I’ve been shopping on Privalia for several years and my experience has always been very positive. The products are always original and in perfect conditions. Delivery is easy and convenient and I... See more
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I bought a pair of Replay jeans, I selected the size in Italian but incorrectly, it corresponds to a smaller European size. The mistake is in the site that matches the sizes incorrectly. Unfortunately... See more
I recently bought two items and everything went smoothly. I've also made several purchases in the past and never had any issues. Sometimes I don’t buy just because of the shipping costs or because the... See more
Company replied
I recently bought some new Zara clothes from the app, I can just say that everything was perfect. The delivery was done in a drop-off point next to me, quick amd easy. The best delivery was the bathro... See more
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Company details
Written by the company
Vendite fino al -70%: e non è uno scherzo. Vendite inaspettate, sorprese quotidiane, scoperte... questo è quello che ti aspetta ogni giorno sulla app Veepee, leader nelle vendite-evento online
Contact info
Via Tortona 27, 20144, Milano, Italy
- 02 4004 2003
- https://aiuto.privalia.it/
- it.privalia.com
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This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 24 hours
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shopping on Privalia
I’ve been shopping on Privalia for several years and my experience has always been very positive.
Branded products at very good prices
I’ve been shopping on Privalia for several years and my experience has always been very positive. The products are always original and in perfect conditions.
Delivery is easy and convenient and I’ve never had any issues with orders or refunds.
Branded products at very good prices.
Pinko pants
Bought a wonderful pinko white pants urban style. Very good product perfectly described over the platform and corresponding to the size description. Positive feedback
I bought a pair of Replay jeans
I bought a pair of Replay jeans, I selected the size in Italian but incorrectly, it corresponds to a smaller European size. The mistake is in the site that matches the sizes incorrectly. Unfortunately they charged me 7€ for the return. But it's not my fault! On the phone, a woman also told me that I would not pay anything, when I checked the refund on the card, I found € 7 less. Incorrect.
All sizes were wrong
We ordered 3 pairs of sandals, and they got the sizes wrong on all 3, 2 of them were children's sizes, even though we had ordered adult sizes. Terrible experience.
Bought two items and I got them
Bought two items and I got them. Only problem is constant spam of marketing mails, they include coupons but if you unsubscribe you can’t have them.
Always a good purchasing experience
Very easy purchasing process. Product as expected, delivered on time. Always a flawless experience
Great e-commerce website
I often order on Privalia, and I find prices interesting with good quality items. I suggest it!
Great experience
Great experience
Easy order
Fast delivery and good income
Good Quality of product and packaging
It’s not easy evaluated the product by some photo.
I had a good experience
I had a good experience. The product I received was in new condition and it matches the picture. The delivery could have been faster but I was told about the delivery date so I was aware.
The product I purchased arrived within…Excellent service provided
The product I purchased arrived within the specified timeframe and matched what I ordered.
Excellent service provided
Unfortunately
Unfortunately, my experience was not positive. The items I received were dirty and stained as soon as I opened the package, which clearly shows a lack of quality control before shipping.
It’s really disappointing to receive products in such condition, especially when you expect a minimum level of care from the seller.
I hope they improve their quality checks, because this is not acceptable.
Prices and discounts are very…
Prices and discounts are very competitive. The parcel arrived on time and the item was perfectly packaged
Very good platform with some room for improvement
I have recently started using Privalia and it offers great value for money. So if would recommend it. The only problem IMO is the delivery process. I find it quite slow. If they could improve this aspect, they would be great as an overall platform!
Not 5 just because some prices before…
Not 5 just because some prices before sales i checked are inflated .
Better buy top brand anyway
cheers
ernesto
ps i buy on Privalia since 10 yeasr
Trustworthy platform
I’ve been shopping on Privalia for several years and my experience has always been very positive. The brands offered are high quality and the products are always authentic and reliable.
Customer service and returns are also very efficient: returns are simple to manage and home pickup is available, which makes the process very convenient. I’ve never had any issues with orders or refunds.
Overall, a trustworthy platform for buying branded products at good prices.
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