Oscillot Reviews 

581
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product as effective, well-made, and high quality, often noting its aesthetic design and seamless integration. The ordering process was frequently described as easy and straightforward, with many consumers finding installation simple and manageable on their own. However, some customers also noted issues with delivery, experiencing significant delays or packages not arriving. A few reviewers mentioned a lack of communication regarding delivery dates or tracking. Additionally, some people found installation challenging due to poorly designed components or a lack of clear instructions.

What people talk about most

Product

Customers had positive experiences with the product, often describing it as amazing, great, and of good... See more

Quality

Reviewers mention positive feedback about quality, consistently describing products as well-made, solid, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many customers reporting super fast, prompt, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the intuitiveness and... See more

Order

People report positive experiences with the ordering process, finding it easy to navigate and complete... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Tree Guards are the best! Haven’t found anything else that stops my cat from climbing trees & it means he can go out into the backyard stress free. What would make these cones even better is havin... See more

Company replied

Rated 4 out of 5 stars

Website is easy to use, instructions are clear, and the escape attempt videos are amusing. My first order arrived promptly and was thoughtfully packaged. My second order was slow due to being out of s... See more

Company replied

Rated 4 out of 5 stars

Site very informative but a little confusing. Pricing gave impression of additional import duty but this was included in delivery Also really need a contact phone number, as email reply in 48hours... See more

Company replied

Rated 5 out of 5 stars

Great product, quite easy to install and much more aesthetic than other solutions on the market. Ours needed a bit of adaptation since the fence is not always leveled, has some horizontal boards which... See more

Company replied



Company details

  1. #11 of 13 best companies in Pet Supply Store
  2. #1 of 1 best companies in Fence Supply Store
  3. #1 of 1 best companies in Hardware Accessories Store
  4. #11 of 12 best companies in Pet Store

Written by the company

Available in easy DIY Kits & suitable for most fence types, Oscillot® is the safe, effective, simple way to keep pet cats contained to their yards. This revolutionary cat containment system is designed for DIY installation to existing fences(at least 1.80 metres in height) including metal, timber, masonry, vinyl and composite fencing to keep pet cats safe and prevent them from roaming beyond the fence line. Oscillot® consists of a series of four-bladed aluminium Paddles designed for installation running consecutively the length of the fence line between Post Kits containing bearings. When a cat tries to jump and scale the fence, they place a paw on the paddle, which then spins; the cat cannot get traction and falls safely back to the ground. Oscillot® is fast-becoming the first choice for cat owners in Australia, and across the world, because there are no wires, no cages and no netting, it is cat friendly ,unobtrusive and can turn most fences into a cat proof fence, easily and cost effectively. Oscillot® is an ideal choice for cat owners wanting to keep their cat safely contained without compromising the aesthetics of their yard or fence.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

581 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(581)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to install

6 July 2026
Oscillot logo

Reply from Oscillot

Thank you so much, Miguel! We really appreciate your recommendation and a 5-star review!

Rated 5 out of 5 stars

Easy to order

Easy to order, delivery was fairly quick, and the product was exactly as described and easy to install, although there were no installation details with the product and I had to look them up.

19 June 2026
Oscillot logo

Reply from Oscillot

Dear Jeremy,

Thank you for your wonderful feedback! We are glad to hear that the ordering process was straightforward, your delivery arrived quickly, and that you found the system easy to install.

Thank you as well for pointing out that the installation guide was not included with your order, and we are sorry for the inconvenience. Our detailed installation guide, along with step-by-step installation video, is available on our website to help make the installation process as straightforward as possible. We appreciate you bringing this to our attention. Thank you again for choosing Oscillot!

Rated 1 out of 5 stars

SCAM. AVOID. Not sure the company even exists

Not sure the company even exists. Total scam.
Company have got back to me - explaining delay and import costs.
Waiting for a refund.

29 June 2026
Oscillot logo

Reply from Oscillot

Dear Clare,

We are sorry to read your review.

We have looked into your order and can see that it was unfortunately affected by an unexpected stock delay, which delayed dispatch.

Your order has now been dispatched, and we have reached out to you directly to better understand your concerns and ensure everything is resolved to your satisfaction.

Kind regards,
Team Oscillot

Rated 5 out of 5 stars
Oscillot logo

Reply from Oscillot

Hi Jodie,

Thank you very much for your feedback! We are glad to hear that you are happy with the product and that your order arrived quickly.

We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 3 out of 5 stars

Customer Service response is too slow!

Great product, five stars. Terrible customer service. Too slow to respond to a question. It took five days to respond to a question. Then, when I ordered the product, I accidentally forgot to specify that it was a wooden fence, which meant I wouldn't receive the wooden brackets. I sent an email and tried to call to cancel the order. Nobody responded by email until the product was almost at my door. The customer service response time is so slow that it affects the intention of getting the right product.

29 May 2026
Oscillot logo

Reply from Oscillot

Hi Edward,

Thank you for your feedback, and we are glad to hear that you are happy with the product itself.

We are sorry that our response time did not meet your expectations. We recently experienced an unusually high volume of enquiries and orders, which unfortunately resulted in longer response times than usual. While we always strive to reply to all customer enquiries within 48 hours, there are occasions when this may take a little longer.

Thank you again for taking the time to share your experience. We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Kind regards,
Team Oscillot

Rated 5 out of 5 stars

Very good

Delivery was fast, I haven't installed them yet but I hope they're ok.The package arrived without any problems considering it came from Poland. I will buy more to put on the entire fence, thank you.

22 June 2026
Oscillot logo

Reply from Oscillot

Dear Alina,

Thank you for your lovely review!

We are happy to hear that your order arrived quickly and safely. We hope the installation goes smoothly, and if you have any questions along the way, our team will be happy to help.

Thank you for choosing Oscillot, and we look forward to helping keep your cats safe outdoors!

Rated 5 out of 5 stars

Good product

Good product, prompt delivery, easy to fit instructions.

22 June 2026
Oscillot logo

Reply from Oscillot

Thank you so much, Fraser! We really appreciate your recommendation and a 5-star review!

Rated 3 out of 5 stars

I like the overall concept

I like the overall concept, but I did notice the brackets that you show on your videos and website are not the same as the one sent to me. The new ones or redesigned ones have four holes on one side and two holes on the other. The two holes that you are supposed to anchor the Post part to it with supplied screws is at an angle that a Phillips screwdriver is unable to tighten.

12 June 2026
Oscillot logo

Reply from Oscillot

Hi Susan,

Thank you for your feedback.

We are glad to hear that you are satisfied with the system :)

After you contacted our support team, we were happy to provide detailed installation guidance and a demonstration video showing the recommended installation method. We hope this helped clarify the process, but if you have any further questions during your installation, please do not hesitate to get in touch. We are always happy to assist!

Rated 5 out of 5 stars

Good quality product

Good quality product. Very good instructions and a quick response to a question I had. Ordered another 8 feet! My adventurous cat rolled right off the fence as shown in the video. Only thing that he hurt when he fell backwards was his pride. Gave him some treats to help soothe is ego. Highly recommend!

15 June 2026
Oscillot logo

Reply from Oscillot

Hi Barb,

Thank you for taking the time to leave such a fantastic review!

It is great to know that the product met your expectations and that our installation guide and support team helped make the process straightforward.

Thank you for your trust in Oscillot and for recommending our system to other cat owners. We hope your feline explorer continues to enjoy the outdoors safely for many years to come!

Rated 5 out of 5 stars

Great customer service and quick…

Great customer service and quick delivery. I love this product. Cat only tried the fence spinners once and is content to stay in yard now - UNSUPERVISED!

11 June 2026
Oscillot logo

Reply from Oscillot

Hi Holly,

Thank you for choosing Oscillot and for your wonderful review! We are happy to hear that you had a great experience with both our customer service and delivery.

We hope you continue to enjoy the peace of mind that comes with knowing your cat can safely explore outdoors!

Rated 5 out of 5 stars

Great product easy to install and the…

Great product easy to install and the YouTube video was great!

12 June 2026
Oscillot logo

Reply from Oscillot

Hi Victor,

Thank you very much for your feedback! We are glad to hear that you liked the installation video. We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 5 out of 5 stars

Wow!

Wow! Our little boy, Mochi, just tried to jump the fence and your system stopped him!!! I witnessed the whole thing! So glad I was able to see him it in action. We live on a hillside where there are lots of coyotes, so protecting our babies is critical! Thank you!

14 June 2026
Unprompted review
Oscillot logo

Reply from Oscillot

Hi Rita,

Thank you so much for sharing this with us!

We are thrilled to hear that you were able to witness Mochi's first escape attempt — and even happier that the system worked exactly as intended. Knowing that it helps give you peace of mind, especially with coyotes in your area, is exactly why we do what we do.

We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 1 out of 5 stars

The item has not been delivered and I…

The item has not been delivered and I haven’t received any notifications. There has been no update on the shop app.

3 June 2026
Oscillot logo

Reply from Oscillot

Hi Shelley,

Thank you for your feedback, and we sincerely apologise for the inconvenience.

We experienced a slight delay due to an unexpected restock issue, which unfortunately affected the dispatch timeline of some orders.

The good news is that the stock issue has now been resolved, and your order has been dispatched. You should have received a shipping confirmation email containing your tracking details. If you cannot locate it, please feel free to contact our support team and we will be happy to resend the information.

We apologise again for the delay and appreciate your patience and understanding.

Kind regards,
Team Oscillot

Rated 5 out of 5 stars

Easy how to install guide

Easy how to install guide , super prompt delivery , great quality product

19 May 2026
Oscillot logo

Reply from Oscillot

Hi David,

Thank you for your wonderful feedback and for choosing Oscillot, and we hope you and your cat enjoy many happy years outdoors!

Rated 5 out of 5 stars

The tree guards are doing the job

The tree guards are doing the job! Our kitten is not able to climb up our huge pecan and oak trees in the back yard. Takes the worry away.

15 May 2026
Oscillot logo

Reply from Oscillot

Hi Sharon,

Thank you for your lovely feedback!

We are glad to hear that the Tree Guards are doing exactly what they were designed to do.

We appreciate your support and wish you and your furry friend many happy and safe years ahead.

Rated 5 out of 5 stars

The purchase online was very easy and…

The purchase online was very easy and the product quality is good. The item works very well and installation was a breeze.

8 May 2026
Oscillot logo

Reply from Oscillot

Hi Adam,

Thank you for your wonderful feedback and for choosing Oscillot. We hope you and your cat enjoy many happy years outdoors!

Rated 2 out of 5 stars

I have phoned a number of times about…

I have phoned a number of times about the masonry kit which we paid for, but was not included. I have since employed a handyman to install it. we managed with difficulty as brackets, etc are very poorly designed, and he supplied masonry kit. SO WE WOULD LIKE OUR MONEY BACK FOR THAT PART.

27 April 2026
Oscillot logo

Reply from Oscillot

Hi Lyle,

Thank you for your feedback. We are sorry to hear about your experience.

After reviewing our communication history, we found that your original order was placed for a metal fence kit, and once you contacted us regarding the masonry setup, our team promptly updated and modified the order accordingly.

As we would genuinely like to better understand what happened during the installation process, we have reached out to you directly for some additional information. We would be very happy to review the situation further and work towards resolving the issue with you.

Kind regards,
Team Oscillot

Rated 4 out of 5 stars

Considering delivery came all the way…

Considering delivery came all the way from Poland, it arrived fairly quickly (although quite costly). Shame there is no distributor within the UK.

10 April 2026
Oscillot logo

Reply from Oscillot

Dear Trevor,

Thank you very much for your feedback. We are glad to hear your order arrived quickly despite the international delivery.

We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

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