Privalia Italia Reviews 

11,851
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I’ve been shopping on Privalia for several years and my experience has always been very positive. The products are always original and in perfect conditions. Delivery is easy and convenient and I... See more

Rated 1 out of 5 stars

I bought a pair of Replay jeans, I selected the size in Italian but incorrectly, it corresponds to a smaller European size. The mistake is in the site that matches the sizes incorrectly. Unfortunately... See more

Rated 4 out of 5 stars

I recently bought two items and everything went smoothly. I've also made several purchases in the past and never had any issues. Sometimes I don’t buy just because of the shipping costs or because the... See more

Company replied

Rated 4 out of 5 stars

I recently bought some new Zara clothes from the app, I can just say that everything was perfect. The delivery was done in a drop-off point next to me, quick amd easy. The best delivery was the bathro... See more

Company replied

Company details

  1. Outlet Store
  2. Baby Store
  3. Boot Store
  4. Children's Clothing Store
  5. Clothing Store
  6. Fashion Accessories Store

Written by the company

Vendite fino al -70%: e non è uno scherzo. Vendite inaspettate, sorprese quotidiane, scoperte... questo è quello che ti aspetta ogni giorno sulla app Veepee, leader nelle vendite-evento online


Contact info

3.6

Average

TrustScore 3.5 out of 5

12K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(11,851)

2,117 reviews in the last 12 months

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Rated 5 out of 5 stars

Branded products at very good prices

I’ve been shopping on Privalia for several years and my experience has always been very positive. The products are always original and in perfect conditions.
Delivery is easy and convenient and I’ve never had any issues with orders or refunds.

Branded products at very good prices.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Pinko pants

Bought a wonderful pinko white pants urban style. Very good product perfectly described over the platform and corresponding to the size description. Positive feedback

8 July 2026
Unprompted review
Rated 1 out of 5 stars

I bought a pair of Replay jeans

I bought a pair of Replay jeans, I selected the size in Italian but incorrectly, it corresponds to a smaller European size. The mistake is in the site that matches the sizes incorrectly. Unfortunately they charged me 7€ for the return. But it's not my fault! On the phone, a woman also told me that I would not pay anything, when I checked the refund on the card, I found € 7 less. Incorrect.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

All sizes were wrong

We ordered 3 pairs of sandals, and they got the sizes wrong on all 3, 2 of them were children's sizes, even though we had ordered adult sizes. Terrible experience.

1 July 2026
Unprompted review
Rated 4 out of 5 stars

Great experience

Great experience
Easy order
Fast delivery and good income
Good Quality of product and packaging
It’s not easy evaluated the product by some photo.

8 June 2026
Unprompted review
Rated 4 out of 5 stars

I had a good experience

I had a good experience. The product I received was in new condition and it matches the picture. The delivery could have been faster but I was told about the delivery date so I was aware.

5 June 2026
Unprompted review
Rated 3 out of 5 stars

Unfortunately

Unfortunately, my experience was not positive. The items I received were dirty and stained as soon as I opened the package, which clearly shows a lack of quality control before shipping.
It’s really disappointing to receive products in such condition, especially when you expect a minimum level of care from the seller.
I hope they improve their quality checks, because this is not acceptable.

3 June 2026
Unprompted review
Rated 4 out of 5 stars

Very good platform with some room for improvement

I have recently started using Privalia and it offers great value for money. So if would recommend it. The only problem IMO is the delivery process. I find it quite slow. If they could improve this aspect, they would be great as an overall platform!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy platform

I’ve been shopping on Privalia for several years and my experience has always been very positive. The brands offered are high quality and the products are always authentic and reliable.

Customer service and returns are also very efficient: returns are simple to manage and home pickup is available, which makes the process very convenient. I’ve never had any issues with orders or refunds.

Overall, a trustworthy platform for buying branded products at good prices.

24 April 2026
Unprompted review

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