Keliweb Reviews 

953
TrustScore 4 out of 5

3.9

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Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider
  4. Internet Provider

Written by the company

Keliweb è un hosting provider che si pone l'obiettivo di garantire servizi di qualità per gli utenti, sia privati che aziende e professionisti. L'azienda lavora per garantire trasparenza e affidabilità su tutti i servizi proposti (dai domini internet ai servizi hosting, fino alle soluzioni più performanti come le VPS e i Server Dedicati).


Contact info

3.9

Great

TrustScore 4 out of 5

953 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(953)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Rapidi

Rapidi, efficienti e cortesi. Top !

16 September 2025
Unprompted review
Keliweb logo

Reply from Keliweb

Ciao Massimo,

che bello leggere la tua recensione. Ci fa davvero piacere sapere che hai trovato nel nostro supporto rapidità, efficienza e cortesia.

Continueremo a fare il massimo per offrirti sempre un servizio all’altezza delle aspettative.

Un caro saluto dal Team Keliweb

Rated 5 out of 5 stars

Assistenza stellare

Risposte immediate, supporto professionale, servizi e assistenza super affidabile.

13 July 2023
Unprompted review
Keliweb logo

Reply from Keliweb

Ciao Lucian, grazie per questa bella recensione :-)

Rated 5 out of 5 stars

Hosting performante - assistenza top

Hosting ultra performante ed assistenza super, veloce ed efficiente.
Passando a loro si sono "magicamente" risolti problemi banali avuti in precedenza con un altro provider.

8 October 2020
Unprompted review
Keliweb logo

Reply from Keliweb

Non abbiamo la bacchetta magica, ma cerchiamo di fare tutto quello che è possibile per risolvere gli eventuali problemi dei clienti. La "magia" sta tutta nelle capacità del nostro team di supportare il cliente in ogni momento.

Grazie per la recensione ;-)

Rated 5 out of 5 stars

Come ho già detto

Come ho già detto, assistenza sempre "Over the Top"

31 March 2020
Unprompted review
Keliweb logo

Reply from Keliweb

Consiglieremo ai nostri tecnici di girare il berretto in stile Sylvester Stallone :-D

Grazie per la tua recensione Enzo.

Rated 5 out of 5 stars

Supporto veloce ed efficiente

Supporto veloce ed efficiente. Sempre gentili e disponibili

26 March 2020
Unprompted review
Keliweb logo

Reply from Keliweb

Ciao Gianpaolo, puoi star certo che da parte nostra troverai sempre cortesia e massima disponibilità.
Grazie per tua recensione :-)

Rated 5 out of 5 stars

Fantastici!

Sempre disponibili ed efficienti ma soprattutto .... risolutivi!

2 February 2020
Unprompted review
Keliweb logo

Reply from Keliweb

Ciao Cristiano, grazie per il feedback e le 5 stelline ;-)

Rated 5 out of 5 stars

Hosting stellato

L'assistenza in chat e via ticket è stellare!
e l'hosting molto professionale

1 March 2018
Unprompted review
Keliweb logo

Reply from Keliweb

Buongiorno Stefano,
grazie per il suo feedback così positivo, come azienda cerchiamo di dare il massimo ogni giorno, sia per quel che riguarda l'assistenza al cliente che per la qualità dei servizi. La sua recensione dei servizi hosting ci spinge a continuare con grande entusiasmo il nostro lavoro.
Cordiali saluti,
Staff Keliweb

Rated 5 out of 5 stars

Fast response on support tickets

Services contracted with the company:
KeliUser Linux hosting plus couple of domains.

Positive:
- The hosting supports "Let's Encrypt" certificates
- The hosting is using cPanel (which I like)
- Good and fast service support

Negative:
I've bought a new domain adding the "ID Protection" package and my personal details were visible with a simple whois.
As soon as the hosting provider was informed, they were able to solve the situation rapidly.
Now the whois information is hidden.

Update:
I've updated from 3 stars to 5 for the fast fast reaction and ability to solve the issue, but I have to admit that I would suggest to keep an eye on your whois.
The hosting provider has confirmed as well that the masking of personal details can take a bit to be processed automatically.

10 May 2017
Unprompted review
Keliweb logo

Reply from Keliweb

Hello Andrea,
We are happy for your review and your hosting opinion about our services. Thank you to giving us the opportunity to meet your needs as soon as possible.

Best Regards

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