Dear CarJudge Support Team, I am writing to request the immediate cancellation of my subscription. I do not wish to have a subscription, and I do not authorize any further recurrin... See more
Company replied
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See what reviewers are saying
Overall experience is kinda okay. They have great support, although I think that it would be better for users if they will give opportunity to buy one time access to search Vin history instead of star... See more
The response was supper fast! And the person who helped me - Jenny, helped with my issue about my subscription, and without any questions it was resolved! Support is awesome! And info about cars is n... See more
I had a great experience with CarJudge! Their reports are very detailed, clear, and informative, providing all the information you need to make a confident decision when buying your next car. Their cu... See more
Company details
- Car Dealer
- also in
- Auto Broker
Written by the company
CarJudge is your trusted partner for buying used vehicles. Thanks to our VIN and license plate verification technology, we provide instant and comprehensive history reports. Detect mileage fraud, past accidents, theft status, and hidden defects in just one click. Buy your next car with complete peace of mind with CarJudge.
Contact info
Switzerland
- contact@carjudge.com
- carjudge.com
3.7
Average
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fricken scam!!
Fricken scam!!!
Taking money from my account!! I want it back. I never even signed up!!!!
5 November 2026
Unprompted review
Please refund me my £25.95 I’ve…
Please refund me my £25.95 I’ve requested it and not heard anything back !
Avoid this company, automatically sign you up to subscription that’s not wanted
5 November 2026
Unprompted review
good very cheap and useful
5 November 2026
super kontrola dobrá cena.
5 November 2026
Jenny was great
5 November 2026
Unprompted review
Please refund me my £25.95 I’ve…
Please refund me my £25.95 I’ve requested it and not heard anything back !
Avoid this company, automatically sign you up to subscription that’s not wanted
28 October 2026
Unprompted review
Reply from Carjudge
Hello,
We're sorry for the inconvenience and the delay in getting back to you. We confirm that our team has handled your request and processed the refund. Please note that the 7-day trial automatically converts into a paid subscription renewed every 4 weeks unless cancelled before it ends. These conditions are displayed before payment and reiterated in the confirmation email.
Kind regards,
The CarJudge Team
Scam
Scam. Very little information and the subscribe you to pay 29.95 euro per month without you even noticing it.
5 November 2026
Unprompted review
Reply from Carjudge
Hello,
We're sorry that the report did not meet your expectations. We confirm that our team has handled your request and processed the refund. We would also like to remind you that the 7-day trial automatically converts into a paid subscription renewed every 4 weeks unless cancelled before it ends. These conditions are displayed before payment and reiterated in the confirmation email.
Kind regards,
The CarJudge Team
Good detailed report.
4 November 2026
Taking money from my account dont know…
Taking money from my account dont know why
Please issue me a refund this company is a scam !!!
Doesnt even have a number to call
I do not consent to you taking money from my account please cancel whatever subscription you have signed me up to
4 November 2026
Unprompted review
Reply from Carjudge
Hello,
We're sorry for the inconvenience. Please contact us at contact@carjudge.com so we can locate your account, cancel the subscription and process your refund. We would also like to remind you that the 7-day trial automatically renews into a paid subscription every 4 weeks unless cancelled before it expires. These terms are displayed before payment and reiterated in the confirmation email.
Kind regards,
The CarJudge Team
Very professional and helpful customer…
Very professional and helpful customer service. Sarah sorted out the problem quickly. I would 100 % recommend this company.
1 November 2026
Unprompted review
Highly recommended!
I had a great experience with CarJudge! Their reports are very detailed, clear, and informative, providing all the information you need to make a confident decision when buying your next car. Their customer service is also excellent — professional, friendly, and always ready to help with any questions. Overall, a very reliable service that I would happily recommend to anyone looking for a thorough car inspection report. Highly recommended!
3 November 2026
Unprompted review
Undisclosed Subscription Model trap.
First and foremost: This company gets you on the hook with 5€ vin reports and then locks in a subscription 7 days later you never asked for or EXPLICITLY agreed too. Sadly the report is mediocre at best, it could only tell me that its not stolen wich I did not need this service for.
Now the actual problem is that I got a 30€ charge that I never agreed too. 5€ actually seems like a good amount for a vin report. Even though it’s doesn’t say a lot of new things about the car. But probably somewhere in the little sentences somewhere it says that it’s a subscription model. How many people actually need monthly vin reports apart from used car flippers/dealerships? For the everyday user this is a dystopian subscription model.
I cancelled the subscription right away and wrote a really respectful report to ask for a refund.
The website claims it’s a under one hour response time. Wich it’s not.
I don’t know if the money this company gets out of locking in a subscription model you don’t need, ask or explicitly agree to is really worth all the negative backlash.
I am willing to change my report into a positive if my refund situation is handled.
3 November 2026
Unprompted review
Reply from Carjudge
Hello,
We're sorry to hear about your experience. Please contact us at contact@carjudge.com, mentioning your Trustpilot review, so we can locate your account and arrange your refund as quickly as possible. We would also like to remind you that the 7-day trial automatically converts into a paid subscription renewed every 4 weeks unless cancelled before it expires. These terms are displayed before payment and reiterated in the confirmation email.
Kind regards,
The CarJudge Team
Charged after cancellation – No response from support
I paid approximately 15 RON on October 21, 2026, to access a single vehicle history report.
Seven days later, CarJudge automatically renewed my subscription for 152.95 RON.
I cancelled my subscription on November 1 and contacted customer support by email, requesting cancellation and cancellation of the outstanding invoice. I received no response.
Despite this, on November 3, CarJudge placed a 152.95 RON authorization on my bank card.
I have not used any of the four reports included in the renewed subscription.
Your website advertises a 14-day money-back guarantee. I contacted you within that period.
I am requesting an immediate reversal of the pending authorization, or a full refund if the payment has already settled.
I have already contacted my bank and filed a payment dispute.
Please resolve this matter and contact me directly. I can provide all supporting evidence.
3 November 2026
Unprompted review
Reply from Carjudge
Hello,
We're sorry for the inconvenience. We confirm that your request has been processed and the refund has been issued. We would also like to remind you that the 7-day trial automatically renews into a paid subscription every 4 weeks unless cancelled before the trial period ends. These terms are displayed before payment and reiterated in the confirmation email.
Kind regards,
The CarJudge Team
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