Quick shipping good selection and…
Quick shipping good selection and price. 10/10
28 April 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
- Cannabis store
- Aromatherapy Supply Store
- Electronic Cigarette Store
- Online Food Ordering Service
- Tobacco Shop
- Vaporizer Store
Written by the company
Dein Online-Headshop aus dem Ruhrgebiet 💚 Bei uns findest du alles rund um Vaporizer, Grinder, Papers, Filter, Bongs, Dabbing & mehr – immer mit Liebe und Goodies gepackt. 💨 Wir bieten dir schnellen, diskreten Versand mit DHL und echten Kundenservice ohne Warteschleife. Du hast Fragen oder Produktwünsche? Schreib uns – wir sind für dich da! Dein Team von Johnnys Headshop ✌️
Contact info
Germany
- johnnysheadshop.de
4.8
Excellent
152 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM
Keep digging that hole deeper, Johnny's "Team". This is embarrassing.
I paid on 13 April 2026. Today is 4 may. That’s 21 days, not your magical "day 5". Stop lying in public.
Your tracking number UE948531395DE has been completely dead for over two weeks. It never moved. Not one single scan. That is NOT normal "Economy shipping" — that’s you marking the order as shipped without ever sending anything.
You claim I chose "no tracking" and got three confirmations. Complete nonsense.
Your website clearly advertises "Warenpost international mit Tracking". I have screenshots.
I never received any email saying "no tracking, no insurance". Spam folder is empty.
You sent me a DHL tracking number anyway — why would you do that if it was "no tracking"?
You ignored every message I sent until my review went public. Then suddenly you have time to write novels. How convenient.
This is textbook scam behavior: take the money, fake the shipping, gaslight the customer, then cry "you chose Economy" when caught.
Revolut chargeback is already active. I will update this review with the outcome.
To everyone reading: Stay away from Johnnys Headshop. They promise tracking on their site, give fake numbers, then blame the customer. Classic scam shop.
Where is my package, scammers?
Order #32259 – €86 stolen
13 April 2026
Unprompted review
Reply from Johnnys Headshop
Hello,
Thank you for taking the time to leave a review. We'd like to add some context — for you, and for anyone else reading.
Our reply time: You contacted our support on Friday. We replied first thing Monday morning, as soon as our team was back. That is standard business practice outside of weekend hours — no email to our support ever goes unanswered.
About the tracking: At checkout, you were offered two shipping options — Economy Shipping (no tracking, no insurance) and Premium Shipping (with tracking and insurance). You actively selected the Economy option, and this information was communicated to you at three separate points:
1. At checkout itself, where the expected delivery time and the absence of tracking and insurance are clearly stated next to each shipping option before you confirm the order.
2. In your order confirmation email and customer portal, which contained a dedicated section in plain English explaining that you had selected the Economy shipping tier, that no tracking would be available, and that the parcel would be dispatched immediately.
3. In your shipping confirmation email, which repeated the same information.
In other words, the lack of live tracking updates is not a sign that anything has gone wrong — it is exactly the service that was selected, communicated, and confirmed three times. Premium Shipping exists precisely for customers who want full visibility and insurance coverage.
About the delivery time: We clearly state a delivery window of 5–8 business days for shipments to Italy. Your order is currently on day 5. Cross-border deliveries to Italy can occasionally take a day or two longer when the local postal service is under heavier load. Once a parcel has been handed over to DHL, we genuinely have no way to speed it up — but in the vast majority of cases these shipments arrive very shortly after the stated window, and we have every reason to expect yours will too.
We completely understand that waiting is frustrating, and we are keeping our fingers firmly crossed that your package reaches you in the next couple of days.
Kind regards,
Johnny's Headshop Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.