Fullcarhistory Reviews 

Reply from Fullcarhistory

5 hours ago

Hello,

We're sorry to hear that you were disappointed with your experience.

We respectfully disagree with your characterization of our service. The subscription terms are clearly displayed during the checkout process, before payment is completed, and are also confirmed in the order confirmation email.

Regarding the vehicle report, the information provided depends on the data available from our external databases. While we strive for accuracy, the completeness of reports may vary depending on the specific vehicle.

Reply from Fullcarhistory

5 hours ago

Thank you for sharing your feedback.

We're sorry to hear that your experience did not meet your expectations. The subscription terms, including the automatic renewal after the trial period, are clearly displayed during the checkout process and must be accepted before completing the purchase.

Regarding your report, we are pleased that our customer support was able to restore your access. As for your request for a goodwill refund, it was carefully reviewed but unfortunately did not meet the conditions of our refund policy.

Reply from Fullcarhistory

5 hours ago

Hello Joudia,

We're sorry to hear that you were disappointed with your report.

The information included in a vehicle history report depends on the data made available by our official data providers. If a report only contains records from a specific period, it means that no additional historical data was available for that vehicle in the connected databases at the time of the request.

We take feedback seriously and strongly disagree with the suggestion that our service is fraudulent.

Reply from Fullcarhistory

5 hours ago

Hello,

We're sorry to hear that you were disappointed with your experience.

Regarding the report, the information is generated from the data available in the official databases linked to the vehicle. If you believe any of the information was incorrect, we would have been happy to investigate the specific case had you contacted us with the vehicle details.

As for your account, we did not close it arbitrarily. It was closed following a request received by our customer support team. If you believe this request was not made by you, please contact us so we can investigate the matter further.

We also reject the claim that our subscription is "scammy." The subscription terms, including the renewal price, are clearly displayed during the checkout process before payment is completed.

Reply from Fullcarhistory

5 hours ago

Bonjour,

Merci pour votre retour positif. Nous sommes heureux d'apprendre que le rapport était complet et qu'il vous a permis d'obtenir toutes les informations que vous recherchiez. Votre satisfaction est notre priorité, et nous vous remercions de nous avoir fait confiance.

Au plaisir de vous accompagner à nouveau pour vos prochaines vérifications de véhicules.

Reply from Fullcarhistory

Jun 24, 2026

Hello,

We are sorry that your experience did not meet your expectations. However, we do not agree with the characterisation of our service as a scam.

The €2.90 offer provides access to a first vehicle report during a trial period. Unless cancelled before the end of that period, it is followed by a monthly subscription of €29.90, which includes 2 additional report credits per month.

The offer terms, subscription price, renewal conditions and cancellation options are displayed on the payment page before the order is confirmed. They are also communicated in the information emails sent after registration, before renewal and at the time of billing.

The subscription was therefore not activated without information. Cancellation stops future renewals, while the report credits included in the already activated billing period remain available in the customer account.

Refund requests are reviewed individually according to the circumstances of each account and the service usage.

Kind regards,
The FullCarHistory Team

Reply from Fullcarhistory

Jun 24, 2026

Hello,

We are sorry to read that your experience did not meet your expectations. However, we do not agree with the characterisation of our service as a scam.

The £2.90 trial provides access to an initial vehicle report. Where a VIN cannot be identified or where certain data is unavailable, the information returned depends on the data sources available for that specific vehicle.

The trial is followed by a monthly subscription only if it is not cancelled before the end of the trial period. The subscription terms, price, renewal conditions and cancellation options are displayed on the payment page before the order is confirmed.

A cancellation stops future renewals. If you believe that a cancellation was submitted before the renewal date but a payment was still taken, this must be assessed against the account’s recorded subscription and cancellation information.

Kind regards,
The FullCarHistory Team

Reply from Fullcarhistory

May 4, 2026

Bonjour,

Merci beaucoup pour votre avis positif.

Nous sommes ravis de savoir que vous avez trouvé notre service simple à utiliser et que le rapport vous a permis d’avoir une vision claire des informations disponibles sur le véhicule.

Bien cordialement,
L’équipe Full Car History