful aftercare.

Lizy truly gets what customer centricity is all about: fast, professional, and refreshingly human. Highly recommended.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service and care

Great service, brilliant communication from the get-go, superb and personalized follow-up and care. Special shout out to Loïc who made the whole process incredibly smooth. 10/10, strongly recommend.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Very satisfied with Lizy's way of…

Very satisfied with Lizy's way of working : personal contact when choosing a car and researching the leasing application, clear communication during the preparation of the delivery, correct agreements, great car ... and a nice gift delivered to my home later. Top !!!

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Cost-effective solution

As a fleet manager, I’ve been very impressed with Lizy who offers the option of leasing used cars. It’s a cost-effective solution that allows us to maintain a high-quality fleet while keeping our expenses in check. I highly recommend this approach for any business looking to optimize their fleet management while staying within budget.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Love Lizy

Almost our entire fleet are Lizy cars and I would recommend everyone to do the same. Very fast customer service, any issues are fixed at the spot, a lot of flexibility and a customer service that wants to help you.

5 stars company!

20 February 2025
Unprompted review
Rated 1 out of 5 stars

The worst company I've ever worked…

The worst company I ever had to work with. Terrible customer management. I was late with the payment for 1 month and on the 13th of that month they threatened to trace and tow the car.
Are you kidding me? People travel overseas, or lives are not bound to answering you.
Anyway, I cut ties with them if I were you, I would stay away from them at all cost

31 January 2025
Unprompted review
LIZY logo

Reply from LIZY

Dear Daniel,
Thank you for sharing your feedback. We have reviewed our system but could not find any contract under the name Daniel J. Gonstaz. However, we take all concerns seriously and would be happy to discuss how we can improve our recovery processes.
LIZY operates with direct debit to ensure a smooth payment process, so manual payments are not required. If a payment is rejected after the third reminder, we reach out to the customer to understand the situation. When there is no response despite multiple attempts, we follow the necessary procedures to address the issue appropriately.
We strive to provide a seamless experience for all our customers, and we’d appreciate the opportunity to clarify any concerns. Please feel free to contact us at care@lizy.be or call us directly, we’re here to help.
Best regards,
The LIZY Team

Rated 5 out of 5 stars

Many thanks for the follow up

Many thanks for the follow up. This is very much appreaciated.
All went super well. The process from start to finish was of excellently done!
The delivery of the car was also excellent!
Again thanks to you and the lizy Team for the excellent service!

26 January 2025
Unprompted review
Rated 5 out of 5 stars

Great experience and car!

Very quick delivery (less than 3 weeks), great service and quick answers to my many questions. The person who did the delivery, was super nice and helped me install all that was needed. The car looked brand new, although it's a 2nd hand and I couldn't be happier with it. Thanks Lizy!

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

I was positively impressed by the whole approach of the Lizy team. Since the first contact with Oliver till the last one with Laurance, no surprises, very professional and helpful. The delivery of my car went smoothly, the team was pending of all details making sure everything was as stated on the contract. All in all this is a company I would certainly recommend.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Great experience from the order to the…

Great experience from the order to the delivery of the car.
They are always available to answers your questions, giving good advices and the price is really competitive!

Thanks a lot to all the team and best to Jaques the delivery man ;) !

11 December 2024
Unprompted review

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