Outdoors Domain Reviews 

1,645
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

From the very start to the finish the whole team were amazing. They were all very helpful and gave us good advice and were happy to make any changes we asked for. Our outdoor kitchen is amazing; all o... See more

Rated 5 out of 5 stars

There was a delay in my order due to the product being discontinued but outdoor domain Did everything they could to rectify the problem. Offered the next better bbq at no extra charge and had it shi... See more

Rated 5 out of 5 stars

We wanted a new barbeque and had selected a Quasar 6 burner model. Several nearby retailers sold it but were either out of stock or were unable to provide delivery. By accident I came across Outdoors... See more

Rated 3 out of 5 stars

Purchased a Fontana Forni Mangiafuoco pizza oven from Outdoors Domain in late 2021. Less than three years later and the spark arrestor is collapsing as the spacers were clearly made of mild s... See more

Company details

  1. Grill Store
  2. Furniture Store

About Outdoors Domain

Information provided by various external sources


Outdoors

Finsol

About us

Outdoors Domain is an Australian owned and operated business that has been offering our customers quality products and exceptional service since 2008 in-store and 2010 online at OutdoorsDomain.com.au. Our retail outlet and offices are located in Melbourne's eastern suburbs and are staffed by a dedicated team who all enjoy and share a love of the great outdoors.

Our credo is simple, we aim to provide you with a seamless and secure online shopping experience, with access to a massive range of products, all at great prices, which you can view and buy from the comfort of your home. We dispatch 99% of orders within 24 hours and offer exceptional customer service that does not stop once we receive payment.

We're 100% Australian owned & operated We're an experienced online retailer with more than 10,000 satisfied customers We promise exceptional customer service from friendly and professional staff We dispatch 99% of orders in 24 hours We have service agents Australia-wide



finsol

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,645)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an amazing experience we had with Outdoor Domain.

From the very start to the finish the whole team were amazing. They were all very helpful and gave us good advice and were happy to make any changes we asked for. Our outdoor kitchen is amazing; all our family and friends love it. We were kept update to date every step of the way; they were on time with delivery and installation. Would totally recommend using Outdoor Domain.

2 March 2026
Rated 5 out of 5 stars

Excelled in rectifying the problem

There was a delay in my order due to the product being discontinued but outdoor domain Did everything they could to rectify the problem. Offered the next better bbq at no extra charge and had it shipped from Melbourne as fast as they could, even let us pick it up a bit after hours as we were late due to traffic. Excellent communication and care to customers.
Thanks
Amy

19 December 2025
Rated 5 out of 5 stars

Quality Outdoor Kitchen and great customer service …

Rozi at Outdoors Domain was extremely helpful in our early enquiries and in guiding us through the Outdoor Kitchen and BBQ options when we visited the showroom. We elected to do a self assemble which is very doable if you are a bit handy and have time not to rush. Our only hiccup was some missing bolt fittings on the bottom of the BBQ (factory issue) which meant we could not screw in the levelling legs, however Outdoor Domain organised for their installers to come out and rectify the issue with mounting blocks (which are probably more stable). Very happy with the end result!

10 November 2025
Rated 5 out of 5 stars

Great Service

Really impressed with their customer service.
Jon has been extremely helpful offering great customer service through the entire process, order, shipping, post sales.
Definitely reccomend.

9 January 2026
Unprompted review
Rated 4 out of 5 stars

It was really easy to order what I…

It was really easy to order what I wanted online and it was delivered within a few days. Unfortunately I had been sent the wrong product but it was easy to lodge a query using the online chat form and I soon received a reply from a staff member Jonathan. He was very helpful and arranged for the correct product to be sent out and I received this just in time for Christmas. Overall great service to rectify the mistake.

11 December 2025
Rated 5 out of 5 stars

New barbeque purchase

We wanted a new barbeque and had selected a Quasar 6 burner model. Several nearby retailers sold it but were either out of stock or were unable to provide delivery. By accident I came across Outdoors Domain. They had stock, could provide delivery (at reasonable cost), and in a short period. Rachael took my details over the phone, promised to call me back, and did so, matching the best price we had been offered. Delivery was made as promised .

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Very happy 😊

Super helpful staff (thank you Jon!). The items arrived as described and on time. Was a very pleasant experience :)

10 November 2025

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