I have been purchasing from AMR for many years as a non-trade walk-in customer. The not so new premises considering how long ago they relocated at Ingleburn, NSW, is set out beautifully and easy... See more
Company replied
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See what reviewers are saying
hi... your shop in cannington perth which hasnt been open long goes above and beyond in helping us with our needs.. we live over an hour away and frequent the supplier every 2 to 3 weeks.. they sort a... See more
Company replied
I thought the prices on some things were too good to be true and was hoping it wasn't a scam but was willing to test it out. Low and behold, it is legit, I couldn't believe how fast they shipped my it... See more
Company replied
I placed an order with AMR on Friday morning and was told to expect it either just before Christmas or just after. It was was the most wonderful surprise when the courier kocked on the door the very... See more
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Company details
- Beauty Supply Store
- Beauty Product Supplier
- Beauty Products Wholesaler
- Hair Extensions Supplier
- Hair Product Store
- Health and Beauty Shop
Written by the company
AMR is Australia's one stop shop for your trade professionals. From brushes, clips, hair iron's, hair dryer's, barber supplies, wholesale makeup, tanning, waxing and much more. We pride ourselves on having the best service and pricing in the industry! We believe that salon products should be accessible, affordable and convenient for all our customers. At the core of AMR, we have our hairdressing and beauty salon owners at heart. AMR unconditionally guarantees trade prices to our trade customers. We service our community by opening doors to our customers in the four store locations in Ingleburn and Penrith NSW, Epping VIC, and Belconnen ACT, as well as online. The internal make up of our team is an accumulation of over 75 employees of varying talents and skills that play a vital role in AMR’s presence in the marketplace. The combined skills and enthusiasm of our team is what has driven the company to set trends within the industry and beyond. Our production and communications team has mastered the art of graphic design, photography, script writing, videography, media awareness and the phenomenon of social media. On top of this, our incredible warehouse, retail, customer service, accounts and operation teams work their magic behind the scenes to make the vision of AMR possible. It’s extraordinary how personal our team members become with customers in-store or via phone, website and web-chat. The communication between our team members and customers is clearly a focus point. Our team love to help customers obtain the best possible deals on offer and to make them happy. AMR Hair & Beauty is built on strong values around diversity and inclusion. With a team of 75 + and growing, we have recognised every individual’s unique differences and how they each contribute to AMR and our growth. We strive to achieve a diverse workforce where individuals feel valued for their unique talents and are encouraged to creatively express themselves freely. We believe in equal opportunity for all. Our environment is one of a kind and customer assistance is a daily experience that provides our team with an enormous sense of pride and satisfaction. Being the frontline person that provides our customers with amazing deals for all their salon necessities is a rewarding experience. The team at AMR thrive with confidence upon knowing that they make a positive difference to a loyal and respected customer seeking value, expertise, products and services that are a cut above industry standards.
Contact info
157 Ohearns Rd, 3076, Epping, Australia
- 0247623925
- sales@amr.com.au
- amr.com.au
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
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Wonderful experiance
12 May 2026
Unprompted review
Reply from AMR Beauty Group
Hi Jan,
Thank you for kindly taking the time to leave your feedback.
We appreciate you and the 5 star rating <3
Taylor
Great experience
The purchase arrived quickly, everything was included, and I love the product. Great price too!
14 April 2026
Unprompted review
Reply from AMR Beauty Group
Hi Loren,
Thank you so much for taking the time to leave your feedback :)
We appreciate you and the 5 star rating.
xx
Taylor
Great prices
Great prices, easy online transaction and fast shipping. Thank you
15 April 2026
Unprompted review
Reply from AMR Beauty Group
Hi Heath,
Thank you for kindly taking the time to leave your feedback.
We hope to hear from you again soon!
Taylor
Products are great and good value
Products are great and good value. Highly recommend.
18 January 2026
Reply from AMR Beauty Group
Hi Taxirhia,
Thank you so much for taking the time to leave your feedback.
We appreciate you and the 5 star rating.
Taylor
Quick delivery very good to deal with…
Quick delivery very good to deal with and great product
21 December 2025
Reply from AMR Beauty Group
Hi Liz,
You are amazing!
Thank you so much for taking the time to leave your feedback.
We hope to hear from you again soon!
Taylor
Reply from AMR Beauty Group
Hi Melinda,
You are so kind!
Thank you for the 5 star rating
Taylor
Fast & easy service
20 November 2025
Reply from AMR Beauty Group
Hi Sonia,
Thank you so much for the 5 star rating <3
Taylor
Fair prices fast delivery
Fair prices fast delivery. I have been there customer more than 1 years!!
9 November 2025
Reply from AMR Beauty Group
Hi Nina,
Thank you so much for taking the time to leave your feedback.
We appreciate the 5 star rating <3
The staff at AMR are amazing and very…
The staff at AMR are amazing and very helpful. Thankyou for such great service with a smile
8 November 2025
Reply from AMR Beauty Group
Hi Sean,
Thank you so much for taking the time to review us.
We appreciate the 5 star rating!
Taylor
No information about stock shortages until the package is sent
Not happy with the purchase, placed an order because of one product only. The store messages you about the stock shortages after they send the parcel, so it's not possible to cancel.
3 June 2025
Unprompted review
Reply from AMR Beauty Group
Hi Ula,
Thank you for taking the time to leave your feedback,
We apologize for any inconvenience caused.
Generally our process when it comes to out of stock items is to email/call the customer, we then hold the order for 24hours.
To avoid further delays, if we do not hear back from the customer in this time we dispatch the order.
If this was not the case in your situation can you please email me directly taylor@amr.com.au
again, I sincerely apologize however I look forward to hearing from you :)
Taylor
Been using this store for a long time..
Been using this store for a long time now and I’m always pleased with the deals. Have ordered three times and no issues with shipping.
6 October 2024
Unprompted review
Reply from AMR Beauty Group
Hi Mackenzie,
Firstly, thank you so much for being a loyal customer of ours.
We are so thankful to read that you have enjoyed your shopping experience with AMR.
We appreciate you and the 5 star rating :)
We look forward to your 4th order!
Have a lovely day!
Taylor
Pretty reliable
Pretty reliable. Sometimes delivery’s are slower than expected
16 September 2024
Unprompted review
Reply from AMR Beauty Group
Hi Sally,
Thank you so much for taking the time to leave your feedback.
We work extremely hard to dispatch orders quickly however are aware of slight delays during sale/busy periods. We sincerely apologize for this.
Nonetheless, whenever you place an order please feel free to email me directly taylor@amr.com.au with your order number and ill make it my mission to have it dispatched same day for you :)
Have a lovely afternoon!
We look forward to working harder to convert your 4 star rating to a 5 star rating.
Taylor
Used to be really good
Received email from a sulking, uneducated, dishonest and rude baboon of a worker Jenny from this org, what a joke, u should quit just coz im asking for a refund. Worst customer service ever.
Used to be really good, had discount codes for free delivery, had the items i needed in stock and delivery was placed at my front door.
Unfortunately not good anymore, poor customer service, items i need are no longer available and parcels are sent straight to post office for pickup, notified amr they suggested i go chasing the parcel and if i want it redelivered have to pay fee extra, omg.
Absolutely ridiculous, defeats the purpose of buying online. all should be shopping elsewhere.
5 March 2024
Unprompted review
Reply from AMR Beauty Group
Hi Norma,
Thank you for taking the time to leave feedback regarding your experience. I am deeply saddened to hear that your shopping experience wasn't positive.
I would love the opportunity to speak with you so I can gather more information from you and find out what we can do on our end to better this situation.
Please feel free to email me directly taylor@amr.com.au and we can work out a time to discuss your experience in more detail.
Have a lovely afternoon, I hope to hear from you soon!
Taylor
Order never received
I ordered a new hair straightener from AMR on November the 16th and have still not received the produce and it is ten days later. I am worried I have been scammed :(
26 November 2023
Unprompted review
Reply from AMR Beauty Group
Hi Danielle,
I am so sorry to read of your experience.
I tried calling you however was unable to reach you.
I have sent you an email :)
I look forward to hearing from you!
Taylor
Reply from AMR Beauty Group
Hi Susan,
Yay, thank you so much for the 5 star rating
We look forward to your next shop with us.
Appreciate you!
Taylor
Great products
Great products. I always take advantage of the sales. Never had an issue with delivery time frames. Packed securely
3 July 2023
Reply from AMR Beauty Group
Hi Renee,
You are amazing, thank you so much for your kind words and for the 5 star rating.
We appreciate you and look forward to your next shop with us :)
Taylor
Reply from AMR Beauty Group
Hi Donna,
Woohoo!
We absolutely love 5 star ratings.
Thank you for kindly taking time out of your busy day to review us.
We appreciate you and look forward to hearing from you again soon!
Taylor
Super fast shipping! Would shop again!
I thought the prices on some things were too good to be true and was hoping it wasn't a scam but was willing to test it out. Low and behold, it is legit, I couldn't believe how fast they shipped my items out. Literally within a few days it was on my doorstep and there were no surprises, everything was the sizes I anticipated, there's been times where I've purchased online through other sites and the products were smaller than I thought they would be. It was worth spending on shipping because I got value in the products and saved a small fortune. Would definently purchase from here again!
3 July 2023
Reply from AMR Beauty Group
Hi Shantelle,
Ok, this is my favourite review of the week!
What an absolute honour to read.
Our team work extremely hard in all of the areas you have mentioned above so reading your review is so appreciated and makes all that hard work truly worth it.
Thank you again, we appreciate you!
Taylor
Great range of products
Great range of products
Simple easy to use website
Quick process and dispatch
23 September 2023
Reply from AMR Beauty Group
Hi Cass,
Yay, what a lovely review.
Thank you for the 5star rating and kind words.
We appreciate you!
Taylor
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