Lark & Clover Reviews 

269
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 253 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently note that placing an order online is a straightforward process and mention receiving prompt delivery updates. Many consumers genuinely enjoy wearing their new apparel, highlighting lovely clothing designs, appealing colors, and comfortable daily fits. Some reviewers were not happy with the poor material quality and highly inconsistent sizing of the purchased garments. People also mentioned facing significant difficulties and receiving partial financial offers when attempting to process returns or secure refunds. Additionally, several individuals experienced that the delivered items looked completely different from the online website photographs.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide division in consumer experiences. On... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing both strong dissatisfaction and satisfaction.... See more

Order

People report ambiguous experiences with order, reflecting a distinct split in customer satisfaction. While... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the fast... See more

Refund

Customers had negative experiences with refund, reporting difficulties in obtaining a full return for their... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered three linen blouses and this was my first experience with this company They came in but were too small I’ I’ve reached out to the company to request a refund or larger sizes The product... See more

Company replied

Rated 3 out of 5 stars

I really like the idea a nail file for dogs, as my dogs dislike any work on their feet. Just received this file today and have yet to try it. Ordering was easy, but I don’t recall any communication... See more

Company replied

Rated 3 out of 5 stars

It took awhile for me to get my dress but I also order another item and no info on when it will be shipped. The fit was to small I order a large 12-14 and to tight fittimg. Quality was good but not a... See more

Company replied

Rated 3 out of 5 stars

My third order with Lark & Clover just arrived today and I’m thrilled with the lovely print dress that I look forward to wearing this summer! The delivery time was about what was promised so no issue... See more


Company details

Written by the company

We’re here to help you find the pieces, big or small, that turn a house into a home and a day into something worth smiling about. From the practical to the pretty, we’ve got a little something for every mood and moment.


Contact info

2.9

Average

TrustScore 3 out of 5

269 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(269)

268 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The quality of the items and size were not as I expected!

The quality of the items (Ledgekit Shelf edge cat figurine led lantern $34 each)were not as they looked online. They are much smaller and do not work together to sit on a shelf. The packaging was a small box that they came in with the items in a small bag. I made a mistake for sure buying these items! I would not recommend at all!! Unless you want something in a dollhouse…👀

6 September 2026
Unprompted review
Rated 1 out of 5 stars

Do Not Buy Product From This Company

This has been the worst experience in an online sale that I had ever done. The product sent was cheap and didn't hang right. I reached out for refund, but they told me I had to provide a picture of the items. Not sure why if I didn't like the product, no picture to them would have corrected it. But, I provided a picture of the items, then it took four emails back and forth, offering me discounts to keep the items or a store credit. NOTE: There is no address to return the items on their website. But after the 4th email, they finally gave me a return address which was incorrect. The goods made it to the address given in Chino, CA, but L & C, re-rerouted it to New Jersey, again having my money for another week. L&C has my returned product another full week with no refund issued. Still waiting.....Please, please, please, really think about using this company. Once they have your money, it is very difficult to get it back.

2 August 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi there,

We’re very sorry to hear about the frustration you experienced with your return and refund. We understand how disappointing it is when a product doesn’t meet your expectations.

We’d like to review your case and the status of your returned order so we can work toward resolving this as quickly as possible. Please email us at support@larkandclover.com with your order details, and our team will be happy to look into it directly.

Warm regards,
The LarkandClover Team

Rated 1 out of 5 stars

Took forever to get the pants

Took forever to get the pants. They “resent” another pair and they were nothing like the picture. Not the same style and not even close to the same colour. And told me they were what I ordered and described. Do not order from them.

12 August 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Gemma,

We’re sorry to hear about your experience. We understand how frustrating it must have been to wait for your pants and then receive a pair that you feel did not match the style or color shown. That’s certainly not the experience we want for our customers.

We’d appreciate the opportunity to look into what happened with your order and the replacement. Please email us at support@larkandclover.com with your order details so our team can review this and assist you.

Warm regards,
The LarkandClover Team

Rated 1 out of 5 stars

It took a month to get the order

It took a month to get the order. The items were not as described. All items were cheaply made. Would never order from them again. Terrible experience!

4 September 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Jami,

We’re sorry to hear about your experience. We understand how disappointing it must have been to wait for your order and then feel that the items did not meet your expectations. Our standard shipping time is 4–12 business days from the date of the order, so we’re concerned to hear your order took a month to arrive.

We’d appreciate the opportunity to review what happened and address your concerns. Please email us at support@larkandclover.com with your order details so our team can assist you.

Warm regards,
The LarkandClover Team

Rated 1 out of 5 stars

DO NOT BUY FROM THIS MERCHANT

DO NOT BUY FROM THIS MERCHANT. They advertise other peoples products and then send you a low quality dupe of the item. I recived two terrible quality dresses from them adn reqested a refund. Even after sending them photos in which they said and I quote " I can see the issue clearly, and this one's on us", they kept trying to offer me other products or partial discounts. After days of saying just give me back my money they requested I PAY for return shipping. I refused and have now filed a credit card dispute. Avoid this sham company at all cost!

29 August 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Amanda,

We’re sorry to hear how disappointed you were with your dresses and the experience you had with our support team. We understand how frustrating it is when you’re seeking a straightforward resolution and feel that the process has taken too long.

We’d like the opportunity to review your case and make sure everything has been properly addressed. Please email us at support@larkandclover.com with your order details so our team can look into this personally.

Warm regards,
The LarkandClover Team

Rated 1 out of 5 stars

This company feels like a scam

*UPDATE IN RESPONSE TO LARK & CLOVER REPLY* - I have already sent you 3 x emails + 1 x web form message request. This morning I have sent another email at your request. PLEASE REPLY!

I wish I had read the TrustPilot reviews before ordering from Lark & Clover. On Monday I took delivery of my order - a little hanging cat with a lantern - for my library bookshelf. The item was made of the cheapest material I have ever seen. Lark & Clover say they have a 30 day return / refund policy so I immediately emailed their support address (they have no phone number - BIG red flag). Since Monday, I have sent 2 x follow up emails and filled in their online form and am yet to get a single reply from the company. This is starting to feel like a huge scam. All I want is to return this horrible, cheap little cat and get my money back!

30 August 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Natasha,

We’re very sorry to hear about your experience and especially that you haven’t received a response to your return request. We understand how frustrating it is to be left waiting when you simply want to return an item and receive your refund.

We’d like to help get this resolved. Please email us again at support@larkandclover.com with your order details so our team can locate your request and assist you with the return process.

Warm regards,
The LarkandClover Team

Rated 1 out of 5 stars

You are taking huge risk here

You are taking huge risk here! The retro fringe jeans r made so poorly, pockets edges flipping outward, so many holes in these jeans, sizing not really accurate, and smells really like warehouse bad odor.
I felt something wrong when i ordered, it is duplicitous not to advertise that you are a company in China, and any returns are on you. Very underhanded i feel. From looking at reviews, they want you not to try and return. When will i learn!

3 September 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Artemis,

We’re really sorry to hear how disappointed you were with the Retro Fringe Jeans. We understand how frustrating it is to receive a product that doesn’t meet your expectations, especially when it comes to quality, sizing, and condition.

We also understand your concerns about the ordering and return process. We’d like the opportunity to look into your specific order and address these concerns properly. Please email us at support@larkandclover.com so our team can assist you directly.

Warm regards,
The LarkandClover Team

Rated 1 out of 5 stars

I ordered almost 400$ worth of clothing…

I ordered almost 400$ worth of clothing from this online store.. I thought it was high end quality clothing. It is not. I rdidnt get a confirmation or tracking information until I emailed them and asked for it. When the items came they are cheap made in china clothing with no labels or care instructions on them or with them . The texture of the items was scratchy and poor. I asked several times for return instructions. They kept offering me store credit up to 120% plus keep the clothing. You know when they do that they are making a fortune selling cheap Chinese sweat shop clothing as high quality women’s wear. Stay away from this seller. I am still fighting and had to do a charge back thru my credit card. Plus it cost me over 60$ to return ship. They wouldn’t give me the duty exception number for returns so I had to pay duty on the items as well. I am so disgusted in the way this has played out. This company is nothing more than a scam. I have reported them. They have paid big money to web page developers to notice you into thinking this is high end women’s clothing. Stay clear!!

4 August 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi,

We’re very sorry to hear about your experience and understand how frustrating it must have been, particularly after placing a large order and having concerns about the items received and the return process.

We take feedback about product quality, communication, and returns seriously, and we’re sorry that we did not meet your expectations. We’d appreciate the opportunity to review your order and the circumstances surrounding your return and chargeback. Please email us at support@larkandclover.com with your order details so our team can look into this further.

Warm regards,
The LarkandClover Team

Rated 5 out of 5 stars

The shipping was fast and my dog no…

The shipping was fast and my dog no longer hates getting her nails trimmed

1 September 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Karen,

Thank you for sharing your experience! We’re so happy to hear that your order arrived quickly and, most importantly, that nail trimming is now a much easier experience for you and your dog. That’s wonderful to hear!

Warm regards,
The LarkandClover Team

Rated 1 out of 5 stars

DON'T ORDER ANYTHING FROM THIS COMPANY

I wish I had the option to give 0 stars because they don't deserve even one. I received a fake pair of jeans that looks like a 10-year-old made them. I showed the company, with photos, that the jeans shown on their website and the actual pair I received were NOT AT ALL the same product.

After asking for a return and a refund, they tried 3 times to offer me a discount so I would keep them, with a ridiculous amount off. Now that I have paid for the return shipping (with tracking showing that the package was received), my refund still hasn't been issued. Their response? "Check with your credit card!"

DON'T ORDER FROM THIS COMPANY. The website and photos look amazing, but this is a SCAM!

1 September 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Marie-Eve,

We’re very sorry to hear how disappointed and frustrated you’ve been with your experience. We understand your concerns regarding the jeans you received, as well as the delay in receiving your refund, and we regret that this process has left you feeling unsupported.

We’d like the opportunity to review your order and refund status directly so we can work toward a resolution. Please email us at support@larkandclover.com with your order details, and our support team will look into this for you.

Warm regards,
The LarkandClover Team

Rated 4 out of 5 stars

Extended delivery time, but worth it!

Although I had to wait for my cover to arrive, when it did, I was pleased. The color (white) matched my couch perfectly and the measurements were very accurate. I particularly like how soft it is! I have not had it long enough to wash it, but I do not anticipate any problems.

31 August 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi,

Thank you so much for sharing your experience! We’re glad to hear that, despite the wait, your cover arrived and the white color, accurate measurements, and softness were just what you were hoping for. We truly appreciate your patience and are delighted that you feel it was worth the wait.

Warm regards,
The LarkandClover Team

Rated 4 out of 5 stars

Great dress

The sizing chart was really wonky so just ordered the size I typically wear. Shipping took a bit, but dress was worth the wait. Material and pattern were as expected. Was odd that I got an email saying it was delivered, then another saying delivery was attempted but unsuccessful, but it was delivered.

15 August 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Jen,

we’re so glad to hear that the dress was worth the wait and that the material and pattern were as expected! We also appreciate your feedback about the sizing chart and the confusing delivery updates. We understand how odd it can be to receive conflicting tracking notifications, and we’re glad your order was safely delivered.

Thank you for sharing your experience with us!

Warm regards,
The LarkandClover Team

Rated 5 out of 5 stars

I received an email earlier today with…

I received an email earlier today with an early September delivery date. Imagine my surprise when my order was delivered today, on a Sunday evening!!! Thank you for the very prompt delivery.

Susan S

30 August 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Susan,

we’re so glad to hear that your order arrived much earlier than expected! What a wonderful surprise, especially after receiving a later delivery estimate. Thank you for sharing your experience, and we hope you enjoy your order!

Warm regards,
The LarkandClover Team

Rated 1 out of 5 stars

I returned damaged merchandise for a…

I returned damaged merchandise for a refund. Stall, stall, stall is their tactic. I've contacted them multiple multiple times. I have opened a dispute with my credit card company in an attempt to get my money back. Spent $18 returning the items and know it was received. DO NOT do business with this company!!!

22 July 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Debbie,

we’re sorry to hear about the frustration you’ve experienced while trying to receive a refund for the damaged merchandise. We understand how upsetting it is to have already paid return shipping and followed up multiple times without feeling that your issue has been resolved.

We’d appreciate the opportunity to review your return and refund status directly. Please email us at support@larkandclover.com with your order details and return information so our team can look into this and assist you further.

Warm regards,
The LarkandClover Team

Rated 1 out of 5 stars

No refunds possible, poor quality

I ordered 2 washed denim sets that ended up looking NOTHING like the pictures on the site. They looked more like cheap medical scrubs and although they were the "same size", one set was huge on me, while the other set was too tight. I tried to get a refund, but was only ever offered store credit, after sending the requested pictures and customer service trying to talk me into keeping them over the course of several days. Their site boasts returns are possible within 30 days, but when it costs so much to send it back to China (not the US like the site claims) it was not even worth it to continue with the several days long fight with customer service. These people are crooks, selling low quality products and not following through on their own refund policy. I will never shop at this store again and don't recommend doing business with them.

29 August 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Melissa,

we’re sorry to hear that the denim sets did not meet your expectations regarding the appearance, quality, and sizing. We also understand how frustrating it must have been to spend several days communicating with customer service while trying to find a satisfactory refund solution.

We appreciate you sharing this detailed feedback. We’d welcome the opportunity to review your specific order and the communication around your return request. Please email us at support@larkandclover.com with your order details so our team can look into this directly and assist you.

Warm regards,
The LarkandClover Team

Rated 5 out of 5 stars

Easy order and track order

Easy order and track order. I was a kind of having an idea how to use it, but I could not find a product I was using. Here comes the idea!!!

I will use as I dreamed on it!

28 August 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi N Ray,

we’re so glad to hear that you found the ordering and tracking process easy, and that our product turned out to be just what you had in mind! It’s wonderful to know you’re excited to use it for the purpose you envisioned. Thank you for sharing your experience with us!

Warm regards,
The LarkandClover Team

Rated 1 out of 5 stars

No refund

I ordered 2 dresses. Neither fit as expected and unfortunately they refuse to refund, and all communication / discussion re: other options seems to be through an AI bot that just generates the same canned response after a few interactions.

1 July 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Kelly,

we’re sorry to hear that neither dress fit as expected and that the communication around your refund left you feeling frustrated. We understand how disappointing it is to spend time trying to resolve an issue and feel like you’re receiving repetitive responses.

We’d appreciate the opportunity to review your specific order and see how we can assist with your concerns. Please email us at support@larkandclover.com with your order details so our team can look into this directly.

Warm regards,
The LarkandClover Team

Rated 1 out of 5 stars

Their AI generated responses to my…

Their AI generated responses to my emails were prompt. Everything else is terrible. You can find the same stuff on Amazon. This company obviously buys cheaper on Amazon and then upsells on their site. Do not order. You will not get your money back unless you dispute with your credit card company, which is what I’m doing.Terrible quality. Total scam

28 August 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Tracy,

we’re sorry to hear that your overall experience left you so disappointed. We understand how frustrating it is when the quality of the items doesn’t meet your expectations and you feel that your concerns haven’t been resolved to your satisfaction. We also appreciate your feedback regarding the customer service communication.

We’d appreciate the opportunity to review your specific order and concerns regarding the refund. Please email us at support@larkandclover.com with your order details so our team can look into this directly and assist you.

Warm regards,
The LarkandClover Team

Rated 4 out of 5 stars

Everything arrived quickly and as…

Everything arrived quickly and as expected.

27 August 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Laura,

we’re so glad to hear that everything arrived quickly and just as expected! Thank you for taking the time to share your experience with us. We truly appreciate it!

Warm regards,
The LarkandClover Team

Rated 5 out of 5 stars

Beautiful clothing at an affordable…

Beautiful clothing at an affordable price. Everything I ordered was exactly as pictured and described. The fit is true to size.

27 August 2026
Unprompted review
Lark & Clover logo

Reply from Lark & Clover

Hi Jennifer,

we’re so happy to hear that you love your clothing and found everything to be exactly as pictured and described! It’s wonderful to know the fit was true to size and that you found the prices affordable. Thank you for sharing your experience with us!

Warm regards,
The LarkandClover Team

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