I am giving this site an initial review of 3 stars because of everything I could find nothing said my order would be shipped from China but rather US,Australia yet today's shipping confirmation says... See more
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The company offers high quality pieces for extremely reasonable prices. The selection is decent and continues to grow. I rarely take the pieces off and it still looks brand new 6 months later. Worth every penny!!!
Very nice jewelry and the customer service was extraordinary! Thank you Love Aero!
Order came in on the 20th day. After waiting so long one bracelet came all scratched. Another bracelet plus three necklaces the clasp doesn’t close completely so the necklace comes right out. One of the rings in three days turned my finger green. Gave my mother a bracelet and hers as well seems to be loosing its color already, like it’s turning brown the gold is faded and this is now within four days. When I emailed them they replied with something that had nothing to do with my complaint and wanting a refund. Emailed them three more times and still no response. No one should buy from here they’re scammers. If I knew it was coming from china I would have never ordered from here in the first place.
Beautiful pieces of jewellery. I'm very happy with them.
Finally after 3 weeks received my order, was tarnished when it was delivered, felt rough on skin and cheap looking. Will not be ordering from them again, not gonna bother with return as it didn’t come with any packaging slip or return address. Chinese Junk.
The first items I ordered were beautiful and came quickly so I decided to order a few more for gifts. Out of 5 items I received 1 and as of today 24 days have gone by. I have messaged customer service a number of times and they apologized but I’ve become very disappointed. I will say the celestial earrings I ordered were very small and did not have the quality I was expecting. More for a child, but I’ll keep even though they offered to return for a different pair.
When I found the site I fell in love with the jewelry. Ordered there bundle sale for $80 and even got an extra free gift! Every piece was beautiful. Looks and feels durable, will absolutely be ordering more pieces :)
Two of the pieces were the wrong piece and it took a little longer than expected to receive. That being said, I like the jewelry. So far it appears to be well made and the pieces that were correct were as they were represented.
I have enjoyed my jewelry from Love Aero. I just ordered my second bundle. I got tons of compliments!~
The pieces are beautiful with elegant and classic designs. Maybe the necklaces are a little thin. Love Aero are very carefully and professional with costumers orders.
The pieces are high quality for the price and appear like the picture. So far they have not tarnished or caused any irritation. I was accidentally sent the wrong piece, however the customer service team answered promptly and sent me the correct piece and allowed me to keep the other one ,which was nice. I wish their shipping was a little faster, but I would definitely order again!
Love love love this jewelry. I get so many compliments and I share the info! Quality is great. Easy to order and a quick delivery!
Keep you informed every step of the way via emails. They carefully packaged everything, even individually bagged each item in its own velvet bag to preserve their beauty for shipping & delivery as well as for personal storing to preserve their beauty. Including care instructions. Its so much excitement to unveil each item.
This company is awful! My pieces tarnished quickly. I wanted to use my lifetime guarantee that they boast. They’ll replace the piece for a shipping and handling fee that is the same as you originally paid. I argued with them for forever! They have no true customer service. Total scam.
I wanted to love these pieces, but they do not hold up to real life. The brand claims the metal won't change color, but after a week of normal daily wear, the bracelet has heavily tarnished on the back. The craftsmanship is also severely lacking; a single drop on the floor caused four stones to fall right out of the ring. Highly disappointed and would not recommend.
AMENDMENT 7/30/26
Customer support was helpful and immediately I was refunded.
Appreciate the follow up.
⭐️⭐️⭐️
Delivery was from CHINA.
Over (21) days to receive.
All bracelets are different sizes.
One size for a child, one size for a teenager’s wrist.
Not one bracelet was for a Woman/Adult’s wrist.
I have written within their App NO RESPONSE.
I have, separately, emailed 3x’s.
AGAIN NO response.
NOT as stated their
Love Aero Policy (“Will respond within days”)
- - -
* I talked with customer service of Love aero and they are amazing. Laila took care of my tarnished piece and she is sending another one to replace the ring was bad. Thank you Laila! *
Ibought some pieces on may 23 and all pieces, actually 5 pieces are tarnishing. Unacceptable, since they say is tarnish free. Aero love is trying to solve this issue. I’ll be back to let all you know if everything will be resolved.
I love the jewelry. I had an issue with my shipment and after contacting customer service they sent me the replacement piece. Highly recommend.
I bought a variety of items. The bangle bracelets are super cute. I also love my ring. The necklace is a bit of a harsh gold that doesn’t look good with my skin though. Another necklace didn’t even fit around my neck (and I am not a big person).
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