When a problem arose concerning a mistaken double payment, my complaint was listened too, and dealt with, swiftly, I would recommend keeping receipts and bank statements showing payments, but this com... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Hozah parking for a while now adding different cars we have had to the list of auto payment. I do remember having an issue a while back but also remember the customer service person being... See more
Hozah Autopay is an easy-to-use and easy-to-set-up system for a single vehicle or multiple vehicles. Following a visit you'll get an email confirming the vehicle registration numbers and the entry... See more
Company replied
Hozah is my favourite parking App. Once you have set up your account, your car is recognised by ANPR on entering and leaving the car park, and your debit card is automatically charged a few days later... See more
Company replied
Company details
Written by the company
Pay for parking automatically with Hozah® Autopay. No cash, no apps, and no fines. Simply park and let Hozah take care of the rest.
Contact info
United Kingdom
- hozah.com
3.8
Great
701 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hozah
Hi Glennis,
Thank you for your kind review! Really glad AutoPay is making things simpler for you. Hope to see you again soon.
Happy Parking!
Very simple to register
Very simple to register, have no worries once parked
26 February 2026
Unprompted review
Reply from Hozah
Hi Georgia,
Thank you for your kind review! Glad to hear registration was straightforward and that you can park with peace of mind. Hope to see you again soon.
Happy Parking!
This carpark is situated in a…
This carpark is situated in a convenient part of Wrexham with easy access it is so simple to drive in and out without worrying about queuing
9 March 2026
Unprompted review
Reply from Hozah
Hi Graham,
Thank you for your kind review! We're really pleased to hear you're enjoying the Hozah parking experience in Wrexham. Hope to see you again soon.
Happy Parking!
The best thing since sliced bread
The best thing since sliced bread, Just drive in and drive out, no waiting in the cold and wet to pay at the machine, I'm so glad I joined Hozah.
9 March 2026
Unprompted review
Reply from Hozah
Hi there,
Thank you for your kind review! What a compliment! We're so glad you're enjoying the Hozah AutoPay experience. No more waiting around in the rain! Hope to see you again soon.
Happy Parking!
Easy to use
Easy to use, makes it easier to pay for parking when you’re in a rush!
10 March 2026
Unprompted review
Reply from Hozah
Hi Gemma,
Thank you for your kind review! We're really glad Hozah is saving you time when you're on the go. Hope to see you again soon.
Happy Parking!
So easy and convenient to use
Very easy and convenient to use. Reliable with excellent communication regarding payment amount and when it will be taken. I'd be happy for all car parks to operate using Hozah and intentionally chose the areas where Hozah is possible.
Using Hozah saves time and it's completely hassle free. I once had a query regarding payment which was swiftly answered.
I strongly recommend using Hozah.
21 February 2026
Unprompted review
Reply from Hozah
Hi Elaine,
Thank you for your lovely review! It's great to hear that Hozah is making parking easier for you, and that you're actively choosing car parks where we operate. That really means a lot to us.
Glad our team could help quickly when you had a query too. Hope to see you again soon.
Happy Parking!
Reply from Hozah
Hi there,
Thank you for your kind review! We're really glad to hear you're finding Hozah fast and convenient. Hope to see you again soon.
Happy Parking!
Really easy to use
Hozah is really easy to use and I have never had any issue with payments.
7 March 2026
Unprompted review
Reply from Hozah
Hi Gary,
Thank you for your kind review! Really pleased to hear that everything has been running smoothly for you. Hope to see you again soon.
Happy Parking!
Good parking and safe
Good parking and safe. Auto pay is brilliant no worries at all
28 February 2026
Unprompted review
Reply from Hozah
Hi Gary,
Thank you for your kind review! So glad to hear you're enjoying Hozah AutoPay. Hope to see you again soon.
Happy Parking!
Hassle free Hozah!
Hozah has excellent hassle free service, timely, swift an accurate
5 March 2026
Unprompted review
Reply from Hozah
Hi there,
Thank you for your kind review! We're delighted to hear you're having such a smooth experience with Hozah. Hope to see you again soon.
Happy Parking!
No hassle
No hassle, you take the fee required, no problem. It's a shame other parking providers can't be as good.
6 March 2026
Unprompted review
Reply from Hozah
Hi there,
Thank you for your kind review! That's really great to hear, and what a compliment! We're glad Hozah is making parking straightforward for you.
Hope to see you again soon.
Happy Parking!
Avoid these fraudsters
Avoid these fraudsters, I'm being charged for parking in carparks I'm 300 miles from, I've had to remove my car from this site, stop all card payments and still I receive notification of attempted charges on my credit card. £10 in 8 days. If these clowns send a debt collection mob after me which I'm guessing will happen in the future. Avoid Avoid Avoid you are warned.
5 March 2026
Unprompted review
Reply from Hozah
Hi Robert,
Thank you for bringing this to our attention, and we sincerely apologise for the frustration this has caused. We completely understand how concerning it must be to receive unexpected charge notifications.
We want to reassure you that these emails were sent due to a system error, and any payments in question have already been refunded to you.
Our team is actively working on a fix to prevent this from happening again. If you have any further concerns, please don't hesitate to reach out to us directly and we'll be happy to help.
We appreciate your patience.
Positive experience.
I used Hozah on one occassion but recently (following the sale of our car a few months ago) I received a parking notice. I contacted Hozah with evidence of our sale and no charges were made.
I found Hozah good to communicate with. Sometimes we are quick to complain on review sites. It is also good to mention when someone has done well.
4 March 2026
Unprompted review
Reply from Hozah
Hi Simon,
Thank you so much for taking the time to leave this review. We really appreciate that you reached out to us, and we're glad our team was able to resolve things quickly for you.
You're absolutely right that it's worth sharing positive experiences too, so thank you for doing exactly that.
All the best!
It works amazing and very effectively
It works amazing and very effectively. We never had issues with the auto parking
28 February 2026
Unprompted review
Reply from Hozah
Hi Patricia,
Thank you for your kind review! We're delighted to hear that Hozah AutoPay has been working so well for you. Hope to see you again soon.
Happy Parking!
Hozah is the best
28 February 2026
Unprompted review
Reply from Hozah
Hi Erum,
Thank you for your kind review! We're delighted to hear you're enjoying Hozah. Hope to see you again soon.
Happy Parking!
So handy and easy to use
So handy and easy to use - saves so much time
24 February 2026
Unprompted review
Reply from Hozah
Hi Emily,
Thank you for your kind review! We're really pleased to hear that Hozah is saving you time and making parking handy and easy. Hope to see you again soon.
Happy Parking!
Ongoing Issue with duplicate parking charge
I have been charged twice for my commuter parking for the past four months. I have sent multiple emails about this issue, and although I eventually received refunds, they took several months to process. Unfortunately, I have been charged twice again this month.
It is extremely frustrating to spend so much time repeatedly contacting you about the same billing error. I am very disappointed that this issue has not permanently resolved.
13 November 2025
Unprompted review
Reply from Hozah
Hi Elena,
Thank you for bringing this to our attention, and we sincerely apologise for the ongoing frustration you've experienced with the duplicate charges.
I've checked with our support team, and they have responded to your request.
If you need any further assistance or have any concerns, please don't hesitate to reach out.
We truly appreciate your patience.
Hozah parking
Set up an account which is very easy,Park away ,no worries about finding a QR code or change,have been using Hozah several years now never encountered any problems ,would definitely recommend .
24 January 2026
Unprompted review
Reply from Hozah
Hi Tracey,
Thank you for your wonderful review! We're truly grateful that you've been using Hozah for several years, and we're delighted to hear you've never had any problems. Your recommendation means a lot to us. Hope to see you again soon.
Happy Parking!
Smooth experience
Smooth experience. Billing is accurate and transparent.
17 February 2026
Unprompted review
Reply from Hozah
Hi Elias,
Thank you for the great feedback! We're really pleased to hear you've had a smooth experience with Hozah. Hope to see you again soon.
Happy Parking!
Very convenient
Very convenient. No change to find, or getting bank card out in public. No queuing to pay. No car reg to remember.
11 February 2026
Unprompted review
Reply from Hozah
Hi there,
Thank you for your kind review! We're delighted to hear that Hozah is making parking more convenient for you. Hope to see you again soon.
Happy Parking!
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