Jericho Skincare ANZ Reviews 

406
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting their suitability for sensitive skin and pleasant, subtle fragrances. Many appreciate the non-greasy formulas that absorb well, leaving skin feeling rejuvenated. People also highlight the excellent service, with orders processed easily and delivered promptly. The fast and reliable delivery ensures products arrive beautifully and securely packaged, often including generous samples that allow consumers to explore other offerings. Reviewers frequently mention being impressed with the overall performance and variety, leading many to become long-term, satisfied users who value the consistent quality and thoughtful presentation.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality, variety, and... See more

Quality

People report positive experiences with quality, consistently praising the products for their effectiveness... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery... See more

Service

Customers had positive experiences with service, consistently describing it as excellent and amazing.... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the online purchasing and ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Jericho for my "Black Pearl" hand & nail cream which I think will stay with me forever. I enjoy cleansing & brushing my nails following up with an application of "Black Pearl" to rejuvenate... See more

Rated 5 out of 5 stars

Beautiful product and I was able to purchase it at half price! Website is easy to use. Online purchasing is a breeze with quick delivery and great communication. Product arrived beautifully package... See more

Rated 5 out of 5 stars

I always give my purchases as gifts and everyone is very satisfied with their products and this last order was no different. In fact one friend asked if I could get some replacement items which I did... See more

Rated 5 out of 5 stars

Lovely surprise to receive samples sent with the product. Less body products and more face would have been nice. But lovely to get them Product arrived on time, securely packaged and as described... See more


Company details

  1. #7 of 16 best companies in Health and Beauty Shop
  2. #2 of 9 best companies in Beauty Product Supplier
  3. #1 of 1 best companies in Cosmetics Industry
  4. #2 of 7 best companies in Cosmetics Store

Written by the company

Jericho Skincare is an exclusive importer and distributor of the world’s most renowned Dead Sea and professional skincare brands. We proudly bring you the finest collections from Jericho Cosmetics, Mon Platin, Sea of Spa, Bio Spa, Bio Marine, Black Pearl, Alternative Plus, Gold Benefits, Snow White, Genesis Herbs, Cannabio, Skin Relief, Juman Dead Sea and more. Each brand is carefully selected for its commitment to quality, innovation, and visible skincare results. Our mission is to make luxurious, nature-based skincare accessible throughout Australia and New Zealand. By combining Dead Sea minerals, vitamins, botanical extracts, and scientifically-proven actives, our partner brands deliver solutions that hydrate, restore, and rejuvenate - from daily facial care to indulgent spa-grade treatments. All Jericho products are manufactured in ISO/GMP certified facilities. Our Philosophy: At Jericho Skincare, we believe beauty should be both natural and effective. Every product in our portfolio embodies this balance — blending the healing properties of Dead Sea minerals with modern skincare science to achieve radiant, healthy-looking skin. Our Products: From anti-ageing serums and hydrating creams to nourishing body butters and hair treatments, our brands share a passion for ethical beauty, cruelty-free formulas, and premium ingredients. Whether you’re searching for Dead Sea minerals, black caviar extract, 24-carat gold infusion, or botanical oils, Jericho Skincare ANZ connects you with authentic products designed to transform your skin. Our Promise: 100% authentic brands imported and distributed exclusively by Jericho Skincare ANZ Premium skincare, body care and hair care for all skin types Fast, reliable shipping across Australia and New Zealand Dedicated customer support and expert product guidance Experience the difference of real Dead Sea and professional cosmetic formulas - delivered exclusively for you by Jericho Skincare Australia & New Zealand.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

406 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(406)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Delivery was quick BUT

Delivery was quick BUT, the main item I wanted was out of stock, but they weren't overt about that. Took my money, processed the order quickly, then advised me I wouldn't be getting the thing I wanted most. Feels like a scam, or inapt at inventory tracking. Either way, disappointing.

14 July 2026
Jericho Skincare ANZ logo

Reply from Jericho Skincare ANZ

Dear Belinda,
Thank you for taking the time to share your feedback. We’re genuinely sorry that the item you wanted most was unexpectedly out of stock.

As soon as we identified the inventory discrepancy, we notified you via email and immediately processed a full refund of $25.46 for the unavailable item; the remaining products were dispatched without delay. We completely understand your disappointment, but we’d like to reassure you that this was never an attempt to mislead you or take payment for an item we didn’t intend to supply. Unfortunately, despite our best efforts to maintain accurate stock levels, occasional inventory discrepancies can occur.

If you no longer wish to keep the rest of your order, we’re happy to accept the unopened and unused items back for return and issue a full refund for your order. Simply contact our customer service team sales@jerichoskincare.com.au and we’ll arrange the return for you.

We sincerely apologise for the inconvenience and appreciate your feedback, as it helps us improve our inventory management and customer experience.

Kind regards,
Jericho Skincare Customer Support Team

Rated 5 out of 5 stars

Propmt delivery

Delivery was prompt - I was notified the product was prepared over the weekend which surprised me! And I am happy with the products that were sent. I've gone for the after shave cream which has a nice scent and feels nice when applied, and the black caviar moisturiser which I am also happy with.

20 June 2026
Rated 5 out of 5 stars

Great service, wonderful product!

Beautiful product and I was able to purchase it at half price!
Website is easy to use. Online purchasing is a breeze with quick delivery and great communication.
Product arrived beautifully packaged with a few samples inside. Lovely!
Highly recommended.

21 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look