Lawpath Reviews 

286
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers had a great experience with this company. Customers frequently praise the knowledgeable staff for providing clear guidance, making the initial business setup process smooth, straightforward, and completely free of stress. People consistently highlight the exceptional user experience, noting how easy it is to manage the system and receive prompt, professional responses. However, some customers also noted difficulties regarding customer support response times, mentioning long hold times and communication barriers. Consumers described unexpected subscription renewals along with persistent challenges when trying to contact representatives for urgent assistance. A few reviewers also experienced operational delays that negatively impacted their overall satisfaction with the delivered services.

What people talk about most

Service

Clients share ambiguous opinions on service. While many reviewers praised the helpful and professional team,... See more

Staff

Customers had positive experiences with staff, praising the team for being consistently helpful,... See more

Customer service

Consumers find customer service to be positive, highlighting professional, responsive, and efficient support... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is intuitive, fast, and... See more

Response time

Reviewers mention ambiguous feedback about response time, highlighting a split in customer experiences. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly I was dubious using this service, it seems too good to be true right? Wrong! Real people, real support and better advice & information than I’ve been getting from my accountant I’ve had for y... See more

Company replied

Rated 5 out of 5 stars

Anja was absolutely fantastic. From the get go she was prompt, direct and understood everything we needed. There we no hidden costs or side fees. We were able to get all our details and everything we... See more

Company replied

Rated 5 out of 5 stars

Have been using Lawpath services for a while now. Very easy to manage their system and always get a quick response from lawyers. Highly recommend!

Company replied

Rated 5 out of 5 stars

Ken is a legend! I spoke with him to try and get my head around some core legal issues for our business and he answered my questions, and more, and it's taken a huge burden off of me. Thank you.


Company details

  1. Legal Services

Written by the company

Lawpath is where Australian small businesses go to start strong and grow fearless. From company registration and legal documents to tax advice and compliance - everything you need is in one place, on demand, without the big bills. Trusted by 650,000+ businesses across Australia.


Contact info

4.2

Great

TrustScore 4 out of 5

286 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(286)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very limited service with the price you pay

Very limited services that are offered which not worth the price you pay. Another problem is that they tried to get you into a year subscription. All the products are offered in platform are generated by AI which can be obtained for free from website. The knowledge of the lawyers are limited to a certain area which sometimes is not as good as Chatgpt or Claude. I do not recommended it.

31 July 2026
Unprompted review
Lawpath logo

Reply from Lawpath

Hi Andrew, thank you for taking the time to leave this feedback!

Unfortunately, we haven't been able to match your review to an account from the details shown here. If you can get in touch with a bit more information and reference this review, we'd welcome the chance to look into it and address it directly.

Kind regards,
The Lawpath Team

Rated 5 out of 5 stars

Learning Xero

Really enjoyed learning Xero with Michelle. She explained everything in a very simple way and was happy to go over things again when I didnt understand something. She was also very patient and easy to ask questions to. I feel alot more confident using Xero now and would definitely recommend her if you’re looking to learn bookkeeping or Xero.

27 August 2026
Unprompted review
Rated 1 out of 5 stars

Do not waste your time with Lawpath if…

Do not waste your time with Lawpath if you need a company registered efficiently. They use highly aggressive, deceptive onboarding tactics disguised as administrative compliance.After customizing my package to avoid their hundreds of dollars in useless hidden add-ons, I completed my full application for my Pty Ltd company. The moment I hit submit, the platform locked my dashboard with a fake "ACTION REQUIRED" banner, explicitly stating that my company could not be activated until I booked a mandatory "free consultation call" with their team. This is a complete lie, company registration is an automated process with ASIC that does not require a sales call.To make matters worse, their direct debit payment gateway completely stalled, failing to process the transaction while holding my private director information hostage in a "pending" queue.They are deliberately creating artificial software blocks and manipulating language to force small business owners into phone queues just to upsell them on high-fee ongoing subscriptions and accounting retainers. It is an incredibly predatory and frustrating user experience.I abandoned the application, switched to a direct, no-frills software provider, paid with my card, and had my official Certificate of Incorporation from ASIC in my inbox within 15 minutes without any sales games. Avoid Lawpath if you value your time and honesty.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent consultation with Matthew Damiani

The consultation with Matthew Damiani was an incredibly informative and helpful session, with clear actionable steps and education provided. I will book again for guidance on tax and bookkeeping. Thank for your professional care.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Anja has been amazing to deal with

Anja has been amazing to deal with. She is incredibly prompt, responsive and always on top of deadlines, which gave us a lot of confidence throughout the process.

She is supportive, helpful and takes the time to clearly explain anything we don’t understand, without making things feel overwhelming. Communication has been excellent from start to finish and nothing ever feels like too much trouble.

We’ve really appreciated her professionalism, knowledge and responsiveness and would absolutely recommend Anja and Lawpath Legal.

20 August 2026
Unprompted review
Rated 1 out of 5 stars

Lawpath - criminals claiming to be lawyers

We had a FREE 12 month subscription through Westpac - we had to agree to DD to get the deal. It was due to renew in June 2026, so I cancelled the subscription renewal in April 2026, plenty of time I thought. I was wrong!! Lawpath went ahead and charged a random amount, an amount they didn't have authority to charge. I have now spent the last two weeks trying to get them to refund the money they took.
Westpac have been zero help as well! But that is no surprise.
Do not trust Lawpath! They will take your money and provide zero help.

17 July 2026
Unprompted review
Lawpath logo

Reply from Lawpath

Hi Kym, thank you for the review. I've been across your case directly and I know the detail behind it.

You're right that this took too long and involved too many people before you got a clear answer, and I'm sorry for that. The renewal notice went to the email address held on the subscription, which appears to have been misspelled, so I understand that the charge came as a surprise. That subscription is now cancelled and the stored payment details removed.

On the payment itself, the dispute you lodged with your bank is the process that will return it, and I'm not able to act on a payment while that dispute is open. As soon as it closes, if there's anything outstanding on our side I'll deal with it.

Happy to help, and thanks for taking the time!

Rated 4 out of 5 stars

Great advice and plan to take forward

The communication from Law Path and clear advice from Albert was very effective and gave me some direction as how to proceed. His follow-up was also very good - Bit of a problem with the video onlne which wasn't the lawyer's fault shoudl try ZOOM or Teams

27 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Lawpath over the…

My experience with Lawpath over the last 5 years has always been very helpful, genuine and professional. The cost for a startup to medium-sized Business in Australia for on-the-go work and immediate assistance is perfect for my Business RUNPAY® - I am about to try their NEW Accounting and Taxation service to its existing Legal Support.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Platform and Incredible Service

Had my first meeting with Timothy Quinn from Tax & Accounting about business re-structuring and he was super helpful and was able to provide great insight , direction and clarity around all of my queries. The entire platform and their team has made this experience super convenient and incredibly beneficial!

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Professional and Excellent IP Registration Support

Chris was highly professional, supportive, and responsive throughout the process. He assisted me with my priority IP registration and handled all the necessary filing procedures and documentation efficiently. His clear guidance and attention to detail made the entire process smooth and straightforward. I highly recommend Chris and Lawpath for their excellent service.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a video meeting with Orianne…

I had a video meeting with Orianne today to assist with setting up Xero and the bank accounts. She was incredibly helpful, knowledgeable, and guided me through the process with professionalism and clarity.

Lawpath has been excellent to work with. Their team is professional, responsive, and efficient, making the entire experience seamless. I highly recommend their services.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Company restructure

Anisha was a great help in my company restructure. Great service and always willing to discuss any queries I had along the way.

29 June 2026
Unprompted review
Rated 3 out of 5 stars

It's okay service but a lot is needed…

It's okay service but a lot is needed to fix their consulation platforms... basically it will only allow the person who requested the meeting to join and, not anyone else from the company. Their "resolution" was to change me to be the owner/main account holder but that would just give my colleague the same issues that I have! Fix your systems and listen to your customers.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Peace of mind and great value

This is a great service with so many easy template starting points and an easy-to-use AI assistant for document reviews and rewrites. All with the peace of mind of being able to speak to one of their real lawyer on staff any day of the week!
Would highly recommend.

17 June 2026
Unprompted review

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