I still have not received my photo order. The photos were meant to be a gift, and due to this delay I will no longer be able to give it on time. On top of that, I have not received any communicat... See more
Company replied
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I still have not received my photo order. The photos were meant to be a gift, and due to this delay I will no longer be able to give it on time. On top of that, I have not received any communicat... See more
Company replied
I order my prints from Freeprints, Spain on a regular basis. Placing an order via their app is easy. Delivery is prompt and any problems are dealt with swiftly. I've also ordered extra large prints f... See more
Company replied
I order 200+ prints from this company monthly and will continue to do so! The print quality is great, customer service is impeccable, and the price is unbeatable. Just take into consideration that shi... See more
Company replied
Absolutely outstanding. FreePrints Spain has become my favourite way to turn my memories into real photos. I’ve placed several orders and the experience has been flawless every single time. T... See more
Company replied
Written by the company
¡Consigue 45 fotos gratuitas cada mes!
Con la aplicación FreePrints puedes imprimir 45 fotos de 10 x 15 cm gratis al mes. ¡Eso son más de 500 fotos al año! Pedir tus fotos es rápido y fácil, solo tienes que seleccionar las fotos directamente en tu teléfono, cuenta de Facebook, Instagram y muchas otras fuentes. Tus fotos se imprimirán en papel fotográfico de calidad superior y las recibirás directamente en tu casa en solo unos días. Sin compromisos y sin suscripciones. Solo tienes que pagar los gastos de envío.
55 Peach Street, RG40 1XP, Wokingham, United Kingdom
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I still have not received my photo order. The photos were meant to be a gift, and due to this delay I will no longer be able to give it on time.
On top of that, I have not received any communication from you regarding the status of my order: no shipping update, no delay notice, nothing. This is a terrible service.
I insist, as of today, my order has still not arrived.
Reply from FreePrints España
I liked the good quality of the images and the short time of delivery
Reply from FreePrints España
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Reply from FreePrints España
My wedding photos never arrived, but on contact with customer servivces/support, they were courteous and straight away arranged a reprint. My photos arrived and were fabulous and I am now putting them in our wedding album to enjoy for years to come.
Reply from FreePrints España
Reply from FreePrints España
My 3rd orderd
n i am really satisfied n happy with service will must order again n again thanku
Reply from FreePrints España
Great quality of photos and many different items that you can get. Fantastic presents for friends and family!
Reply from FreePrints España
They answered all my questions very quickly and the quality of the photos is good
Reply from FreePrints España
Absolutely outstanding. FreePrints Spain has become my favourite way to turn my memories into real photos.
I’ve placed several orders and the experience has been flawless every single time. The print quality is excellent — vibrant colours, sharp details, and a finish that honestly beats many traditional photo shops. Everything arrives quickly, well-packaged, and in perfect condition.
The app is incredibly easy to use: intuitive, fast, and designed so you can place an order in just a few minutes. And the “free prints” concept (only paying for shipping) is genuinely brilliant. It encourages you to print more of your memories without worrying about the cost.
Customer service is also fantastic. The one time I had a small question, they replied immediately and were extremely helpful and friendly.
In short, FreePrints Spain offers quality, speed, and unbeatable value. It’s the best option I’ve found for printing photos straight from my phone, with no surprises. I’ll definitely keep ordering again and again.
Reply from FreePrints España
They always give my photos as soon as possible and really efficient company. They help you with any problems you face!
Reply from FreePrints España
Horrible!!!no he recibido mis fotos y solo hablas con una maquina
Reply from FreePrints España
I haven't gotten my package yet. I've been waiting for this package for almost a month and It was supposed to arrive this Sunday.
Reply from FreePrints España
Photos were the right size and quality and quick delivery
Reply from FreePrints España
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